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ReliablesiteReviews 134

2.7

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Reliablesite Reviews Summary

Reliablesite has a rating of 2.7 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reliablesite ranks 7th among Server sites.

service
33
value
32
shipping
23
returns
23
quality
32
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Josaf S.
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The Reliablesite has a good prices and his support staff always is helpful when is needed. The servers have high level uptime. It is a great partnership during these 4 years

Date of experience: April 25, 2016
TM U.
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Extremely satisfied with ReliableSite services and support.

Date of experience: April 21, 2016
Benny M.
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Quality quality quality
April 1, 2016

Quality quality quality. I can't say it enough. Keep it up ReliableSite!

Date of experience: April 1, 2016
James K.
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Support is amazing, constantly getting replies just a few minutes after a ticket is submitted!

Date of experience: February 26, 2016
AHappyUser Q.
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Amazing servers, amazing prices
January 20, 2016

Amazing servers, amazing prices

Date of experience: January 20, 2016
Matt S.
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You guys helped me out of a rough spot, continuously love your support, service, prices, and I'll never shop anywhere else.

Any potential chance of you guys expanding across the country? I'd like to get rid of my DC's in LA and CHI and transfer to you guys :D

Date of experience: December 28, 2015
SS N.
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Great service, love the rapid deployment of services. DDoS protection is pretty good, most attacks we get are less than3-4 Gbit. They go unnoticed.

Date of experience: December 23, 2015
AB H.
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I have been dealing with servers, hosting, control panels since the beginning of the era where things were just starting to pick up, like 1996. Since, our company has been a provider and reseller in this area with so many different providers. We built trust, put in hours and years of experience into previous providers, none match what we have found with Reliablesite.net. They are always friendly, they respond in professional manner and time, they offer great deals and pricing. I honestly can't think of anything bad with them. It's only been 6 months, there were some downs but nothing huge and nothing they didn't fix. I guess the only thing I would suggest would be to increate their deployment (1) and send a short message or setup some kind of notification via SMS or something to inform their clients of any down times happening or planned (2). As a business, it doesn't hurt to let your customer know that there might be an interruption rather then them finding out. However, I'm not going to stress over that and neither should ReliableSite.net crew, they are doing a great job and we are proud to be partners with them to be able to provide our customer with solutions.

Date of experience: December 16, 2015
Jimmy B.
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Moved over from Softlayer to ReliableSite
December 15, 2015

Moved over from Softlayer to ReliableSite. The overall experience has been fantastic and I'm paying less for much newer hardware.

Date of experience: December 15, 2015
Michael X.
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ReliableSite has been an amazing experience so far. My server was setup in less than the advertised time (24-48 hours), and has been flawless ever since. My users never have any latency issues, and my server has been online 24/7 with no outages since its setup. The customer support is amazing, and I even received a reply at 4am on one ticket I had with a control panel question.

I would definitely recommend ReliableSite to others.

Date of experience: June 2, 2015
Tim B.
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The performance and service from the Reliablesite Datacenter and its people is top notch. They have made the transition to a dedicated server painless.

I would recommend them to anyone looking for a quality provider.

Thanks...

Date of experience: May 4, 2015
Robert A.
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I can't remember the last time my server was down. Support is fast and pricing is very competitive. I have referred many freinds, all very satisfied as well.

Date of experience: May 2, 2015
LiquidVPN W.
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I would give you all 5 stars but I have had a few issues with the customer support portal. I know how hard it is to get that stuff right I am fighting it myself and I only have 3k subscribers. THe problems I am seeing/having is because of the 3 separate systems used. I hate WHMCS as much as the next guy so I see why you don't use it for everything but smartertrack can be very confusing. For instance sometimes I pull up my DMCA notices when I want to reply to something and it only shows as 1 ticket requiring a reply so I reply to it then days or weeks later I get a notice asking if I have taken care of another DMCA notice that didnt show up on my dashboard. I find myself having to have your ticket system email me a list of all my tickets in order to find tickets that somehow were missed.

Also your miami IPs geolocate to NJ. Some people may find that to be a problem.

Date of experience: April 29, 2015
Jeff T.
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Sad to see Reliable leaving the shared hosting space. The have been a bright spot in a landscape full of questionable providers. Support is second to none.

Date of experience: March 9, 2015
The S.
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I signed up with ReliableSite because they offer up to date servers for a good price. I expected the customer service to be good as well, and even so it's exceeded my expectations.

Highly recommended!

Date of experience: December 12, 2014
Marin U.
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Great prices, great uptime, great support
November 6, 2014

Great prices, great uptime, great support. I recommend ReliableSite to everyone I know looking for dedicated servers.

Date of experience: November 6, 2014
Tom T.
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October 29, 2014

Date of experience: October 29, 2014
Kevin F.
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I have only been a customer of ReliableSite for a few months, but they have shone in every facet in that short period. What few customer service requests I had were answered within minutes. My service has been fantastically stable. And of course, the value cannot be beat!

Date of experience: October 27, 2014
Mike V.
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I have been a customer since October 2013
October 23, 2014

I have been a customer since October 2013. Overall customer service has been fast, uptime has been excellent, and I'm finalizing moving my servers from all of my other providers over to ReliableSite this month. Saving about 25% over my other providers for the same or better service and hardware!

Date of experience: October 23, 2014
Nancy S.
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October 18, 2014

Date of experience: October 18, 2014