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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,657
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user jamesb10067
North Carolina
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Fantastic and easy to use for anyone interested in a current resume format.

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello James,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user wpl
Hong Kong
1 review
0 helpful votes
  • Send Message
July 3rd, 2024
Verified purchase

Easy to edit the resume and eco price to submit, well tools for new

Date of experience: June 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user hameda57
AE
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Great and very easy to use. Recommend it big time. Its one of the best

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hamed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user patriciab4954
Washington
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Great first time experience! Loved the template options and how quick it was.

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Patricia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user stevenr2281
Nevada
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

I needed help with restarting my career in the silicon valley

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Steven,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user everettt40
New York
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

You rock this service is very good I got a resume done for my son in 30 minutes

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Everett,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Tina

ResumeCoach Team

Thumbnail of user mulyar
Australia
1 review
0 helpful votes
  • Send Message
August 15th, 2024
Verified purchase

Great experience in making resume, make it free for first time

Date of experience: August 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user edwardc1680
Washington
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

I don't think it is worth the money for all the chances you have to go through

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Edward,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user liorv1
Israel
1 review
0 helpful votes
  • Send Message
April 26th, 2023
Verified purchase

Hi

I created CV in your website and it said that the cost is 3.90$
And now I see that you took 29.90$ from my credit card. This is not ok! Please send me the credit to the credit card.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Lior,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Thumbnail of user gordonc274
Florida
1 review
0 helpful votes
  • Send Message
December 27th, 2022
Verified purchase

Absolutely great to use, i have not updated my resume in 10 years with 3 roles into 10 years was not an easy task to do but using Resume Coach to gather all the information was quick and easy and the outcome was excellent.

Date of experience: December 27, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Gordon!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user user8512
Mongolia
1 review
0 helpful votes
  • Send Message
August 4th, 2023
Verified purchase
• Updated review

All i wanted was buy 1dollar cv and u took 29$ dolllar from me reasoning was subsciption
I dont remember clickin any subscription button and u automatically subscibe my card and took my money what robbery
I want my money back asap

Reason I chose this business:

JUST FOR $#*!ING 1 DOLLAR CV not MILLION CV
NOT SUBSCRIBING

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

YeahAeajgagaja aad g;adgj';dgj'
June 21st, 2023
Verified purchase
• Previous review

Date of experience: June 21, 2023

Thumbnail of user katlegom10
South Africa
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

I have never been excited about creating a resume like I was today. I even feel like I got the job already. It is an amazing tool

Reason I chose this business:

I was referred by someone I know and I have to say I thank them

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Katlego,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user josephp2965
Washington
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

Thank you very much. It made it very simple for me for someone who is not very computer friendly.

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joseph,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user manishs167
Australia
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

Why it is forcing to ask for a review. I dont want to give a review.

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Manish,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user cliftonl44
Georgia
1 review
0 helpful votes
  • Send Message
July 4th, 2023
Verified purchase

Suggested fixes. The options for cover letters are good too. Help I really needed to modernize my resume. I am very happy with the templates and the resume help

Date of experience: July 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Clifton,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user colek48
Missouri
1 review
0 helpful votes
  • Send Message
November 18th, 2021

Overall, I was happy to buy a built resume for $2.50! I was not happy to find out 3 months later that it automatically signed me up for a subscription plan for $29.95 a month. First off, $29.95 a month for a RESUME builder is absolutely ridiculous. Second, they are terrible at informing you that you are being signed up for a subscription plan making my $2.50 resume cost over $90, basically a legal scam in my opinion

Tip for consumers:
Be informed to cancel your “forced subscription plan” immediately after you print off your resumes and save your resumes to your computer before canceling because they will become inaccessible after being cancelled.

Products used:
Resume

Value
Quality

Date of experience: November 18, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Cole

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here:

Thank you

-ResumeCoach

Thumbnail of user loraz11
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 8th, 2023
Verified purchase

Resume Coach is a great website for creating a professional, easy-to-use curriculum vitae. The website allows you to create a comprehensive resume in just a few simple steps. Amazing!

Date of experience: March 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lora,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user arithac
Malawi
1 review
0 helpful votes
  • Send Message
February 16th, 2023
Verified purchase

Easy to use, great guidance and suggestions on how to make your resume more appealing. Having a lot of templates and styles to choose from was a great help

Date of experience: February 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aritha!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user julianab86
Ohio
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

Entire experience was great. Resume writing can be so daunting I often decide not to apply but this gives me hope of finding my next dream Job!

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Juliana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user liamt75
Austria
1 review
0 helpful votes
  • Send Message
October 24th, 2023
Verified purchase

I would like to add another template to the left side of my resume. Where I can list my references. To make my resume look clean and concise. But otherwise great website and service

Date of experience: October 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Liam,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Jennifer

The ResumeCoach Team

Thumbnail of user sharitaj5
Michigan
1 review
0 helpful votes
  • Send Message
June 30th, 2024
Verified purchase

I very so recommend very standard straight to the point helps a lot good help

Date of experience: June 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sharita,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user reney29
Virginia
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

I've been using this service for years, and I just love it. You can adapt the cvs to the job offer you want to apply and change the template to make it more fun.

Date of experience: June 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rene,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user gabrielr504
Florida
1 review
0 helpful votes
  • Send Message
August 26th, 2023
Verified purchase

I was looking for a simple and organized way to create my CV and this company allowed me to do so. I didn't find any flaws in my usage, so my experience was perfect.

Date of experience: August 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gabriel,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user jehada17
Saudi Arabia
1 review
0 helpful votes
  • Send Message
November 14th, 2022
Verified purchase

Resumecoach offering a really good platforms which suitable for all categories and they provide tips as well to do the most successful resume. Their customers service is perfect as well, they respond really fast and explain all your concerns. Want to cancel? No worries they do and refund you the money.

Thanks!

Date of experience: November 14, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Jehad!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with our Customer Service Team, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user najeebullahs1
Canada
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I recognize this app extraordinary for preparing the CV & cover letter.

Reason I chose this business:

Good quality

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Najeebullah,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Tina

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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