• Reliablesite

Reliablesite

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Overview

Reliablesite has a rating of 4.0 stars from 128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reliablesite most frequently mention dedicated server, and customer support. Reliablesite ranks 3rd among Server sites.

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
2
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How would you rate Reliablesite?
Top Positive Review

“Very good VPS provider so far”

Asanka S.
1/13/24

Dear Reliablesite, Thank you for providing an amazing service. The dedicated server has so far been a pleasure to use. No crashes, I got more than what I paid for. All the specs are correct and as described from the item description. One constructive feedback would be to speed up the setup timing and to be faster in responding to client emails. Furthermore I believe some clients would like to try your service for a week for free before committing to a larger payment plan. Thanks for your hard work and smooth services!

Top Critical Review

“Not professional.”

Francis y.
12/17/23

Bought a server from them. After I transferred all my data from my previous server, they told me I cannot use it because the found my account suspicious or something. Total BS and unprofessional. If you find my account suspicious then don't provide me the server! Why waste my time?

Reviews (128)

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Thumbnail of user dawnm910
Florida
2 reviews
4 helpful votes
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April 7th, 2022

I ordered an Intel Atom D510 4GB Rapid Deploy server to use as a DNS server. It was setup quickly and just works.

Service
Value
Shipping
Returns
Quality
Thumbnail of user roberta5995
Robert A.
0 reviews
0 helpful votes
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May 2nd, 2015
Verified purchase

I can't remember the last time my server was down. Support is fast and pricing is very competitive. I have referred many freinds, all very satisfied as well.

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Timur P.
0 reviews
0 helpful votes
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October 15th, 2014
Verified purchase

Servers were ready for less then 24 hours and working well. No network problems. Good price. No need of technical assistance because there were no problems with servers!

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LiquidVPN W.
0 reviews
0 helpful votes
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April 29th, 2015
Verified purchase

I would give you all 5 stars but I have had a few issues with the customer support portal. I know how hard it is to get that stuff right I am fighting it myself and I only have 3k subscribers. THe problems I am seeing/having is because of the 3 separate systems used. I hate WHMCS as much as the next guy so I see why you don't use it for everything but smartertrack can be very confusing. For instance sometimes I pull up my DMCA notices when I want to reply to something and it only shows as 1 ticket requiring a reply so I reply to it then days or weeks later I get a notice asking if I have taken care of another DMCA notice that didnt show up on my dashboard. I find myself having to have your ticket system email me a list of all my tickets in order to find tickets that somehow were missed.

Also your miami IPs geolocate to NJ. Some people may find that to be a problem.

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Aki I.
0 reviews
0 helpful votes
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October 15th, 2014
Verified purchase

Moved from another provider and I have to say it's been great so far. Very reliable! Living up to the name:)

Thanks guys

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Enrique Z.
0 reviews
0 helpful votes
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October 16th, 2014
Verified purchase

My server has been up and no downtime since the day I purchased, that's 6 months now. Great network and servers. Thank you

Thumbnail of user marinu4
Marin U.
0 reviews
0 helpful votes
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November 6th, 2014
Verified purchase

Great prices, great uptime, great support. I recommend ReliableSite to everyone I know looking for dedicated servers.

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Goblez K.
0 reviews
0 helpful votes
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October 15th, 2014
Verified purchase

Excellent server provider with unbeatable prices with and outstanding network. Couldn't ask for anything more

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Jimmy B.
0 reviews
0 helpful votes
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December 15th, 2015
Verified purchase

Moved over from Softlayer to ReliableSite. The overall experience has been fantastic and I'm paying less for much newer hardware.

Thumbnail of user ryanb3020
Ryan B.
0 reviews
0 helpful votes
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November 7th, 2014
Verified purchase

Great servers with high bandwidth. Customer service is prompt. No constant upselling just reliable products. I recommend to all!

Thumbnail of user ssn11
SS N.
0 reviews
0 helpful votes
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December 23rd, 2015
Verified purchase

Great service, love the rapid deployment of services. DDoS protection is pretty good, most attacks we get are less than3-4 Gbit. They go unnoticed.

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Timothy S.
0 reviews
0 helpful votes
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June 9th, 2016
Verified purchase

I purchased a dedicated server using one of the daily deals. So far so good.

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Jose R.
0 reviews
0 helpful votes
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August 5th, 2016
Verified purchase

Very satisfied with the dedicated servers. Thank you for the wonderful service.

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James K.
0 reviews
0 helpful votes
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February 26th, 2016
Verified purchase

Support is amazing, constantly getting replies just a few minutes after a ticket is submitted!

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Oblivion K.
0 reviews
0 helpful votes
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December 9th, 2016
Verified purchase

Amazing hardware, great pricing and amazing customer support.

Thumbnail of user bennym146
Benny M.
0 reviews
0 helpful votes
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April 1st, 2016
Verified purchase

Quality quality quality. I can't say it enough. Keep it up ReliableSite!

Thumbnail of user tmu3
TM U.
0 reviews
0 helpful votes
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April 21st, 2016
Verified purchase

Extremely satisfied with ReliableSite services and support.

Thumbnail of user arthurw977
Arthur W.
0 reviews
0 helpful votes
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October 15th, 2014
Verified purchase

Excellent, helpful and speedy assistance beyond my expectations.

Thumbnail of user stevey1100
Steve Y.
0 reviews
0 helpful votes
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October 15th, 2014
Verified purchase

The service has been great. Low prices, fast Internet connection.

Thumbnail of user kyleg1178
Kyle G.
0 reviews
0 helpful votes
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July 23rd, 2016
Verified purchase

Excellent provider. They have helped my company grow and continue to work with me.

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Victoria S.
0 reviews
0 helpful votes
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January 9th, 2017
Verified purchase

Support is top notch highly recommended. Radic helped solve my issue.

Thumbnail of user ramirezmartinezsamuel222
Mexico
1 review
0 helpful votes
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October 9th, 2023

El precio es bastante bueno y recomendable eso sin dudas, además que todos los dedicados tienen 1 Gbps dedicado y 10 Gbps compartidos.

Ademas que con el precio de revendedor estos mismos te salen casi regalados, cosa por lo que no me quejo de los puntos malos de a continuación.

El soporte es bueno y te responden en menos de 2 horas, saben solucionar todos tus problemas.

Los problemas que tengo y la razón por la que les pongo 4/5 son estas:

1. Las IPs que compres solo funcionan en ese mismo dedicado, no pueden ser utilizadas en otras, y por realizar una transferencia de IP a otro servidor te cobran nuevamente la IP así esta misma ya esté completamente su mensualidad.

2. Los servidores los entregan en buen estado, pero sucede que algunos traen un desgaste tremendo en el disco este mismo siendo mayor al 60%

3. Alguno servidores AMD Ryzen por lo menos en el centro de datos de Miami traen temperaturas bastante altas, en mi caso un Ryzen 7 3700X alcanzó temperaturas de 94° estando el procesador con un uso del mismo del 96%.

4. Reinstalación del sistema operativo: Me ha sucedido en más de 3 ocasiones que cuando reinstalo el SO del dedicado este mismo se "bugea" y tengo que terminar contactándome con soporte para para que me lo solucionen.

5. Me han hecho "null route" a una dirección IP de un reporte que recibí y que fue solucionado hace más de 3 semanas.

6. Las BIOS vienen configuradas como el cliente anterior las dejo, no vienen por defecto (como debería ser).

7. Aveces hay "packetloss" de igual forma esto el soporte lo soluciono en menos de 8 horas, mis respetos para ellos.

8. Su panel de control tiene varios errores, algunos de ellos afectan a su funcionamiento, y el mismo panel de control tiene una apariencia como del 2007.

Thumbnail of user tazc6
Taz C.
0 reviews
0 helpful votes
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July 10th, 2016
Verified purchase

The best customer service I have ever received with ANY company.

Thumbnail of user dylanm1043
Dylan M.
0 reviews
0 helpful votes
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October 15th, 2014
Verified purchase

The only thing that I would like to see changed it the option for resellers to change the ISP name.

Thumbnail of user mihaiw2
Mihai W.
0 reviews
0 helpful votes
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October 16th, 2014
Verified purchase

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