RentToOwn.org

I knew instantly this was as fake as fake as scams can get I got a call just like everyone so I started researching like anything that strikes interest to me I'm a studier it's what I do so my first thought well if it's a scam and there hours of bissiness are 6to 6 that surely if this isn't a scam no should answer after hour so I tested my theory and sure enough I got and answer from a lady who gave me no explanation and could not even speak proper English I am reporting to the BBB these people are going down one way or another I'm american and you just messed with america

Not only did I not receive any welcome email indicating how much would be taken after my 1.50 (seven) day initial fee which came to 49.50, I was only offered a 25.00 refund when I called them on the 9th day complaining about the insane amount I never expected.
As I was looking into Section 8 housing, reviewing options, when I found them, this practice feels very predatory and unethical. As it is, the entire process of renting to own is suspect (https://digs.co/rent-to-own/) the policy of https://www.getrenttoown.com/ solidifies my suspicions.
I was offered a 25.00 refund.
The process: They email me the refund form and I then have to (get this) fax it or snail mail it back to them. This is very suspect, given the fact that refunding in this day and age of the computer doesn't have to be so time-consuming.
It's classic sleight of hand. Take the customer's money quickly and make it more arduous to return it.
I should have done more research. I would have had not the interaction occurred via a link on a. Gov site.
This has caused a bit of a temporary cascade failure to my finances, messing up my health club payment, but it's a lesson learned.
I'm going to my bank first thing this morning to cancel and replace my credit card.
https://www.getrenttoown.com/ is one of those quiet (apparently government-sanctioned) scams.
DO NOT USE THEM.
Be diligent and avoid the rent-to-own business model...
Before hanging up, I told the young lady (politely of course) that I would be posting this review, and guess what, I received an email indicating I'd get a full refund in 1-4 business days. (see attached photo)
We will see.
I will wait before changing my credit card just in case cancelling it now causes a problem with that transaction.
Lesson learned: Just because a link is on a. Gov site doesn't mean its practices are legitimate.

This is an amendment to my original complaint. I received a call from RENTTOOWN.ORG because they saw my review and they wanted to reach out to me to determine what happened. I called their customer service number and spoke to Bree. She was very kind and helpful.

In her message to me, she indicated that she had tried calling the number I listed, *******067, and it worked fine. I tried this morning and it worked fine. She also indicated that she was easily able to find the link for "contact us" when she examined the website. I checked again and did not have the same luck. I saw the "feedback" link for emailing feedback or cancelling subscriptions but there were no telephone numbers to be found. Bree also gave me a second valid number to customer service which is *******889.

Regardless, they are issuing me a full refund since I cancelled immediately after joining. My cancellation was due to the fact that there were not any listings in the areas I was looking to live in.

If you join this site, look for the areas that you want to live in. If they have good listings (larger cities), take advantage of what this site offers. If they do not have anything available, cancel immediately and save your cancellation email.

I officially retract my earlier complaint.
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(earlier complaint)

This scam site deserves a - 5 star rating. I joined and cancelled within days of joining and they still charged my card the recurring fees. I called the telephone number on my bank statement, *******067, and got a message saying that this mailbox is not set up. I went back to the website to click on the "contact us" link only to discover that this link does not exist on their site. I did not discover this issue until a Saturday afternoon and when I called my bank, they refunded the charges but said that I needed to close my current debit card and get a new one. I now must wait 5 - 7 business days before I get my new card. It is clear that RENTTOOWN.ORG only wants your money and NOTHING else. AVOID THIS SCAMMER.

DO NOT SIGN UP FOR THIS CRAP.! They will call you 27 times a day (not exaggerating) no matter how many times you block the number they just call back 5 minutes later off another number.!