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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,670
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user dominadorc5
Saudi Arabia
1 review
0 helpful votes
  • Send Message
July 30th, 2024
Verified purchase

It's easy to use and can modify quickly as you like to change the format with Ai

Date of experience: July 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user andreap1331
Massachusetts
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

Thank you for all the help my resume looked amazing and I am sure it will help

Date of experience: June 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrea,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user brianf2301
Ireland
1 review
0 helpful votes
  • Send Message
June 29th, 2024
Verified purchase

2 different cards were declined when trying to pay took nearly 15 minutes

Date of experience: June 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Brian!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user johnf6177
Texas
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

So far this is great! Thank you! The price is awesome! The resume details available are amazing!

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello John,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user glorym25
Hong Kong
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Perfect website for job seekers who wish to write cv to win new jobs

Date of experience: July 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Glory,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user ndzek
Cameroon
1 review
0 helpful votes
  • Send Message
January 25th, 2023
Verified purchase

This was the first time I was making a resume and it was a great experience. I thought it was going to be a too big deal but ResumeCoach made it so simple.
Thanks

Reason I chose this business:

Didn't have much options as I did not know many other sites.

Date of experience: January 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

Thumbnail of user leal195
Germany
1 review
0 helpful votes
  • Send Message
April 14th, 2023
Verified purchase

Didnt know that you have to pay for it, but did it anyways, was kind of mad after finishing it and needing to pay for it. But overall okay, kind of my fault for not reading properly

Date of experience: March 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lea!

Thank you for trusting Resume Coach to update your resume, I'm sure that opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, it is very useful to detect what improvements we can make as soon as possible. You, the users, are fundamental in this process.

If you need to contact us in the future, you can do it here: https://www.resumecoach.com/contact/

We hope to see you again in our tool,

Best regards

-ResumeCoach

Thumbnail of user sallyk263
Florida
1 review
0 helpful votes
  • Send Message
April 29th, 2023
Verified purchase

I was impressed by the customization options on ResumeCoach. I was able to tailor my resume to fit the specific job I was applying for and highlight my relevant skills and experience

Date of experience: April 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sally,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user umarg9
Malta
1 review
0 helpful votes
  • Send Message
August 9th, 2024
Verified purchase

Ok for creating a resume on this site. Easy and cheap we can utilize it..

Date of experience: July 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Umar,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user ellan49
Ohio
1 review
0 helpful votes
  • Send Message
June 20th, 2022
Verified purchase

This site is great and really easy to use. I love the style options and it makes it easy to duplicate resumes and update them. Be forewarned that when you finish (it took me a few hours because I had not written a resume in a really long time and had to gather all my information) you will hit a paywall. There was a cheap option maybe $3 for a week or two? So I chose that and then canceled once I had downloaded my resumes. I did have a panicky moment when I first saw the pay wall and thought it was gonna be really expensive. I wish they said ahead of time that it was not free. I had googled "free resume maker" And that is how I found it. I guess it is free to make just not free to download lol.

Date of experience: June 20, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ella!

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

Thumbnail of user ntuthukos
South Africa
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

They will tell u its $0,95 but once u pay you are automatically subscribed for $29 per month without them telling u prior!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: April 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Ntuthuko,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user kissesv
Canada
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

It was a great experience using this template. It was so easy to use

Date of experience: June 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kisses,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user pedroc334
Sweden
1 review
0 helpful votes
  • Send Message
January 24th, 2023
Verified purchase

It would be nice to adjust the position of each section. Instead of having experience at first, having the education section first would be more appropriate to highlight academic achievments.

Reason I chose this business:

Easy Interface

Date of experience: January 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Pedro!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user florencem216
Georgia
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

You can personalize these templates like a pro. Made my resume and cover letter unique and totally me

Date of experience: March 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Florence,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user barbrad20
Canada
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

Was written free, only to find out their is a small fee to pay once ready to save and or print.

Reason I chose this business:

Because i fell in love with the way my resume looked

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Kiara
ResumeCoach Team

Thumbnail of user sandras4197
Florida
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Great job! Appreciate you and all the help you provided

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Sandra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user julieg1670
Minnesota
1 review
0 helpful votes
  • Send Message
August 8th, 2024
Verified purchase

Very easy to use, helpful and good template selection. Pricing was very good, too.

Reason I chose this business:

AI, pricing and reviews.

Date of experience: July 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Julie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user nurmasitan
Malaysia
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

Sangat bagus... Ia membantu saya untuk membuat resume dan sangat mudah..

Nice

Reason I chose this business:

Ia sangat membantu

Service

Date of experience: October 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Halo,

Terima kasih banyak telah memberi kami 5 bintang! Kami sangat senang mendengar bahwa Anda mendapatkan pengalaman yang positif dengan layanan pembuatan resume kami dan kami sangat senang bisa membantu Anda dalam mencari pekerjaan.

Sekali lagi, terima kasih atas kata-kata baik Anda dan telah memilih Resumecoach. Kami berharap yang terbaik untuk Anda dalam upaya karir Anda!

Hormat kami, Amy

Tim ResumeCoach.com

Thumbnail of user clintonm128
Michigan
1 review
0 helpful votes
  • Send Message
November 12th, 2023
Verified purchase

My engagement with ResumeCoach resulted in a meticulously crafted CV, reflecting the epitome of professional standards. Their precision and attention to detail are commendable.

Date of experience: November 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Clinton,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user yomnan
Qatar
1 review
0 helpful votes
  • Send Message
June 28th, 2024
Verified purchase

Nice and easy to make cv good experience i like the way they help

Date of experience: June 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Yomna,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user yarw
Thailand
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase
• Updated review

I finished already using it
It has been cutting from my card since last month also this month
Please do not cut my balance anymore

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: April 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yar,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Sara

ResumeCoach.com Team

Good and fast
March 24th, 2024
Verified purchase
• Previous review

Date of experience: March 14, 2024

Thumbnail of user justinn433
Maryland
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

This was a simple plug and play resume. It was so easy to use and helpful.

Date of experience: June 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Justin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user wandao91
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 1st, 2023
Verified purchase

This site is fantastic! The professional look and helpful guidance made it easy for me to create a standout resume. I highly recommend checking them out.

Date of experience: June 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Wanda,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user arturos76
North Carolina
1 review
0 helpful votes
  • Send Message
April 13th, 2023
Verified purchase

RecommendIf you're looking for an excellent resume-building experience, look no further than Resume Coach. Their site is sleek and top-notch in every way.

Date of experience: April 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Arturo,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user abbym278
Oklahoma
1 review
1 helpful vote
  • Send Message
March 19th, 2024
Verified purchase

When I searched for a free template, this website came up. Then I went to download my cv and it was charging me.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Abby,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Carol

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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