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Replacement Laptop Keys has a rating of 1.3 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Replacement Laptop Keys most frequently mention customer service, and tracking number problems. Replacement Laptop Keys ranks 138th among Computer / Laptop Parts sites.
I don't know why everyone is writing only bad review. When I had ordered from them and only after that read all the reviews I thought it's a scam and I've wasted my money. PayPal did a refund for me and i forgot about it. But what a surprise it was when the keys actually came to me via mail! It's just as I ordered, with mechanism and exactly for my keyboard, so in fact I can't complain at all.
6 months ago I placed an order, I haven't received it and have not received my money back. $25 for 2 keys, they have stolen my money! I hate this company, I am not running a charity here, I need my money back.
I bougth 2 asus laptop keys. They get my money. They puted my order as shipped. Them they sent me an email saying that they didn't have my keys and they will do a refund to me. After one month, I'm waiting my money or my keys. I have nothing.
Bought 2 keys, received wrong ones. There's no one talk to. I put the pictures in their CONTACT FORM, no ones cares about them.
I canceled the order sent the keys back not looking anything but to returnthem. USPS tried to deliver them but failed, they finally returned them to me. I am going to trash them.
Products used:
Shipping time was exactly three weeks.
I ordered the wrong item, sent an email to notify someone if I can return item. No response.:-(
No customer service.
Theives. They charge your credit card immediatelyand never hear fromthem again. Zero customer service and zero responses to many contact attempts.
Tip for consumers:
DO NOT USE THIS VENDOR FOR ANYTHING.
Products used:
none delivered
So I needed a new key for my Acer Nitro 5 as my cat had jumped up on my laptop, torn off a key, and part of the key hinge went missing so I needed a replacement. Was pretty angry at the time so I failed to do my due diligence and didn't research the site ahead of time. The site was the first thing to pop up on google and at first glance it looks legitimate. Easily found the key I was looking for using my model number and placed an order (using PayPal as outside of mainstream sites I never enter my card information). They gave me a tracking number to use and since it was like midnight when I placed my order I immediately went to bed. Got up the next morning and decided to try using the tracking number. Went back to their site and it said I needed to register to check the status of my order. Reasonable enough until you click Register and it reroutes you back to their homepage. This is when I realized this site was most likely a scam. Looked through the site and found they use DHL and USPS for shipping so I went directly to their sites to check the tracking number and low and behold USPS had no shipments with that number and DHL said the order number had been delivered months ago to someplace in Australia. So I figure, "Hey its been one day I'll give them a couple days first to see if it just hasn't shipped yet." After waiting a couple days I go back through and try the tracking number on the site. Same results. This is when I decide to do what I should've done in the beginning and did some checking around online. Pretty much everywhere says this site is a scam and so I went to PayPal and got a refund. Normally don't write reviews for things but I hate scammers and I want others to learn from my mistake so DO NOT BUY FROM THIS SITE!
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