So the first time I used it, I didn't cancel in time, they return me the money after I asked, so I thought they are not that bad. But this time I used it again, and cancelled it at the same day because I only want to use for once, and I contacted them to confirm that I've already cancelled. Funny thing happen, they still charge me 38 dollars even so! Now I believed what everyone are saying, they are a total scam company.
I was very satisfied by the features which helped me to build my cv. Very easy to form the cv and with style. My only comment is that it was difficult to print it; I also got unpleasant feedback from the HR people, who reviewed my cv, that it was not printed properly.
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
Hello, Your martketing strategy is terrible. Your ADs on google shows your website seems " free ". During the process, you dont mention about the service fee. I've bought your service to this complain. Wont see each other again.
Hello Erkin,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.
Best regards, Lola
ResumeCoach.com Team
I started using the trail version to create my resume, but it was not flexible at all. For example I wanted to add icons in my personal information (e-mail, phone, linkedIn...) but I was not able to. Furthermore, I was not even able to change the title of the section, so I was forced to use whatever title that was given there.
Also, when you have a "link" section in your personal information section, you are expecting the link you provide there to be clickable, right? It was not.
Overall I ended up using google docs CV creator which gave me way more options for free.
All that said, your customer support works absolutely amazing! It was extremely fast and helpful.
Hello Amir,
Thank you for your feedback. We appreciate it very much.
We are sorry, however, that your experience using Resume Coach was not as expected; we are working hard to make sure that you, the users, are satisfied.
We take note of all the details you provided and hope to see you again soon on our platform.
In any case, if you need it, you can contact our support team by clicking on this link: https://www.resumecoach.com/contact/
Kind regards,
-ResumeCoach
Very good overall.vGood information was looking for a program that pre-filled my current resume into a better format.
Hello Jamie,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Tina
ResumeCoach.com Team
I was really dreading having to rebuild my resume after being a stay at home mom for several years, but this made everything easy and low stress. Thanks!
Hello Hillary,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Tina
ResumeCoach.com Team
I have purchased a trial period of 14 days and paid for it. However I was not aware that although I have paid for it, that my credit card will be charged for a month period. I contacted the customer support and agent Nathalie has understood my problem, checked my case, reviewed and said that the refund request has been approved.
She was very polite, concise and clear. The refund request was solved in one minute!
Kris!
Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.
We hope you choose us again when you need to change your CV.
We wish you an amazing week!
-ResumeCoach
Resume Coach is a great resource for those looking to create a professional and effective CV. The platform provides an easy-to-use interface with a variety of templates to choose from. The templates are modern and well-structured, ensuring that the final product looks professional and is easy to read.
Hi Marguerite!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
I love the Resumecoach site! It's really easy to use and the templates are great. I was able to write a cover letter in just a few minutes, and it felt like it was written by me, not some cookie-cutter template.
The agent that helped me, Andrew, was super helpful and friendly. I'm excited to see if this template helps me get the job!
Dear Wendell,
Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.
We're thrilled to hear that you had a positive experience with our customer service agent Andrew, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.
We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.
We wish you an amazing week and thank you again for choosing ResumeCoach!
Best regards,
ResumeCoach.com Team
I wanted to make a nice and proper resume and I went through their website and at the end there were options to pay for the resume. I spent almost an hour with my resume there. It is obviously my fault too to fall for that, but they could inform in front that it is a chargeable service.
Hello
First of all, thank you for sending us your feedback through this platform.
Even if your experience was not as you expected, we hope to improve our product as soon as possible.
For more information about your case and an ASAP solution, please contact our customer service team: https://www.resumecoach.com/contact/. You can give us the details by phone or email, whichever suits you best.
Thank you again,
-ResumeCoach
Very helpful to get a cv really put together. It is always frustrating to have to futz with the margins and fonts on a resume in Word. So, this website helped me to put in exactly what I needed and customize as I wanted, but without the hassle of having to format the page correctly. Plus, the resume saved online and I could download it in many formats.
Hello Jana!
Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.
We're glad to hear from you.
Thanks,
-ResumeCoach
Let's be clear about what Resume Coach offers. People don't read what they should read before signing up, and here's the problem. This goes for any online service that may come to mind. I know I can be a picky person, but I always double-check the terms and conditions from any service: from Amazon to Resume Coach. After reading the conditions carefully from this resume builder, I saw that if you don't cancel your subscription before the trial period ends, you will be charged with a monthly fee. So I didn't have any problem, as I had canceled the service before the free trial ended.
I first learned of Resume Coach from one of my friends cause he used it to get employment. That was years ago. And now I used it to update my resume and It definitely worked after few weeks I found a job! This website is definitely amazing and a must have for job seekers!
Hi Sean!
Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.
Best regards!
-ResumeCoach
Great experience, super helpful and simple to use. Been trying to enhance my resume and this was exactly what I needed.
Hello Alexa,
We're super excited to hear that you had a positive experience using our platform.
Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.
Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.
Best regards, Meg
ResumeCoach.com Team
I just finished making my curriculum with the Resumecoach template, and I have to say, this is a great site. I love the way everything is laid out, and all of the different templates you can use. It makes it so easy to put together a resume that's going to impress, and it took me no time!
Hello Rudy,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards,
-ResumeCoach.com Team
Not upfront about cost. Cost should be noted at the beginning before going through the entire process of developing a resume on your platform.
Hello Laura,
Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.
Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.
Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.
We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.
Best regards, Natti
ResumeCoach.com Team
I was missing an option in the link section, to write a text instead of presenting the full link. Also we could use the option to edit the order of the sections, or for example move a custom section from the main page to the left side part, next to the skills and contact details.
Hello Roni,
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.
At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.
If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.
Thanks again for your kind words and for choosing ResumeCoach!
Best regards, Carol
ResumeCoach.com Team
Good service, templates, and sections. Fast service thanks.
Hello,
Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.
Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!
Best regards, Kiara
ResumeCoach.com Team
They charge you once for the shown amount on the website all of a sudden after a month you will notice 35$ is deducted from your card, either you cancel your credit card and replace it with new on or it will continue every month
Very good! I like this kind of experience. I have never did it before but it was wonderful. It was like a new update for everything that I have some years that I have lost. My CV was older and so I am very happy with the new one
Hello Krenaida,
Thank you so much for taking the time to leave us 5 stars!
Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.
If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.
Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!
Best regards, Carol
ResumeCoach.com Team
Answer: Hello! We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link: https://www.resumecoach.com/contact/ We look forward to your message. All the best, ResumeCoach.com Team
Answer: Hello Feston, We offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service and it's always online. We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link: https://www.resumecoach.com/contact/ Best regards, ResumeCoach.com Team
Answer: Hello Aliya, Our primary goal is to empower our users with the best resources to excel in their careers or job search and they will have always our customer service team to help them. If you need more information you can get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/ Warm regards, ResumeCoach Team
Answer: Hello Sheikha! Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner! We would be pleased to help you with your query, but first we need to know the email address you used to register on our website. You can also contact our customer service team via the following link: https://www.resumecoach.com/contact/ We hope to see you again! Best regards, Carol ResumeCoach.com Team
Answer: Hello Chioma, ResumeCoach is an online platform that offers tools and resources to help individuals create professional resumes and effective cover letters. It provides customizable templates, writing tips, and guidance to help users stand out in their job searches and present their skills and experience attractively to potential employers. ResumeCoach is applicable to any country as it can be tailored to suit various job markets and is highly customizable to meet individual needs. We hope this information helps clear things up! Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Carol
Answer: Hello Layal, We apologize for any inconvenience you may have experienced using our service. To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription. We value transparency and make this information clear on the payment screen before the subscription is purchased. In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need. We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience. Thank you for your feedback and we hope we can serve you again in the future. Sincerely, Cami ResumeCoach.com Team
Answer: Hi Jelena, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
Answer: Hi Sokunene, Could you contact us through this link so we can help you with your issue? https://www.resumecoach.com/contact/ Thank you very much, -ResumeCoach
The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.
This summary is generated by AI, based on text from customer reviews
Hello Bun
Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.
You can find the information here by filling out the form:
Thank you very much.
Kind regards
-ResumeCoach