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RemotasksReviews 49

1.1

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Remotasks Reviews Summary

Remotasks has a rating of 1.1 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. Remotasks ranks 331st among Work At Home sites.

service
28
value
28
quality
30

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Ohio
2 reviews
4 helpful votes
Follow Robert H.
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They stop your tasking and don't give any reason or explanation whatsoever. They go back against their word. They tell you that they will allocate you to a different project and then never comply. A scam, a complete joke! They answer support questions with AI, i.e., a robot. The robot has a name and it repeats the exact same answer no matter how many times you ask. It's extremely frustrating. It's the most incompetent and totally unprofessional organization I have ever been involved with. Don't bother. Here's a more detailed review:
I was working as an AI trainer completing tasks in field of expertise, Nutrition. After just a few days (as I was SUCCESSFULLY completing my tasks, i.e., they were accepted), I was informed that I was removed from my projects because of "low quality" work, and I was "in violation of Community Guidelines." I have absolutely no idea what they are talking about. I proceeded to inquire via 'support' as to what is 'low quality' so that I could make any appropriate improvements in my tasking work. I inquired numerous times... each time I received a canned response stating that I did "low quality" work. I NEVER received any hint of a reason or explanation. Then I received a response stating that - "not to worry" - I would be allocated to a different project category, but IF I received another warning flag, I would be let go entirely. Well, the fact is that I NEVER even received an INITIAL warning in the first place! Actually, I received TWO separate emails stating that I would be reassigned. However, I soon received a response from a different rep stating that I was removed from ALL tasking, i.e., let go. Once again, NO WARNINGS, NO REASON GIVEN, AND NO EXPLANATION. This is a completely incompetent and unprofessional organization. To accept an individual as an AI trainer after completing a screening process that took around 2 hours to complete... and then hiring that individual... and then giving that individual several tasks which he successfully completed... to just boot that individual out the door without a specific reason or explanation? I would say that's pretty bush league. This company is a complete a joke and a fraud. They should be investigated.

Date of experience: October 22, 2023
Kenya
1 review
4 helpful votes
Follow Esther K.
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I can manage remotasks accounts for the US residents, so anyone having a bad experience you can reach me out via whatsapp:*******308

Date of experience: October 20, 2023
California
1 review
6 helpful votes
Follow Lisa L.
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BEWARE OF SCAMMERS!
October 13, 2023

Site claims to offer you paid for project online work and train you in UX user AI chat bot reviewer. However, it is a SCAM. The sit makes you sign in with your google account ( already suspect) as this is a means for anyone to take your personal information and they offer no other way to establish an account, hmmm. Second they make you go through bogus trainings which are often 1 - hours for supposed assignments - they email you that you pass the training but you never get a real assignment. They send bogus links to your email that state you are being onboarded for the assignment but the link is only a link to google suite with no projects, real on-boarding process - you would have to at least file W9 and a bogus Paypal link that most likely is stealing your information. Stay away! If you have been a victim report to Cyber Crimes with your state department of justice.

Date of experience: October 13, 2023
Serbia
1 review
0 helpful votes
Follow Aleksandar C.
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Thieves and fraud
October 13, 2023

They do not pay any money to workers and give lame excuses over and over. Wouldn't reccomend to anyone, complete waste of time

Date of experience: October 13, 2023
New Jersey
2 reviews
12 helpful votes
Follow Carolee C.
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I took the tests and was added as a writer and only then did I google them. Based on lots of awful reviews I decided not to work with them. I have asked them seven times over three weeks to remove me from their files. I still keep getting Team emails and Slack conversation bits. The emails and Slack conversations are all about things not working as they are supposed to. Jeez! Beware these guys!

Date of experience: September 27, 2023
Tennessee
1 review
0 helpful votes
Follow Beth B.
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Wow, where do I even start? If I could give less stars I would. First off, good luck getting paid. It was impossible to get paid what I was owed and had to wait for an eternity. Bonuses? Lol nope! They promise bonuses for completing onboarding or hitting certain numbers but they never pay you. When you start off it's pretty good and you can make pretty decent money, I guess that's how they suck you in? Then they'll say you're performing poorly on tasks that you're actually scoring high on and move you to another project and have to start the onboarding process ALL OVER AGAIN. Then you wait.

So you then get added to a project except this project is objectively HARDER and requires MORE WORK but you are now getting PAID $10 LESS THAN THE PREVIOUS EASIER PROJECT. But wait, we're just getting started! Before you can even make your measly $12 an hour, they onboard WAAAAAAY too many people, so everyone is fighting for tasks and the queue is empty. It's been months since I've been able to work and I keep getting told that we're just waiting on data from the all mysterious "client" (?) and the admins (who god bless their sweet hearts, are totally useless and know nothing) say it will be 72 hours or that they don't have an update or blah blah blah. Months go by. Absolutely no one knows what's going on there. I swear. If you file a a help ticket you'll get a response from someone who has literally no idea what you're talking about either. They are a robot themselves or they don't speak English because the answers and replies I get back from them are completely nonsensical. They advertise consistent work, but that's a hilarious lie. I think I got to work for about two weeks consistently.

Also, the website is consistently down. So even if they were theoretically work available, you wouldn't even be able to do it cause the site has crashed. Absolute s*** show, 0/10 do not recommend. I don't know, I'm sure a lawsuit will be in their near future. Anyway don't waste your time. The work is inconsistent and boring and pays crumbs. There are much better side hustle sites out there.

A hilarious lie.
Date of experience: September 25, 2023
Ohio
1 review
0 helpful votes
Follow Shanna H.
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My experience with Remotasks is not a very good one, the main problem is I feel they are not honest with the taskers, giving us a complete runaround. Allowing us to think we are not doing something correctly when in reality we don't have enough tasks, then why not just be honest instead, they waste your time for like $20 a week, which is hardly worth it considering the anguish you go through, to begin with, by taking their vigorous assessment test. I can't attach any photos or videos because I agreed to keep their stuff private, and unlike them, I keep my word, my advice is unless you enjoy being jerked around, I wouldn't waste your time. It's poorly run by a bunch that is all on different pages I know it's still fairly new, but come on, get it together, Remotask.

Date of experience: September 25, 2023
Texas
1 review
25 helpful votes
Follow Kiana g.
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There's just not enough tasks to go around. They tell you you can make $1000 week but I only made about $40. The support is also nonexistent. If something goes wrong with your account (if you get locked out and can't sign back in or you're having issues receiving payments), the chances of you ever hearing back from a Support representative are slim to none. I would keep doing tasks on this site if the support team wasn't so unprofessional but I'm sure there are better opportunities elsewhere!

Date of experience: September 23, 2023
Alabama
1 review
11 helpful votes
Follow Harmony L.
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I knew I was in trouble from the start with the glitchy site & overall lack of support. Some tasks were extraordinarily difficult with complex and abstract subject matter. For instance I was asked to solve a quadratic equation, which I am more than capable of, however I was unable to pass the linter because they require you to spell out any number less than 10 including decimals! Once you spell everything out, overcomplicating the solution, they come back at you with poor quality scores because it would have "made more sense to use traditional numeric values. "?!?! Then, I was kicked off the project for quality. Upon filing several help tickets, which were marked resolved with no contact or offer of resolution, I suddenly received a warning that I was using AI generating tools for my work. I disputed that as well. I was ignored yet again, then kicked off all projects as a result of my "poor quality" stating that I didnt even pass the generalized screening a month after being told i had done well. I attempted to obtain assistance from the chat feature but was immediately and rudely advised all decisions are final and removed from that forum as well. I did not receive the sign on bonus for the hours I spent completing the onboarding, nor did I receive a referral fee for a friend I stupidly referred when I still had hope that this was a legitimate organization. This company is owned by a California company but based in South Africa so that their non-compliance with standard fair labor practices are not subject to administrative action. US citizens need not waste their time or energy.

Date of experience: September 11, 2023
Florida
1 review
4 helpful votes
Follow Erin D.
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Not as advertised
September 6, 2023

Remotasks advertises that you can make up to $30 per hour doing tasks aimed to train their AI database. The tasks that you get assigned, however, are very long and require some research on the taskers part in order to perform the task correctly. The task you submit is then reviewed by peer-level graders and the final score determines your pay out. It's said that tasks should take about 30 minutes to perform, but a lot of the research and writing tasks require more time than this. Remotasks seems to pay you based on the amount of time they would prefer you take for the tasks assigned, not how much time you actually spend doing the task.
The grading system and feedback also is quite confusing. I've experienced reviewers completely changing my work, including the prompt and source references for my answers. This lowers your accuracy score, even though your original work isn't being graded or corrected, but changed entirely.
The pay rate makes no sense and there is no explanation as to why you are paid the way you are for the tasks you do. Some tasks will give you a payout of $2 or $3, while other tasks of the same type will pay up to $8 or $9. There is no distinguishable reason for the differences in pay, because the review grade can be the same for both payouts.
Their support and customer service is extremely slow to reply as well, I've sent an inquiry about a task and they took almost 2 months to respond. The task I was asking about was long expired before they responded, and they basically said 'we can't help you with inquiries about an expired task'.
On top of everything, Remotasks claims to have a sign-on bonus of $25, which I never saw.

Overall, Remotasks does pay weekly but the pay is not as high as they claim and the work they want from you is worth more than the compensation.

Date of experience: September 6, 2023
Malaysia
1 review
3 helpful votes
Follow Chiyo E.
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They are scammers they wait for pay for them to say our pay is under verification. If you exceed 100 USD they steal from you projects like BEE 2D, GORRILLA< BEE, SNOWBERRY. I dont know if their customers know how they exploit taskers from India and Phillipines

Date of experience: September 6, 2023
California
1 review
5 helpful votes
Follow Tina A.
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The links they sent me (twice) to take the tests to start working for them don't work, so how is this some kind of "high tech" AI company? Seems like BS to me.

Date of experience: September 4, 2023
Tennessee
1 review
1 helpful vote
Follow CapnHayJay A.
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You can make decent money if your not sitting in EQ all the time. Bonuses are like pulling teeth to get them laid out people have been waiting for weeks to get them. Then there is the pay issues you may get paid on time but it's never the correct amount. If TSMs do acknowledge you they skirt around your question and majority of the time they will either lie to you or ignore you. They tell you there are more tasks gonna be loaded that night and nothing. If you bring up theses issues your threaded with being disabled off the project. Your not even allowed to DM a tsm unless they tell you that you can. Their favorite saying is that its gig work. Well not for them they get paid whether people are tasking or not

Date of experience: September 2, 2023
Mississippi
1 review
7 helpful votes
Follow Dwayne D.
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Not competent. They avertist need for educated Americans to help with A.I. But onboarding is ridiculous and when you have issues they direct you to nonexistent information and run you in circles. I haven't figured out a scam- may just not know what they are doing. They have a slack set up for workers- not many there and most are asking why they can't get answers and why everything doesn't work.

Date of experience: August 30, 2023
Missouri
1 review
3 helpful votes
Follow Needed t.
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They are lacking compassion for time. I have been waiting for days for them to set the permissions for my account and still have yet to do it. Time is money!

Date of experience: August 15, 2023
Georgia
1 review
3 helpful votes
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Digital Sweatshop
August 12, 2023

I signed up for Remotasks around May 2023 and got stuck in an AWFUL project so I decided to put a pause on it, especially after reading comments on their Slack page about how reviewers would often poorly rate you and some people were getting kicked off projects, sometimes for weeks at a time and only after continually contacting support would they finally get assigned back on a project. Since I didn't like the project I was assigned to, I thought it was best to put a pause on it until I was assigned to a different one (better to pause than get kicked off). Well, I logged back into Remotasks in July 2023 after getting an email for an incentive to complete a certain number of tasks in 2 days. I thought "Why not" and saw that I was assigned to a different project. After doing a couple of tasks on the new project, I was really happy because the tasks in that project were very fun. I completed more than what was requested for the incentive within the timeframe and stopped. My reviewer rated my tasks very poorly and didn't give any feedback on what I could have possibly done wrong (the tasks were short and very straightforward). I couldn't believe what I was doing so wrong for my accuracy to go from the 80s all the way down to 11% after they reviewed a couple of my tasks. After my tasks were reviewed, none of them had any feedback and I was still at 11% and kicked off the project and did not receive the incentive. It's August 2023, and I have sent 2 complaints about the inaccuracy; all I got was an unhelpful, generic response. Remotasks itself is not very reliable and the way their system works is extremely pathetic. The reviewers are often complained about and I see why after my experience. Their customer service is awful and unhelpful and the pay just isn't worth it. They won't pay the incentives or the referral bonuses and I truly feel they plummeted by accuracy so they wouldn't have to pay the incentive. Remotasks is unreliable and untrustworthy. To sum them up, I would say Remotasks=Digital Sweatshop.

Date of experience: August 12, 2023
Nevada
1 review
9 helpful votes
Follow Jae T.
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Scam
July 29, 2023

They hired 16,000 new taskers. They just keep adding more. Why. It's actually crazy and the admins are unprofessional and lack efficient communication. You won't get any work.

Date of experience: July 29, 2023
Ohio
1 review
26 helpful votes
Follow TreQuenton H.
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I knew it sounded too good to be true. But I signed up and did work for them anyway. Unfortunately, my gut was was right. This company promised to pay me $50 after I complete the screening assessment. But they didn't fulfil their end of the bargain. They basically waisted my time. I'm pissed!

Date of experience: July 14, 2023
Kenya
1 review
18 helpful votes
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Scammers
July 14, 2023

I worked in remotasks since 2018, at first they were soo good, paying up to $50 per task, I don't know what happened in 2020 but they change to a Ponzi scheme, they close your account once they see a consistency of high earnings. Too fake and scamish.

Date of experience: July 14, 2023
Georgia
1 review
11 helpful votes
Follow Kimberly L.
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I had a 100% rating for the project that I was working on and was banned. I contacted support, and they told me that I was banned for either multiple accounts, spamming tasks, using a VPN, misbehavior, or poor quality, when I didn't do any of those. They said that this decision was made by the admins after a "careful examination" and that this decision is irreversible and that I would not be paid at all for my work last week. I feel like they just don't want to pay you after you make a certain amount of money, as I'd made about $500 in total, including the money I wasn't paid. This company sucks, and I don't recommend working for them at all.

Edit 10/31/2023: Today, I received an email inviting me to come work for Remotasks. I logged into my account and was still banned, but now, I saw a message saying that I could appeal my ban within 14 days. Well, I emailed them to tell them that that was a new message and that I wanted to appeal, and support told me once again that my ban was irreversible because they don't have the authority to unban anyone once they're banned to keep things fair. What's not fair is that they banned me for no reason. Complete clown company.

Date of experience: June 20, 2023