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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,661
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user nadegeb10
Florida
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

It was easy. I enjoyed using the website to complete my resume.

Reason I chose this business:

Google search.

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user rhondar624
California
1 review
0 helpful votes
  • Send Message
December 9th, 2023
Verified purchase

So I have another telling me it is ready but asking for payment I did all the work? I just want my copy?
I already paid for the 1st one and don't have the right copy of it.

Reason I chose this business:

It was first one that came up on search engine when looking for ai to correct my resume.
I am contacting you now!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rhonda,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Sara

ResumeCoach.com Team

Thumbnail of user enriquem215
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Expensive I thought this was free, false advertisement...

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Enrique,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user patrickc1852
Texas
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Very simple and quick to create a professional-looking resume for future jobs

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Patrick,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user josephh2607
Utah
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Fast, Effective, Useful, Easy. Guides you through the resume and allows for adaptability

Date of experience: June 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Joseph,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user germanc53
California
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

Great presentation on starting your resume from beginning to end.

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello German,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user beverlyt588
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

Very easy to use and gives professional tips on enhancing your resume.

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Beverly,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user nassufm
TW
1 review
0 helpful votes
  • Send Message
October 3rd, 2023
Verified purchase

Very good and more convenient for writing a cv, and it doesn't need to prepare a lot of thing or thinking a lot how to do it, we just need to be ready with our information

Date of experience: October 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user georged1329
Greece
1 review
0 helpful votes
  • Send Message
July 14th, 2023
Verified purchase

As long as you advertise your site as a free way to create resume: It is deceitful to ask the customer to pay at the end of all his effort and editing! It is a fraud

Date of experience: June 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear valued customer,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely,

ResumeCoach.com Team

Thumbnail of user jacquelinej770
Georgia
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

It said free but was not free and thats miss leading if i knew it was not free i would have not went own this site

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jacqueline,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user kristinaw269
Virginia
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

Awesome tool to help create a resume if you are in a time crunch and a little rusty!

Date of experience: June 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kristina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user maiab27
New York
1 review
0 helpful votes
  • Send Message
April 23rd, 2024
Verified purchase

It says free when you search and then you're surprised after you spent time building your resume that there's a charge.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maia,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user elenaa178
Switzerland
1 review
0 helpful votes
  • Send Message
May 28th, 2023
Verified purchase

This is unfair. When searching in Google on the site it is indicated that it is free but after you do the work and finish your CV it turns out that you have to pay to download it

Date of experience: April 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elena,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely,

ResumeCoach.com Team

Thumbnail of user badera95
Saudi Arabia
1 review
0 helpful votes
  • Send Message
July 27th, 2023
Verified purchase

I have seen and visited many CV sites, but I have not seen a site like yours because of its ease and simplicity. I am also very, very happy that I found your site. Thank you very much.

Date of experience: July 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user willardc34
Florida
1 review
0 helpful votes
  • Send Message
May 26th, 2023
Verified purchase

I have to admit, I was a bit intimidated by the idea of creating a resume. But Resumecoach made the process simple and stress-free. Highly recommend it!

Date of experience: May 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Willard,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user ediths209
California
1 review
0 helpful votes
  • Send Message
May 23rd, 2023
Verified purchase

The templates on Resumecoach are so stylish and modern. I feel confident sending out my resume now. I never knew creating a resume could be so simple.

Date of experience: May 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Edith,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user anthonyl1953
Georgia
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

Awesome Dude the conversation was nice and very helpful and professional

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anthony,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user robertok44
Michigan
1 review
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

I've tried other resume builders, but none compare to Resume Coach. The difference is clear both in the ease of use and the quality of the final product.

Date of experience: October 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roberto,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user iraj47
California
1 review
0 helpful votes
  • Send Message
November 12th, 2023
Verified purchase

I was struggling to make my resume stand out until I found this platform. The customization options allowed me to tailor my resume to various job applications. It was a game-changer in my job hunt.

Date of experience: November 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ira,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user stefaniek56
Georgia
1 review
0 helpful votes
  • Send Message
March 2nd, 2024
Verified purchase

The interface is very easy to use and the AI generates great ideas and features that no other site is capable of. I suggest ResumeCoach to all of my colleagues.

Reason I chose this business:

I seen an infomorative video about it on YouTube and wanted to try it out. It was worth it! I highly recommend this to anyone who has been inspired to update their resume.

Date of experience: March 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stefanie,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user alisonb526
Virginia
1 review
0 helpful votes
  • Send Message
April 14th, 2023
Verified purchase

Creating a resume with Resume Coach feels like indulging in a fantastic experience. Their site is so polished and their team is so knowledgeable - it's worth every penny.

Date of experience: April 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alison,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user ufuky2
Germany
1 review
0 helpful votes
  • Send Message
November 24th, 2023
Verified purchase

I crafted a compelling resume on ResumeCoach in just one hour, and I'm thrilled with the results! The user-friendly interface and helpful tips made the process seamless.5 stars without a doubt!

Date of experience: November 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ufuk,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user brianv814
New York
1 review
0 helpful votes
  • Send Message
September 4th, 2023
Verified purchase

The best part? It's not just about templates, it's about teaching. Resume Coach empowered me to present myself in the best light, showing me how to tailor my resume for each job application.

Date of experience: September 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user clydep61
California
1 review
0 helpful votes
  • Send Message
April 17th, 2023
Verified purchase

I will highly recommend Resume Coach to anyone who needs help creating a resume. Their team is so knowledgeable and their platform is so intuitive. To me it's a 10 out of 10.

Date of experience: April 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Clyde,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user jackh1276
Florida
1 review
0 helpful votes
  • Send Message
May 4th, 2023
Verified purchase

appealing.The resume templates on ResumeCoach are both modern and visually appealing. I've received countless compliments on my resume since using this site

Date of experience: May 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jack,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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