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Remark Green has a rating of 1.4 stars from 274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Remark Green most frequently mention tracking number, customer service, and credit card problems. Remark Green ranks 219th among Personalized Gifts sites.
Do not order from them! I placed an order in April 17th. I usually know better and read some reviews so it seemed legit at the time. Boy was I wrong! I reached out to them through email and received the same fake emails everyone is talking about. Last one said shipped and in Rosedale new York. I finally had enough and called my bank. Thank God my bank refunded my money! I spent 73.00. They should be ashamed of themselves taking advantage of people in the midst of a crisis! I reported them! Hope they get caught!
Normally, I pride myself on doing appropriate due diligence on websites but in this case I didn't. My experience was the same as many others - great communication (although formulaic and poorly written) but then it drops off. I received an email, finally, stating the items shipped but the tracking information would only indicate that a label was created. After several weeks I reached out and - crickets. Fortunately, AmEx is easy to work with and credited my account in 30 seconds. Do NOT order from them! I'm placing a new order via Etsy for face masks, which is what I should have done in the first place!
I ordered 4 months ago still haven't received any product or my money back. Never buy from them. Very disappointed
I placed an order on April 5,2020 for a single mask. I sent their "customer service" an email on April 11th requesting an update on when I might expect to see the product arrive. On April 21, I received a response from a "Sarah Smith" that said "Regarding your concern, I would like to say that your order is shipped out and on the way to our shipping agent. The tracking number will be updated to you as soon as we receive from them." On April 30, I received an automated email indicating my order had shipped, but no tracking information was available until May 6th. Since the USPS tracking information appeared on the evening of May 6th, 2020 ABSOLUTELY NOTHING HAS HAPPENED! The USPS tracking page indicates that the package "is on its way to a USPS facility". That's where the trail goes cold. It's now May 11th and I still have no product and no updated tracking information. I'll never buy anything from this company again. They are a scam and need to be reported to the Federal Trade Commission.
Ordered some masks April 25, still no answer as to when they will arrive. They do not answer e-mails sent to them.
Beware fake company.
This is the biggest scam of a site I've ever seen. I reported them to PayPal. I hope whoever is behind this mess gets the pants sued off them.
I placed an order for a 1 mask on April 17,2020 and have not received my orderd mask. I am highly dissatisfied with Remarkgreen company
I finally received my masks after months and months of calling, emailing, waiting and more waiting. Would highly recommend you look elsewhere.
I never received the product and they refused to cancel my order and credit my money back. I've been battling them for 3wks. Something HAS TO BE DONE TO STOP THIS!
Tip for consumers:
PLEASE PLEASE DON'T GIVE THESE SCAMMERS YOUR MONEY.
Products used:
None. Never received.
Never again... never received my masks, unnecessary answers... it's a shame! Masks ordered the 6th of April and it's June and still haven't them...
Ordered masks two months ago. I did not realize this was a Chinese company. I hope this is not a scam. What a horrible thing to do if it a scam.
I finally received my masks today after a wait of over 3 months - opened them and you guessed it - they were the wrong team!
Said it had been sent to be mailed out. It hadn't even been made yet. And I got 1 mask when I paid for 2. I don't except to see the other one.
I ordered months ago and I have received nothing and they will not respond to my emails. I was bilked for over $150!
I ordered back in the beginning of April and haven't recieved my order or my money back. I got a bogus tracking number.
This company is a scam!
Thives!
They never delivered the product and worst: they stole my money
I never got a refund
Was fooled into buying Facemask after seeing as on FaceBook. Masks never arrived, company sends bogus tracking numbers, and refuses to refund money. TOTAL RIPOFF.
Do not order from this company. At least five notices telling me of the delay. Boilerplate responses. Still awaiting product.
I ordered masks April 25th, didn't receive them until June 16th. I will NEVER order from here again.
They are fake! They just want to screw people over during a pandemic! Wheres price gouging. Wheres defrauding a person! These SCUMBAGS NEED TO GO TO GUANTAMO BAY!
Scam for sure. They fabricate a fake tracking number, so that you cannot get a refund. DO NOT ORDER FROM THIS COMPANY.
Ordered 2 personalized nursing mask for 70 received a God's child and Marines mask and they were of horrible quality CONTACT BBB
Almost a month ago I ordered and received all the same email bs as everyone else. WARNING DO NOT ORDER FROM HERE!
Never received order from April 1st. Numerous emails with no resolution and a bogus tracking number
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