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RentSpree has a rating of 3.5 stars from 79 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RentSpree most frequently mention great experience. RentSpree ranks 2nd among Apartment Rental sites.
I called your company everyone was very professional And answered my questions and walked me through The application. I wish you put more add for people like Me small business landlords so that they will know how easy is to do tenant screening. Thanks
When you have an issue, be prepared to hear, "I'm sorry" several times, but no resolution. In fact, they will keep you on hold for 10 or so minutes and then hang up on you. And when you call back, you're back in On-Hold Hell for some time until a new agent comes on. What you can expect is that when rent goes well, you will get paid. But when your tenant has an issue with their bank you will have a super hard time getting paid. If your experience is like mine, money will be deposited into your account and THEN REMOVED FROM YOUR ACCOUNT. And when the tenant fixes the problem and pays again, your money will be held indefinitely. Be prepared to keep a good reserve in your account so that you aren't paying NSF fees after RentSpree removes money from your account. So far I have been waiting 4 days for the repayment to clear.
The information is not correct and it is causing me issues finding a home. It shows 3 evictions three months in a row from same place. I have never been evicted. I had to file with court
I am a landlord with 100's of tenants. I tried to use rent spree to collect rents. It was a total disaster. LANDLORDS…DO NOT USE THIS COMPANY TO COLLECT RENTS!
THEY WERE SO UNHELPFUL TRYING TO SOLVE ANY ISSUES AND I AM STILL FEELING THE REPERCUSSIONS. LANDLORDS...I REPEAT... DO NOT USE THIS COMPANY TO COLLECT YOUR RENTS. TOTALLY UNORGANIZED AND A DISASTER.
Tip for consumers:
DO NOT USE
Products used:
RENT COLLECTIONS
I was supposed to have a free submission if within 30 days. I had to pay and re-enter all my information a 2nd time. I doubt I will use you again if I don't have to.
Once I signed up and a quick Zoom. I was ready to go. Extremely well thought out in terms of user friendly.
Rentspree uses Transunion to verify people's info, BUT IT IS CONSISTENTLY EXTREMELY INACCURATE! Transunion, Equifax, and Experian are constantly combining SSN which is ridiculous, because a person only gets one, they never update people's addresses or work history AND THEY HAVE ALL HAD MASSIVE SECURITY BREACHES SPREADING PEOPLE'S INFORMATION ACROSS THE INTERNET! If you own a business or you're a landlord, there are much easier/accurate/quick ways to vet a potential renter.
I just realized Rentpee is Transunion Smartmove; Transunion just made a cheaper version of itself to compete with itself. Otherwise, why would Transunion Smartmove partner with RentSpree when they are sort of competitors? Same company.
Hi Steve, thank you for providing this feedback. Please know your security is important to us, as we partner with TransUnion SmartMove to provide property representatives screening reports designed specifically for tenant screening. If you feel there is any incorrect information on the TransUnion reports you've received, we recommend contacting TransUnion SmartMove using the information provided on your reports to resolve this matter. Our team has gone ahead and contacted you directly for next steps as well. We recommend that you contact TransUnion SmartMove consumer relations at 800-916-8800.
A lot of info is inaccurate, but it still was helpful a way. I don't think I will use them again, there are better services on the market.
Hi Alan, thank you for providing your feedback. We're sorry to hear that you received inaccurate information. We'd love to assist, so feel free to give us a call at (323)-515-7757 and our team will be happy to look into this for you.
Very easy and fast to fill up the application, no hassle at all.
Thanks for given me the opportunity.
The interface is easy to use but the follow up fields should be generated based on previous responses
Most of the info I was reviewing is inaccurate. I regret wasting my time on this site. At least customer service reps was polite.
Hello Delilah, we appreciate your rating and apologize for any inconveniences that may have occurred. It would be our pleasure to gain detailed feedback on how to improve your experience or provide more support with using our products and services. Please feel free to reach out to us at your earliest convenience at 323-515-7757 or support@rentspree.com. We look forward to hearing from you soon!
Horrible nothing that's advertised is held up on the renting party and they make the rules as they go only to deny your claim
RentSpree is professional, prompt & fair.The process was quick & easy. I look forward to being a tenant at their property.
User friendly, fast and efficient with all in one process from application, references and credit report.
Very easy to complete. My computer skills not great but I was able to complete by myself!
Giving 5 stars.
It was a nice experience The lady that I deal with was a very nice person and kind we need more people like that in the world
Very satisfied, Your site is easy to work and efficient in I ts use. Thank you for making this a simple Process
I had a very enjoyable experience, the application and screening process was stress free! Would definitely use this service again.
Great experience: simple and safe. So far it's the best compared to traditional handwritten applications.
The credit check with RentSpree was quick, painless and easy to complete. Thanks for making the process to apply to lease a property so efficient.
The agent is awesome, experienced and helpful
The application is so easy to fill.
She make it so easy and stressless
Hello Zaid, thanks for the awesome 5-star rating! We're glad to hear your RentSpree experience was easy and helpful!
Fast easy and quick to apply have no problems what so ever wish all applications were this easy
Gain trust and grow your business with customer reviews.
Join us to reimagine how people rent homes. The number of new renters in the US is increasing more and more each day, and RentSpree is on the forefront of that wave. Our purpose is to pioneer a new rental process that empowers all renters, landlords, and agents to interact the right way. RentSpree provides an award-winning software known in all 50 states for its universal tenant screening process, renter management, partnership program, and rental screening API that enables any platform to incorporate an automated screening process in as little as one week. RentSpree is headquartered in Los Angeles California and we are proud of the role we play in shaping the future of the U.S. housing industry!
We’ve been in your shoes before, both screening tenants and applying to properties. We know how cumbersome the process can be. That’s why we set out to transform the home rental experience using cutting edge technology. In doing so, our mission is to build strong connections between renters and property representatives that result in the best possible property match.
We’re thrilled that you’ve come to learn more about our company and hope you can join us to help transform the home rental experience.
Hello Lars, thank you for sharing your review with us. We are very sorry to hear your experience was not the best and appreciate your feedback. However, we're glad to see that our support team has spoken with you directly and were able to solve the issues you've encountered. For further assistance with any other inquiries, please feel free to contact us again at 323-515-7757 or at support@rentspree.com.