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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,661
Neutral
254
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user zacharyf274
Sweden
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Easy to use, AI generated suggestions are pretty proud, but still helpful. Have to pay to use short if screenshotting though, thus the 4/5

Service

Date of experience: May 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zachary,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user lauannar
Illinois
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

I really needed help to making a nice resume and ResumeCoach was by far the best and easiest way to get this done.

Thank you ResumeCoach!

Reason I chose this business:

I've looked at many options and your system truly was the best.

Date of experience: May 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lauanna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user patricias4509
Texas
1 review
0 helpful votes
  • Send Message
November 10th, 2023
Verified purchase

I loved the "Expert" examples! The Online Resume Builder was easy to use. The Templates are professional and current. An added feature is the free cover letter. I highly recommend ResumeCoach.

Date of experience: November 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Patricia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user leahc380
New York
1 review
0 helpful votes
  • Send Message
February 20th, 2023
Verified purchase

It is very easy to navigate through this website, editing your CV is very easy and fast. The trial period goes a long way and that is appreciated as well as their customer service via chat (hi Salo).

Date of experience: February 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leah!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user omarr230
North Carolina
2 reviews
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Great, help full, easy to use, ai generated, top tier awesome

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Omar,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user folashadeo8
GB
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Great, easy to use. Completed. I will share my experience. Ok

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user armishcaw
Nevada
1 review
0 helpful votes
  • Send Message
November 11th, 2023
Verified purchase

I enjoyed using the app it made my resume so much better and I was able to auto-pick my skills and details which made it a lot easier. I really enjoyed using Resume Coach great site.

Date of experience: November 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Armishca,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user daniellee440
California
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

So easy to use! I was impressed with the ai prompts and design options. Thank you

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Danielle,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user wingk4
Hong Kong
1 review
0 helpful votes
  • Send Message
August 14th, 2024
Verified purchase

Good experience, but I didn't subscribe this package, want to choose again.

Service

Date of experience: August 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user simonasb
Germany
1 review
0 helpful votes
  • Send Message
April 5th, 2023
Verified purchase

Baits users in writing a resume without noticing you that you need to pay to even download the resume, nowhere it informs before you start doing that.

Date of experience: March 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Simonas,

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user earlm228
Florida
1 review
0 helpful votes
  • Send Message
March 7th, 2023
Verified purchase

It also offers resources to help you learn how to write a resume, create a job search strategy, and more. The site also offers helpful tips and advice on job search and career management.

Date of experience: March 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Earl!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user dallasr70
Texas
1 review
0 helpful votes
  • Send Message
August 11th, 2024
Verified purchase

Says it would be free it wasnt false advertising thanks for the crappy resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dallas,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user alfonsor119
California
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

Amazing and absolutely recommend to use it and pay 2.99 for it

Reason I chose this business:

Because it's awesome

Date of experience: June 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alfonso,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user renatas74
Spain
1 review
0 helpful votes
  • Send Message
October 22nd, 2023
Verified purchase

Great services. I highly recommend it! I made my resume really fast and easy. And it looks so professional. I like the option of more languages. I recommend it to everyone.

Date of experience: October 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Renata,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Zoe

ResumeCoach.com Team

Thumbnail of user kendraw149
New York
1 review
0 helpful votes
  • Send Message
April 15th, 2023
Verified purchase

Thanks to Resume Coach, I was able to create a resume that exuded professionalism. Their site is so chic and their team is so skilled. I felt like a million bucks!

Date of experience: April 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kendra,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user patriciaw2487
Florida
1 review
0 helpful votes
  • Send Message
March 5th, 2023
Verified purchase

It has a simple and easy to use interface that guides me step-by-step to create a professional resume. It also provides me with tips and advice on how to write a resume that stands out.

Date of experience: March 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Patricia,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user aissiam
Florida
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

It was easy to use and helpful alot of options as well to choose from

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aissia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user bethaniec11
Louisiana
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Great Resume in under an hour. Can't wait to see the opportunities this resume will bring me.

Date of experience: July 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bethanie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user randyr945
Texas
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

When i looked it up. It said that the website was a free resume builder

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Randy,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user chelseyj27
Texas
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

I'm not entering 50 characters that's insane. I can't even find my resume

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chelsey,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Tina

ResumeCoach.com Team

Thumbnail of user omera48
Netherlands
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

Easy and fun to fill great experience. Could recommend anybody

Date of experience: June 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Omer,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user alexandrosg7
Greece
1 review
0 helpful votes
  • Send Message
July 5th, 2024
Verified purchase

You are the best customer service person that I have ever known!

Date of experience: June 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Alexandros,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user brahimt4
Turkey
1 review
2 helpful votes
  • Send Message
July 12th, 2022
Verified purchase

Hello
I used your site on May 18 to create my CV.
But for single use only.
To pay only 0.95 USD and to use it only once, I signed up to your site and paid with my credit card.
When I check my credit card statement,
On June 1st, I noticed that my credit card was charged an additional $29.95.
This is not something I allow.
Please refund $29.95 to my credit card.
And I want you to terminate my membership.

Date of experience: June 12, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi İbrahim,

We are deeply sorry to hear that your experience was not what you wanted.

If you have finished using ResumeCoach for the time being, you can easily unsubscribe by logging into your account and clicking the unsubscribe button in the ""Subscription"" section of your profile. You can also configure the email notifications you receive from your profile.

In any case, we explain all the details here: https://www.resumecoach.com/unsubscribe/

Thanks for your time,

Kind regards

-ResumeCoach

Thumbnail of user kirstenb175
North Carolina
1 review
0 helpful votes
  • Send Message
July 2nd, 2024
Verified purchase

Easy to use and the free templates worked for me! The AI generator was the most helpful feature.

Date of experience: June 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kirsten,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user elvism96
Georgia
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

Made it very easy to update a very old resume without needing how to use AI

Date of experience: June 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elvis,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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