• Bookmark

    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

Write a Review

Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,661
Neutral
254
Negative
528
View ratings trends
16
See all photos
How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user kg354
Ohio
1 review
0 helpful votes
  • Send Message
January 2nd, 2024
Verified purchase

Really helped with revamping my
Old, stale resume. Easy to use. Did cost money which wasn't charged until after i was done with my resume but it was only $2

Reason I chose this business:

It worked and was user friendly.

Date of experience: January 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user ellenh217
Costa Rica
1 review
3 helpful votes
  • Send Message
November 2nd, 2020

I've never written a bad review before, but seriously, find another place to build your resume. I made a draft of a resume, but then was never able to access that draft again despite trying to contact customer service and their tech department. They told me that I 'should be' able to see the draft, but I could not. I unscribed. A month later, my credit card company told me that they were trying to charge me $29 to continue their services. When I emailed them about it, I just got the run around again.

Date of experience: November 2, 2020

Thumbnail of user mattewm1
Illinois
1 review
0 helpful votes
  • Send Message
June 16th, 2022
Verified purchase

My only comment would be that i would like to edit the colors of the template. But! You can change the templates and whit that change the colors. So its OK! Thanks Cindy for the help! Thank you for that

Date of experience: June 16, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Mattew!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user annecatherineb1
Missouri
1 review
0 helpful votes
  • Send Message
February 15th, 2024
Verified purchase

Great product but wasn't upfront about the cost. It wasn't until I had already put in all the info that it showed I would have to pay for a subscription in order to download my resume.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Anne-Catherine!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user dianaj491
California
1 review
0 helpful votes
  • Send Message
December 28th, 2022
Verified purchase

The tips and the recommendations were spot on and i cannot wait to test it out when i send it out to the potential employers, love the Dashboard a quick glance at what needed to be improved. Excellent Excellent Excellent

Date of experience: December 28, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Diana,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user user8868
Israel
1 review
0 helpful votes
  • Send Message
December 7th, 2023
Verified purchase

It was good on my journey to build my resume and each part helped me to think and increase my thoughts and ideas about how to build it as good as we can.

i want to cancel my membership soon as possible

Reason I chose this business:

The first option i saw

Service

Date of experience: December 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user jokierraw
Florida
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

Good but can't see a resume I need my resume you guys took my money

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Amy

ResumeCoach.com Team

Thumbnail of user freddiek33
North Carolina
1 review
0 helpful votes
  • Send Message
April 16th, 2023
Verified purchase

I'm so satisfied with my experience using Resume Coach. Their team was so responsive to my needs, and their platform made creating a resume a stress-free experience.

Date of experience: April 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Freddie,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user graces765
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

The dynamic yet simple design of the template made my resume stand out without looking too busy. Would absolutely recommend to everyone!

Date of experience: April 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Grace,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user anas701
Hungary
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Thank you very much for this application, I find it very good, the truth is that I found it very easy and it is very comfortable to work with, thank you very much

Date of experience: March 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Ana!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user cherylp1065
Georgia
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Resume Coach was very easy to use. I used a Resume Coach template to write a cover letter for my resume'. The template was very easy to use. I was able to customize areas within the template.

Date of experience: March 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cheryl,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user tarab592
Ohio
1 review
0 helpful votes
  • Send Message
March 25th, 2023
Verified purchase

The team listen and understood my concerns! She was patient and well knowledgeable of the system. She answered all my questions and guide me! She was simply amazing!

Date of experience: March 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Tara!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user kiahs7
Georgia
1 review
0 helpful votes
  • Send Message
April 19th, 2024
Verified purchase

Works magic, adds to written out resumes. My resume looks great & would recommend to anyone looking for self help options!

Reason I chose this business:

Ease of use

Date of experience: April 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kiah,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user amelial114
New York
1 review
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase

I was able to customize each resume based on the job I was applying for and was able to make sure each one was tailored to the specific job description.

Date of experience: March 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amelia,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user dallaso16
Michigan
1 review
0 helpful votes
  • Send Message
March 7th, 2023
Verified purchase

Resume and Cover Letter. It provides online tools to help you create a professional and effective resume, cover letter and other career-related documents.

Date of experience: March 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dallas!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user annettea290
South Africa
1 review
0 helpful votes
  • Send Message
September 6th, 2023
Verified purchase

It was indeed a great experience, especially the use of AI suggestions. The writing was easy and fast, and the final product was well-organized and presentable.

Reason I chose this business:

Easy to use

Date of experience: September 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Annette,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user tingtingl1
Hong Kong
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

The templates are very useful, but each time I download my CV. Sometimes the template showed as not the one I chose. No idea why this happened,

Date of experience: May 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user lindam6551
Alaska
1 review
0 helpful votes
  • Send Message
August 12th, 2024
Verified purchase

I guess so it was easy to create my resume. It had enough information for me to fill out.

Date of experience: August 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Linda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user christaj46
Illinois
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

You're awesome, thank you so much for the help! My resume is next level now

Date of experience: August 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user phaedras8
Arizona
1 review
0 helpful votes
  • Send Message
April 16th, 2024
Verified purchase

Thank you. This has been the best resume experience I've ever had. It was incredibly simple and I appreciate it so much.

Date of experience: April 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Phaedra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user brianm4725
Virginia
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

It was great and easy to use. I found the options for resume layout bri helpful.

Reason I chose this business:

My son recommended

Date of experience: August 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user derekr420
Missouri
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

Love It was easy to navigate great ideas with many creative options and suggestions.

Date of experience: August 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Derek,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user carrieh511
Ohio
1 review
0 helpful votes
  • Send Message
October 15th, 2023
Verified purchase

The additional resources Resume Coach offers are invaluable. From job hunting to interview tips, they've got it all covered. Truly an all-in-one platform

Date of experience: October 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carrie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Zoe

ResumeCoach.com Team

Thumbnail of user kimr1205
Ohio
1 review
0 helpful votes
  • Send Message
October 21st, 2023
Verified purchase

As a fresh graduate, Resume Coach's real examples and expert tips were invaluable. They really bridged my lack of experience with industry expectations.

Date of experience: October 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kim,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user amyl2481
Massachusetts
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

This program was great, so easy to use and very professional.

Date of experience: June 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

How do I know I can trust these reviews about ResumeCoach?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ResumeCoach?