• RepairsUniverse

RepairsUniverse

Write a Review

Overview

RepairsUniverse has a rating of 4.3 stars from 344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RepairsUniverse most frequently mention screen replacement, free shipping, and high quality. RepairsUniverse ranks 1st among Mobile Repair sites.

  • Service
    167
  • Value
    166
  • Shipping
    167
  • Returns
    163
  • Quality
    167
101
See all photos
How would you rate RepairsUniverse?
Top Positive Review

“Free shipping”

Jackson O.
2/16/22

Apart of having the best products to fix any device, they offer a really cool option that it's the free shipping, and it's super convenient. My purchase arrived without a scratch because it was really well wrapped, and got home right on time. I'm absolutely happy about buying in this great store

Top Critical Review

“These people do not communicate, and when they do they are full of themselves”

Peter W.
2/11/21

They did not advise their intentions before unnecessarily curtailing part of an order, and then refused to discuss it. When trying to "chat" which was in no way rude, they reiterated a policy which need not have been enacted, and rather than discussing it, they ended the chat point blank. I would certainly not recommend them to anyone after this experience.

Reviews (344)

Rating

Timeframe

Other

Reviews that mention popular keywords

repairs universe (54) customer service (34) screen replacement (25)
Thumbnail of user claytonw81
Canada
1 review
0 helpful votes
  • Send Message
February 16th, 2022
Verified purchase

I found this site online and decided to give it a try, and I'm more than satisfied about making my purchase in this store, the price of the loudspeaker replacement was extremely low and convenient, and works amazing in my device. I absolutely recommend this great store, because they have the best deals and the greatest products

Products used:
Loudspeaker for huawei mate 9

Service
Value
Shipping
Returns
Quality
Thumbnail of user justinm1332
Canada
1 review
0 helpful votes
  • Send Message
March 18th, 2022
Verified purchase

I needed to replace the display of my apple watch and I found one replacement in this store, and it was really affordable, and since I fix it by myself I was able to save a lot of cash, because the prices in the shops were three times more than the amount that I've spend. Great deal

Products used:
apple watch display assembly

Service
Value
Shipping
Returns
Quality
Thumbnail of user briang1469
Canada
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase

They offer a great free shipping service that has no cost at all and it was really quick. Thanks to that I was able to save some cash in my purchase, and the replacement of the screen was cheaper than I've imagined thanks to their prices and my diy fixing.

Products used:
iphone xs max touchscreen replacement

Service
Value
Shipping
Returns
Quality
Thumbnail of user samirl8
Canada
1 review
0 helpful votes
  • Send Message
April 5th, 2022
Verified purchase

For starting their prices are the most convenient and affordable, but also they offer two things that made me save cash in my purchase, one was the free shipping service (that it's really cool and fast) and second the discount coupons that they offer in the site. Great to save money and purchase amazing quality products!

Service
Value
Shipping
Returns
Quality
Thumbnail of user edg242
Canada
1 review
0 helpful votes
  • Send Message
January 21st, 2022
Verified purchase

I needed my purchase to arrive very quickly, and they suggested me the priority mail service, it was the best decision, because it arrived to my home in the stipulated time, and also in perfect conditions, that was something that worried me a little cause it's a small phone part. But everything went smooth and my phone it's finally fixed!

Service
Value
Shipping
Returns
Quality
Thumbnail of user suzannem858
Canada
1 review
0 helpful votes
  • Send Message
May 19th, 2022
Verified purchase

The Google pixel 3a xl touch screen replacement that I got in this store, it's absolutely great, works fantastic, and the price was super convenient. I'm way more than satisfied with the product and about purchasing in this amazing store. I recommend this online store to everyone who wants high quality products and low prices

Service
Value
Shipping
Returns
Quality
Thumbnail of user tommyw143
Canada
1 review
0 helpful votes
  • Send Message
February 16th, 2022
Verified purchase

They have incredible prices, it's completely affordable to purchase in this site, but also they offer great products that function amazing, I recommend this site to purchase anything that you might need to fix any of your devices. Great store, amazing products and low prices, what else can anyone ask for?

Service
Value
Shipping
Returns
Quality
Thumbnail of user patrickw691
Canada
1 review
0 helpful votes
  • Send Message
March 22nd, 2022
Verified purchase

The product that I've purchased in this great store has an incredible quality, and it's for real a premium product, also the shipping was for free, I didn't have to pay for anything else but the product. I highly recommend the products that they sell, are absolutely great and work amazing

Service
Value
Shipping
Returns
Quality
Thumbnail of user zackr45
Canada
1 review
0 helpful votes
  • Send Message
May 2nd, 2022
Verified purchase

They offer multiple shipping options, depending on the urgency of the purchase, in my case I wanted that my product arrived to my home as soon as possible but without spending tons of money in the shipping service, and they have all the services for convenient prices, and that's always great!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dalet319
Canada
1 review
0 helpful votes
  • Send Message
June 2nd, 2022
Verified purchase

This site offers the best prices in the market, in my case I purchased a power and volume button flex for my Ipod touch, and it wass absolutely affordable to purchase the replacement in this store, also this site it's perfect to fix your devices by yourself and save a lot of cash

Service
Value
Shipping
Returns
Quality
Thumbnail of user mikes1753
Spain
1 review
0 helpful votes
  • Send Message
May 16th, 2019

Failed to deliver - appalling customer service. Package sat in courier's van for two weeks with no attempt to deliver. Customer service refused to chase, and chose to believe courier's story that the address was incorrect which was, or course, untrue. I now have to wait for the refund which they will only give once the goods are returned to them by - guess who? - the dishonest courier!

Thumbnail of user tonya742
Canada
1 review
0 helpful votes
  • Send Message
January 9th, 2022
Verified purchase

They always offer high quality products, they are more than great. I'm always satisfied when I purchase from them. Also the prices are really affordable and convenient. Absolutely recommend to purchase in this incredible site, it's more than convenient. Great place to purchase what you need to fix your devices

Service
Value
Shipping
Returns
Quality
Thumbnail of user lucyl286
Canada
1 review
0 helpful votes
  • Send Message
January 9th, 2022
Verified purchase

They offer a free shipping service no matter how small your purchase is, and that's great, it's absolutely convenient to purchase here, because your are constantly saving money, on the products that you purchase, in the discount coupons and the free shipping that they offer. Amazing site, really recommend them

Service
Value
Shipping
Returns
Quality
Thumbnail of user tedo17
Canada
1 review
0 helpful votes
  • Send Message
November 8th, 2018

The replacement screen I purchased did the trick. Installation instructions were easy to follow. Tips for re-installing removed components would be a good addition as some were a bit tricky to get in place.

Thumbnail of user robinw175
Canada
1 review
1 helpful vote
  • Send Message
March 13th, 2019

The best prices on the web for quality products and they send me discounts in my e-mail all the time and on top of that i generally receive my order within a couple days. Simply RepairsUniverse is awesome

Thumbnail of user peteg144
Canada
1 review
0 helpful votes
  • Send Message
March 4th, 2022
Verified purchase

In no time after I payed my purchase, they have already send the product to the shipping company so it was really quick, and after that I receive the tracking number. My product that was a screen replacement arrived in great condition and really well packed, I would definitely buy here again

Service
Value
Shipping
Returns
Quality
Thumbnail of user ruperth19
Canada
1 review
0 helpful votes
  • Send Message
April 12th, 2022
Verified purchase

The same day that I ordered the charging port flex cable for my ipad, they send it to the shipping company, so that made that it arrived to my home extremely quickly, and that's great cause I really needed my ipad to work. I'm more than satisfied with my purchase in this great store.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimc1331
Illinois
1 review
0 helpful votes
  • Send Message
December 15th, 2021
Verified purchase

They have incredible prices in this site, and also the best products in the market. Really recommend them to purchase anything that you might need to fix any of your devices. Also the shipping services was very fast and took good care of my purchase. I recommend this site and the great people that works here

Service
Value
Shipping
Returns
Quality
Thumbnail of user carterc16
Ohio
1 review
1 helpful vote
  • Send Message
April 1st, 2014

The first thing I noticed was how easy the site was to maneuver! AND they have everything you would need to fix your phone or update it. All kinds of protective, functional and good looking cases, conversion kits, iPhone bicycle mounts, waterproof WiFi speakers etc. FUN stuff as well as serious parts. Good idea. I found my part quite quickly and just to make sure, I called and got a TECH on the phone. Really, need I say more? Who does that anymore? So, I am one happy man and I feel like I was treated like a VIP. Customer service is out of this world. I recommend them to everyone. You owe it to yourself to at least check them out, you will NOT be disappointed!

Thumbnail of user timb175
Illinois
1 review
1 helpful vote
  • Send Message
August 24th, 2017

I have used this site for my amateur phone repair of about 20 phones. Delivery time is usually about 3-5 business days. The website is easy to navigate. Each item always has the initials from a quality check. Some of the phone screen options are confusing because there may be 3 options that appear to be the same product, but are different prices- this is due to aftermarket vs brand name parts within the part (such as OEM grade lcd/digitizers with aftermarket or brand lcd screens or glass). Their return policy is pretty strict. Unfortunately they are not as easy to reach on the phone as they used to be for questions. I also was unable to use the chat feature because no operator answered. Overall, however, I've been consistently satisfied and will continue to use them.

Thumbnail of user walts69
Canada
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

This store it's excellent to save cash in your purchases! I got what I need to replace the screen from my Ipad air 2, the screen and the adhesive strips. The quality it's amazing. But what I want to highlight it's that they offer free shipping, and really good discount coupons that allowed me to save some cash in my purchase

Service
Value
Shipping
Returns
Quality
Thumbnail of user jayr713
Canada
1 review
0 helpful votes
  • Send Message
February 4th, 2022
Verified purchase

In this site I found everything that I've needed to fix my device, even the tools, and the price was really good, the quality it's great, really premium products. I absolutely recommend to everyone to purchase in this great site, with incredible products and prices. I'm a happy customer purchasing here

Service
Value
Shipping
Returns
Quality
Thumbnail of user daveh1046
Canada
1 review
0 helpful votes
  • Send Message
February 16th, 2022
Verified purchase

I purchase in this store a battery replacement for my nexus 6, and the functioning it's absolutely perfect, now my phone has a lot more hours of use than it used to have. Also the price was more than convenient and affordable. I'm more than satisfied about my purchase in this great store

Service
Value
Shipping
Returns
Quality
Thumbnail of user brandonr587
Canada
1 review
0 helpful votes
  • Send Message
March 30th, 2022
Verified purchase

I needed to replace the touch screen of my ipad but I didn't wanted a cheap and poor quality part, so I found the one that I bought in this site, and the quality it's absolutely incredible, it's more than I've expected, also the functioning it's absolutely perfect. This purchase was the best

Service
Value
Shipping
Returns
Quality
Thumbnail of user terryb51
Michigan
1 review
1 helpful vote
  • Send Message
May 5th, 2014

Just got off of live chat and had a great time with the tech! I just wanted to see if I was ordering the right part for my HTC 1. He gave me great advice, too! So, I made the order and can't wait to get it! If all goes as smoothly as the chat did, I will have it made! Their site if full information as well. I plan on using the resources they provide, like the chat and the youtube videos. I cannot wait to try this myself! I am confident, though, thanks to the tech! Perhaps I will let you know how it went. Wish me luck!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Quality replacement parts and repair guides for all your mobile gadgets!

Company Representative

Thumbnail of user claytons14
clayton s.

How do I know I can trust these reviews about RepairsUniverse?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about RepairsUniverse?