This website seems to be closed. Find similar businesses
  • Bookmark

    Rentalcars.com

Rentalcars.com

Is this your business?
Write a Review

Overview

Rentalcars.com has a rating of 1.1 stars from 1,140 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Rentalcars.com most frequently mention customer service, credit card, and cancellation fee problems. Rentalcars.com ranks 240th among Car Rental sites.

  • Service
    378
  • Value
    354
  • Shipping
    193
  • Returns
    263
  • Quality
    308
Positive reviews (last 12 months): 3.3%
Positive
1
Neutral
0
Negative
29
View ratings trends
128
See all photos
How would you rate Rentalcars.com?
Top Positive Review

“Very good”

James M.
12/25/19

Used rentalcars.com on my vacation to the UK. They were great and went above and beyond to make sure I was a happy customer Will use them again

Date of experience: 12/24/19
See positive reviews
Top Critical Review

“Deposit hasn't paid back on time”

Deren I.
10/25/23

We haven't received any payback yet. It has been 17 days that we returned the car. I have never have such problem with other companies. I will certainly not recommend this company to anyone. Their explanation was not enough and didn't satisfy. I have all rights to write about this awful experience to online comments in every car hire platform..

Date of experience: 10/25/23
See critical reviews

Reviews (1,140)

Rating

Timeframe

Other

Reviews that mention popular keywords

credit card (199) customer service (228) car company (90) debit card (43)
Thumbnail of user haaaanon1400
Saudi Arabia
1 review
0 helpful votes
  • Send Message
December 10th, 2023

الاسعار كانت ممتازة وحالة السيارة والمديل كانوا ممتازين الاستقبال ممتاز وسريع التسليم كان بفتقر للوضوح لاسترداد قيمة التامين

Date of experience: December 10, 2023

Thumbnail of user saschak5
Germany
1 review
0 helpful votes
  • Send Message
June 1st, 2022

Vorsicht vor dieser Betrugsfirma! Bucht lieber von einer Firma vor Ort ansonsten werdet ihr nur abgezockt

Products used:
Rent a car

Service
Value
Shipping
Returns
Quality

Date of experience: June 1, 2022

Thumbnail of user douglass37
New York
1 review
2 helpful votes
  • Send Message
September 13th, 2016

Poor rentalcars. Comagents poor car rental providers.

Date of experience: September 13, 2016

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Find the best rental prices on luxury, economy, and family rental cars with FREE amendments in over 53,000 locations worldwide, reserve online today!

How do I know I can trust these reviews about Rentalcars.com?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Rentalcars.com?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business