• PropertyRecord.com

PropertyRecord.com

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Overview

PropertyRecord.com has a rating of 4.1 stars from 544 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PropertyRecord.com most frequently mention customer service, good information, and brian thompson. PropertyRecord.com ranks 10th among Real Estate sites.

  • Service
    72
  • Value
    76
  • Quality
    77

This company responds to reviews on average within 11 days

Positive reviews (last 12 months): 37.5%
Positive
3
Neutral
0
Negative
5
18
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How would you rate PropertyRecord.com?
Top Positive Review

“The place to go for information on property”

Jerry W.
10/8/24

Wow! When I went to look at my first property, I had a lot of questions about the property and decided to give Property Records a try. They answered all of my questions and gave me a sense of security. The reports are both professional and detailed. Their customer service is second to none and I was very impressed with their response time. Now, I will use Property Records in the future whenever I go to look at property.

Top Critical Review

“Ripoff/Scam”

Ken G.
11/2/24

Found them online when needing information on my property taxes. There site quoted $1.00 for information I would need and everything went as planned. Three days later my Bank fraud alert warned me of a $30.00 charge going through on my card that I did not authorize. I would stay as far away from these thieves as possible.

Reviews (544)

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Reviews that mention popular keywords

customer service (16)
Thumbnail of user keng1005
Wisconsin
1 review
0 helpful votes
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November 2nd, 2024

Found them online when needing information on my property taxes. There site quoted $1.00 for information I would need and everything went as planned. Three days later my Bank fraud alert warned me of a $30.00 charge going through on my card that I did not authorize. I would stay as far away from these thieves as possible.

Service
Value
Quality
Thumbnail of user jerryw213
Florida
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Wow! When I went to look at my first property, I had a lot of questions about the property and decided to give Property Records a try. They answered all of my questions and gave me a sense of security. The reports are both professional and detailed. Their customer service is second to none and I was very impressed with their response time. Now, I will use Property Records in the future whenever I go to look at property.

Thumbnail of user fadia63
Arizona
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

I wanted to express my gratitude for the exceptional service I received. Your professionalism and quick response were truly appreciated. Thank you for your support.

Fadi Akl

Thumbnail of user jamesa3508
New York
2 reviews
2 helpful votes
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July 23rd, 2024

Agreed to pay $1. Information is nothing more than can be found for free many other places. Was charged $20 without consent days later. Had to dispute and cancel card.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello James,

For a full refund please email support@propertyrecord.com or call 1-877-371-8699 anytime. I will ensure you get your money back immediately.

Karmen J
propertyrecord.com

Thumbnail of user caryf55
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Quick response for my request. Very happy customer here.

Thumbnail of user darrylh311
Florida
1 review
0 helpful votes
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November 8th, 2023

Very easy access and navigation of site for our first time visiting. Lots of information provided but could not find that our homestead exemption was active. We liked the section showing sex offenders and crime in our area.

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Darryl,

We’re so grateful that you took the time to share your feedback with us. We'll use this for future improvements. Have a wonderful day!

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user brasns
California
1 review
0 helpful votes
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November 8th, 2023

I obtained this review for $1 and it's been quite helpful. It has good information about the site and the actual building. Only problem I noticed is that the record only went back 20 years, and the building was put up in 1979, so there's a 24 year hole in the permits, tax and ownership record. I owned this property from 1984 - 1989. Perhaps that's a result of the Counties lack of older information, but it should be presented, if it's available.

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Brian,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user marshab278
Texas
1 review
0 helpful votes
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April 14th, 2022

With hesitation I decided to use Property Record.com to get information about my current home. I was hesitant because I didn't think the information would be enough, especially for $1. But to my surprise, everything I needed was made available and I got more than I had hoped for. I recommend anyone needing tax or market information about their home, to use this site. Definitely made a believer out of me.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Marsha,

Thank you for your detailed review and we are happy to hear your satisfaction with our service! It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

-
Karmen J
CS Manager
PropertyRecord.com

Thumbnail of user rolandw92
California
1 review
0 helpful votes
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November 8th, 2023

My wife & I moved here in 2002.Great, safe and fun community. We are social members of BDCC and have met so many wonderful homeowners. It's like living on a college campus. So many fun times, so many parties. No homeless. Shopping nearby.

Service
Value
Quality
Thumbnail of user diannes9
Michigan
1 review
1 helpful vote
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December 9th, 2013

Initially tried to get info about the value of our lake house property, but didn't receive any info until I emailed the service. After giving the necessary info to the service once again, I was told someone, Brian, would be contacting me via email within 15 min. Didn't have time to wait, so received info day later.
Brian was able to find my inquiry and what they had found. Unfortunately, they were unable to tell me any further info on the value of my lake house other than multiplying the assessed value times two. I could do that myself, and had.
So would I use this service again? No. Dss

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Dianne,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user cecilem
Oregon
1 review
1 helpful vote
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December 7th, 2013

Did not get the info I requested. Asked for names of the current owners - the only reason I wanted the report, and after much back-and-forth they didn't have it! That should be easy - a matter of public record (free), but their web site was down for repairs.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Cecile,

We appreciate your feedback and apologize for the experience you recently had with our website and services. Please feel free to contact me via email at manager@propertyrecord.com if you would like to obtain a refund for the charges you have incurred.

Thank You

Thumbnail of user nekiat
Texas
1 review
8 helpful votes
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December 20th, 2013

They did a wonderful job helping me find my record reviews that i was searching for, just make sure you pay attention to what you are electronically signing with all online companies you can never be too careful, but this is a wonderful company to work with I had a small problem and they responded and fixed it quickly!

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Nekia,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user litom
Hawaii
1 review
1 helpful vote
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December 8th, 2013

I am a first time user of their service. I was skeptical because after submitting my credit card info, the address i searched could not be located. I chatted online with their support and I was pleasantly surprised by a very helpful & prompt staff. She advised me that they will search it manually and email it to me.
On top of that, they cancelled the credit card charge, then I received the property info by email.
These guys are legit! AAA+
I will recommend you.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Lito,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user craigt351
Georgia
2 reviews
0 helpful votes
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April 21st, 2022
Verified purchase

It was easy to sign up for this service and the price was very reasonable. I had trouble logging in the first time and had to call customer service and request their help. They helped me change the password and stayed on the line until I was able to access my account.
Thank you PropertyRecord.Com

Thumbnail of user thomasm4809
California
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

My grandmother owned a house in Fort Valley, GA. When I was a child. Recently, I drove past it on a visit there. It was empty and appeared to be abandoned for over twenty years ago. When I returned to California, I went on ProperRecord.com-Public Property Records and found out all I need to know to bring the property back into the family in a matter of minutes. Thanks! Your website has been a great help to me.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Thomas,

We're thrilled to learn that you had a positive experience with us. Thank you once more, and we look forward to the opportunity to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user gailm78
Florida
3 reviews
9 helpful votes
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December 1st, 2017

It had a lot of good information in it. Right now we r trying to sell the house, so if anyone went online to try & find out anything about the property this would be very informative to them. Telling about where the schools r in the area and of course u can see exactly on the Google map where it is located. If I were buying a house I would love to have all of this information available.

Thumbnail of user janete733
District of Columbia
1 review
0 helpful votes
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March 27th, 2022

I went on the site to check the listing of ownership and taxes. As my mommy has been deteriorating in health, I wanted to know what I would be looking at when she passes. The listing showed me that I was listed before siblings that have used mommy as a bank in the passed. I hope this information will help when we have to meet with lawyer for the will reading.

Thumbnail of user lindab4177
Missouri
1 review
0 helpful votes
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April 19th, 2022

I am the owner of the property for 23 years. The information received from this company was thorough and precise. There has been so many improvements to the home it concerns me on how to submit the information. I am a single parent and totally enjoy this home. I am an entrepreneur and has been in my home for 22 years.

Service
Thumbnail of user taritc
Texas
1 review
8 helpful votes
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December 23rd, 2013

The service is unparalleled. Although I have little reservation and confusion about your business model. Where do you get your funding to run this business? The $1.00 I paid would no way could pay for it. I hope your answer is fully acceptable to consider it as a valid business model (profit or non profit), unless run by Government fund.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You Tarit,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

Thumbnail of user garyj932
Illinois
1 review
0 helpful votes
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November 8th, 2023

This is a great site if you want to learn about the property and the house who bought it and sold it gives detailed reports from inside and out from top to bottom from who owned it and who sold it to and when also give details about the house inside and out I would definitely recommend this side if you're looking at a property it will give detailed information from when the house is built to when it was bought and sold to whom and when

Tip for consumers:
It's a great site to find detailed information on the house and property

Products used:
Property info

Service
Value
Quality
Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Gary,

Thank you for your detailed review of our service. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user adaml1121
Texas
1 review
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

I logged in, hoping to find historical tax information, but I received nearly every detail of the property! I'm the original property owner, and there was information available that I (as the owner) was unaware of. The report is easy to use, comprehensive and provides you with a ton of data. Highly recommended service!

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hi Adam,

We’re so happy to hear you had a great experience with us. Thanks again, and we hope to serve you again soon.

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user mariam694
Florida
1 review
1 helpful vote
  • Send Message
March 12th, 2019

I received everything I wanted now I know what changes to make on my property but, It was only supposed to charge on $1.00 so you lied and now charging $18.95
So You Trick people to getting into your site not good at all. False advertisement!

Thumbnail of user stephens2091
New York
1 review
0 helpful votes
  • Send Message
April 10th, 2022

I was very surprised at the level of detail you get for the amount paid.
Very satisfied. I don't know how you folks got all this information mostly
Correct in the time frame it took. I would use this site above any other.

Thumbnail of user skipp42
Arizona
1 review
0 helpful votes
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November 8th, 2023

Our review seemed to be fair, unbiased, accurate and, what I would have stated about this property. It wasn't much to look at when we first seen it. But the addition of a new garage and having the whole yard scraped and leveled helped a lot. It began to look like a home at that point.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Hello Skipp,

We appreciate you taking the time to provide us with your feedback. Serving you is a pleasure for us. Wishing you a fantastic day!

Karmen J
CS Manager
propertyrecord.com

Thumbnail of user jamesm135
Virginia
1 review
9 helpful votes
  • Send Message
July 22nd, 2013

I thought the website was a very good site. Easy to use. Only cost $1.00 for record of property. I would have liked to see/know what time frame the record went back to; ie; as of July 1st 2013 the property record shows...
I also found it a bit difficult to understand after you pay the $1.00 by entering your credit card info you are asked if you want to pay $180.00 for 25 searches a month. I was afraid I was going to sign up for that when in fact I did not want to. That should be a bit clearer. I did like the information about sexual offenders in the area, location of schools, fire department, police etc... I thought the report provided a good deal of info.

Thumbnail of user karmenj1
Karmen J. – PropertyRecord.com Rep

Thank You James,

We genuinely appreciate your feedback. If there is anything that we can do to improve your experience in the future, please do not hesitate to contact me at manager@propertyrecord.com

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Thumbnail of user karmenj1
Karmen J.
Typically responds within 11 days

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4.1
544 reviews
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