• RepairsUniverse

RepairsUniverse

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Overview

RepairsUniverse has a rating of 4.3 stars from 344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RepairsUniverse most frequently mention screen replacement, free shipping, and high quality. RepairsUniverse ranks 1st among Mobile Repair sites.

  • Service
    167
  • Value
    166
  • Shipping
    167
  • Returns
    163
  • Quality
    167
101
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How would you rate RepairsUniverse?
Top Positive Review

“Free shipping”

Jackson O.
2/16/22

Apart of having the best products to fix any device, they offer a really cool option that it's the free shipping, and it's super convenient. My purchase arrived without a scratch because it was really well wrapped, and got home right on time. I'm absolutely happy about buying in this great store

Top Critical Review

“These people do not communicate, and when they do they are full of themselves”

Peter W.
2/11/21

They did not advise their intentions before unnecessarily curtailing part of an order, and then refused to discuss it. When trying to "chat" which was in no way rude, they reiterated a policy which need not have been enacted, and rather than discussing it, they ended the chat point blank. I would certainly not recommend them to anyone after this experience.

Reviews (344)

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Reviews that mention popular keywords

repairs universe (54) customer service (34) screen replacement (25)
Thumbnail of user kevink2696
Texas
1 review
0 helpful votes
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November 18th, 2023

The parts I ordered were of impeccable quality, and the delivery was unbelievably fast. Super recommendable!

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Value
Shipping
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Quality
Thumbnail of user kadenq
Canada
1 review
0 helpful votes
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June 16th, 2021
Verified purchase

Great prices and a huge selection of parts. Repairs Universe is known for having great bargains. It's also a cinch to place an order.

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Value
Shipping
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Quality
Thumbnail of user henrym404
Canada
1 review
0 helpful votes
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November 16th, 2021
Verified purchase

This time I bought a screwdriver and the quality it's great, but they always sell products that work perfect and have an incredible quality

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Value
Shipping
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Quality
Thumbnail of user anataloh
Canada
1 review
0 helpful votes
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March 21st, 2019

Good to know a repair can fix when the tablet gets dropped. It was an exact match and after installation, it worked perfectly.

Thumbnail of user winnardc
Canada
1 review
1 helpful vote
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March 25th, 2019

Screen was a perfect fit and had no issues. Shipping was extremely fast as well. Great company to do business with.

Thumbnail of user dorac17
Canada
3 reviews
0 helpful votes
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September 15th, 2018

They quickly replied to my inquiry about the screen I ordered. Now I have a clean phone that does work perfectly

Thumbnail of user erinb298
Canada
1 review
0 helpful votes
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July 8th, 2020

Excellent customer service, they try to help you resolve most off your problems instead of ignoring you like the other companies

Thumbnail of user parisw21
Canada
1 review
0 helpful votes
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July 13th, 2020

Repair Universe has everything I need for a good prices. I got my screen and frame at an affordable price

Thumbnail of user lesleym104
Canada
1 review
0 helpful votes
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August 20th, 2020

The packaging was very good, my items were delivered on time and safely and I order with easy. Thanks alot

Thumbnail of user dorothyb133
Canada
1 review
0 helpful votes
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May 9th, 2019

I saved a bunch of money and time. Thank you! Was exactly what I ordered and works fine. Happy customer. The repair part worked without any problems

Thumbnail of user abrahamm57
Canada
1 review
0 helpful votes
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April 27th, 2019

Great product great price fast shipping I recommend this place for all your smart phone and cellphone repair needs

Thumbnail of user williamw649
Canada
1 review
0 helpful votes
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September 2nd, 2019

Did everything over a chat session. Sergio was very responsive and was able to help get my return processed

Thumbnail of user louisem183
Canada
1 review
0 helpful votes
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September 20th, 2019

Great product great price fast shipping I recommend this place for all your smart phone and tablet repair needs

Thumbnail of user lidiao10
Canada
1 review
0 helpful votes
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April 1st, 2021
Verified purchase

"I put an order, it was processed, and then I received notification that it was being shipped to my house," says the customer.

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Value
Shipping
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Thumbnail of user vaughnpierrej
Canada
1 review
1 helpful vote
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February 9th, 2020

I had a wonderful shopping experience and achieved the main objective which was finding what I wanted, making my purchase and getting it.

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Value
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Thumbnail of user obliqueg
Canada
1 review
1 helpful vote
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February 9th, 2020

I feel like I could now start my own repair business lol. Seriously though thank you for helping me with repairing my phone.

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Value
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Thumbnail of user lamarb32
Canada
1 review
1 helpful vote
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February 17th, 2020

My girlfriend absolutely loves her phone case and I also love it that is why I ordered it. Thanks for delivering on time.

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Value
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Thumbnail of user jamess4853
Canada
1 review
0 helpful votes
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June 6th, 2021
Verified purchase

The products are of high quality. The supplier's communication was also excellent. They were quite helpful.

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Value
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Quality
Thumbnail of user chrism790
Texas
1 review
1 helpful vote
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August 15th, 2018

This place sucks, horrible products and customer service. Save yourself the hassle and get from a reputable vendor.

Thumbnail of user andrewp1620
Canada
1 review
0 helpful votes
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September 22nd, 2021
Verified purchase

Awesome atenttion. They are very patience with the customers, they cleared all my doubts. Thanks Repairs Universe staff!

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Value
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Thumbnail of user brianm818
Canada
1 review
0 helpful votes
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June 17th, 2019

I receive the product in perfect conditions and before the date planed. Very impressed! I've already placed a second order and will be ordering more!

Thumbnail of user mariob180
Canada
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

Great prices and a very large variety of parts, Repairs Universe has some good deals going. Also VERY easy to place an order

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Value
Shipping
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Thumbnail of user adamb1243
Canada
1 review
0 helpful votes
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July 6th, 2021
Verified purchase

It's great to be here! The staff is courteous and patient. I appreciate the reasonable prices and quick shipping that you provide.

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Value
Shipping
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Thumbnail of user leont53
Canada
1 review
1 helpful vote
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January 6th, 2020

Satisfied with my shopping experience with you guys. I have nothing to complain about and I will visit your site again soon.

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Value
Shipping
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Thumbnail of user stephanieo346
Canada
1 review
0 helpful votes
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January 12th, 2021
Verified purchase

Thank you guys at Repairs Universe! Job well done! Just if you could that service in most places that would be amazing!

Service
Value
Shipping
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Company Representative

Thumbnail of user claytons14
clayton s.

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