• Reliablesite

Reliablesite

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Overview

Reliablesite has a rating of 4.0 stars from 128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reliablesite most frequently mention dedicated server, and customer support. Reliablesite ranks 3rd among Server sites.

Positive reviews (last 12 months): 33.3%
Positive
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How would you rate Reliablesite?
Top Positive Review

“Very good VPS provider so far”

Asanka S.
1/13/24

Dear Reliablesite, Thank you for providing an amazing service. The dedicated server has so far been a pleasure to use. No crashes, I got more than what I paid for. All the specs are correct and as described from the item description. One constructive feedback would be to speed up the setup timing and to be faster in responding to client emails. Furthermore I believe some clients would like to try your service for a week for free before committing to a larger payment plan. Thanks for your hard work and smooth services!

Top Critical Review

“Not professional.”

Francis y.
12/17/23

Bought a server from them. After I transferred all my data from my previous server, they told me I cannot use it because the found my account suspicious or something. Total BS and unprofessional. If you find my account suspicious then don't provide me the server! Why waste my time?

Reviews (128)

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Thumbnail of user asanka.sm
1 review
0 helpful votes
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January 13th, 2024

Dear Reliablesite,

Thank you for providing an amazing service. The dedicated server has so far been a pleasure to use. No crashes, I got more than what I paid for. All the specs are correct and as described from the item description. One constructive feedback would be to speed up the setup timing and to be faster in responding to client emails. Furthermore I believe some clients would like to try your service for a week for free before committing to a larger payment plan. Thanks for your hard work and smooth services!

Service
Value
Quality
Thumbnail of user rumanzibonheur
1 review
2 helpful votes
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October 5th, 2023
Verified purchase

I Been using Reliablesite for almost a year found it on google after going around though different server providers, bought different servers. Reliablesite had fast delivery, even on which doesn't have a rapid deploy, got the server in under nearly 1 day, for rapid deploy its like and 30 min to an hour, and i haven't got any problems with bandwidth too which is a win for me, i don't use any support ticket that much cause i just fix everything myself fully unmanaged but the support do really help and have fast response. So a great choice for best deal on reliable and low price.

Products used:
Dedicated Server

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Value
Quality
Thumbnail of user ahmeds404
1 review
2 helpful votes
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October 9th, 2023

We have 14+ server with Reliablesite It's reliable as the name suggests. We didn't have any issues so far. No downtime since 1 year with them. Support replies within minutes. Better than all the competitors in terms of support. The hardware is very good and not worn out.

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Thumbnail of user tvnik.com
1 review
1 helpful vote
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December 17th, 2023

Bought a server from them. After I transferred all my data from my previous server, they told me I cannot use it because the found my account suspicious or something. Total BS and unprofessional. If you find my account suspicious then don't provide me the server! Why waste my time?

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Thumbnail of user enodepro3
1 review
2 helpful votes
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October 5th, 2023
Verified purchase

I want to give my feedback of all my time using ReliableSite.
I've been using this site for almost 8 months. I use it for my Minecraft server and It goes really great!

I'm a university student and Im working in my project that needs a dedicated server, I tried with different companies that where cheap but those were not as good as ReliableSite. I love this because is very professional and fast when I need support(for example: when I need a reboot) I really also like that there are many prices from cheap to custom prices.

In my case I use my service for minecraft server because person told me about this site so I knew reliablesite for a advice and since that moment I always recommend this site for dedicated/hosting because is very professional in what they do.

(Sorry, my english is bad)

Thumbnail of user roberceg
2 reviews
4 helpful votes
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February 16th, 2021

Setting up servers seemed really effortless this time. It was a bit horrible when we did it through another hosting provider. Their team also educated our developers about SSH keys and access. Thank you.

Thumbnail of user aaronh508
2 reviews
4 helpful votes
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May 15th, 2022

So amazed by how quickly the Reliablesite team resolved my network problem without any delay. With their steady help, my IT guys were able to modify a suitable server as per our clothing business needs. Kudos to your professionalism!

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Thumbnail of user samr658
1 review
3 helpful votes
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October 11th, 2021

ReliableSite delivered high-quality and high-speed servers we were paying much more for elsewhere. Hardware is top quality, never so much as a hick-up, and timely service... It really helped us cut the cost of hosting our applications without compromising on service.

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Thumbnail of user rosel333
1 review
2 helpful votes
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December 25th, 2020

Been using their bare metal servers for months with zero downtime issues. Altogether, the service stands as a perfect solution that helped us to build a solid infrastructure that can easily handle traffic spikes.

Thumbnail of user edwardb500
2 reviews
5 helpful votes
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December 10th, 2020

I just love how quickly your support guys respond whenever there's a problem. With their constant help, my IT guy was able to customize a suitable dedicated server as per our business needs. Everything works great. Kudos.

Thumbnail of user myrtism
3 reviews
7 helpful votes
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February 18th, 2022

I am highly impressed with their team's efforts in building the server on such short notice had me pretty pleased. The downloads were lightning quick, and the live game feeds further added to my excitement for the whole thing.

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Thumbnail of user markb2843
1 review
2 helpful votes
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March 23rd, 2021

We've worked with several hosting providers in the past, but have never received the top-notch service and server quality as we found on Reliablesite. The slow load time issues have also been solved. Thank you so much.

Thumbnail of user sarahl1317
3 reviews
8 helpful votes
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November 30th, 2021

The servers we obtained from ReliableSite.Net are extremely fast and error-free. Plus, if I contact customer support with a query or an issue, they are really helpful and prompt. 5 stars without a doubt!

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Thumbnail of user alexandert422
1 review
0 helpful votes
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December 22nd, 2023

Ordered instant deploy server, payment was processed immediately. Spent the whole day setting up my server. Wake up the next day to find my server canceled and wiped.

Turns out they had requested extra verification for my credit card, which I provided 12hrs later but by then the server was already wiped.

Customer support seemed to think this was normal conduct and blamed me for not providing the info requested.

Don't do business with these amateurs.

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Thumbnail of user anandm10
4 reviews
5 helpful votes
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June 20th, 2019

The company takes your money - Forgets you after that
1. Initially, I purchased a dedicated server with Rapid Deploy an automated setup of them. I realized that # of threads needed more so I asked them to replace this server with a new one. Denied it.
2.3 days additional IPs I requested they not replying

Thumbnail of user ericm1156
1 review
1 helpful vote
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March 18th, 2021

Servers were good, but don't use them if you use them for gaming. If you're a server owner you can relate to this, servers get ddosed often. My server got ddosed two times, and not even at impressive attacks, but the server host decided to null route us twice, and then cancel us immediately after. This was on a $100/month dedicated as well.If you are using this for gaming, please just use ovh or something else. The only reason I used this was because of the good locations.

Tip for consumers:
they have good servers, but they're not reliable and might terminate you on their own notice.

Products used:
dedicated servers

Service
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Thumbnail of user clyden10
2 reviews
5 helpful votes
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December 8th, 2021

I was amazed by their pricing structure. I opted for a rapid deploy configuration and I was not wrong about my selection. Their support team is very friendly and fast. They replied me within 5-10 minutes and solved all of my queries (even the silly ones). I highly recommend them.

Tip for consumers:
Excellent team

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Thumbnail of user rosettas18
1 review
5 helpful votes
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January 28th, 2021

Been using their bare metal serves for Multiple locations with ZERO downsides, however I put equal effort as their team does. Together, I enjoy faster download speeds and fine data recovery facilities. Bandwidth is also not limited. I really appreciate all these things.

Thumbnail of user frank.pepper
1 review
2 helpful votes
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October 5th, 2023

Being with reliablesite for 4 now has been a pleasant experience. Very quick support responses and turnaround times on requests. Also techs are easy to work with and helpful with suggestions on custom jobs. If you are looking into a datacenter fire the first time, I suggest trying reliablesite first.

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Thumbnail of user jamier348
1 review
2 helpful votes
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February 8th, 2021

Since shaking hands with Reliablesite, I have been thoroughly impressed with the service and support offered by them. My servers are very responsive, and the competitive pricing makes renting servers very affordable. Thank you so much.

Thumbnail of user gosgame2411
1 review
2 helpful votes
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October 5th, 2023
Verified purchase

After having used many different kinds of hosting services and servers, I managed to stumble on to ReliableSite around 6-7 years ago to host my game (GoS).

Since that time, I have never gone back to any other host, nor have I even thought of doing so. The servers they have work fantastically for my needs, the pricing is perfect (especially if you lock-in yearly BF deals), and the customer support gets back to you in most cases almost immediately.

I've definitely had an issue or two over the years, but they've always stepped up to the plate and have addressed my concerns, even when I was having issues that "unmanaged" servers wouldn't be applicable to have help for fixing issues. They've been stellar in about every regards, I've almost never had even more then a few hours of downtime in 6-7 years of usage (which alone is just incredible), and I plan to continue using them hopefully for many years to come!

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Thumbnail of user gabriels127
1 review
1 helpful vote
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June 29th, 2019

A service that never goes down cannot be evaluated. So I always discard the "never had a problem with them" because that talks well about hardware, not support.
I've been Reliablesite for several years, and now I am leaving them. Why? Because of the basic and taciturn support.
Each and every time I had a hardware issue, they don't contact you back until they solved the problem. No matter if that takes 15' or several hours. That's not good. One has to keep the client informed of your progress.
A week before I was completing the migration out of Reliablesite of my only dedicated server, they came up with an urgent "datacenter migration" that implied an IP change.
So, while I am writing this review, I am waiting for 2 hours now that support guys update the cPanel license with the new IP. TWO HOURS so far to login to cpanel, update the ip, click submit, and voila! Happy customer.
As you see, poor planning, zero bottleneck avoidance.
I hope this review warns you about this company.
Regards

Update!
The two hour wait ended up in SIX HOURS. They took six hours to update my cpanel license. As of today, I am finishing to move my business away from this company.

Tip for consumers:
If you don't need support and your business is not critical, go ahead.

Products used:
Dedicated server

Service
Value
Shipping
Quality
Thumbnail of user mattc1503
Matt C.
0 reviews
0 helpful votes
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October 15th, 2014
Verified purchase

In general, it's very good. I think one of the dedicated servers we have has some sort of issue, and we've needed to contact customer support to reboot it a few times. The support has been fantastic, and has responded very quickly with a working solution. We also really appreciate that we're able to use the SuperMicro IPMI viewer to troubleshoot our own issues and resinstall the OS when necessary.

We're only slightly disappointed that we have these issues in the first place, but they're infrequent enough that it hasn't caused a serious issue for us.

Every request has been fulfilled, such as a local LAN connection between our servers. The performance for the price has been great. We'll definitely continue using ReliableSite as long as things keep running smoothly.

Thumbnail of user josafs1
Josaf S.
0 reviews
0 helpful votes
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April 25th, 2016
Verified purchase

The Reliablesite has a good prices and his support staff always is helpful when is needed. The servers have high level uptime. It is a great partnership during these 4 years

Thumbnail of user ryanb3020
Ryan B.
0 reviews
0 helpful votes
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November 7th, 2014
Verified purchase

Great servers with high bandwidth. Customer service is prompt. No constant upselling just reliable products. I recommend to all!

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4.0
128 reviews
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