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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,676
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user alonm8
Israel
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

The auto import from linkedin wasnt so great.
The ai should look at the other content and not suggest "irrelevant" results
Ability to control the whitespace BETWEEN sections

Date of experience: March 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alon,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user catherinef850
Ohio
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

Easy to use and great templates. Was done very quickly for a professional resume

Date of experience: June 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Catherine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user markc4902
Georgia
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Excellent layout and resume style options. Great suggestions from Ai technology.

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Mark,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user kelseym290
California
1 review
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

In a short notice this website was a huge help. Very user friendly.

Date of experience: July 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelsey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user voh3
Viet Nam
1 review
0 helpful votes
  • Send Message
June 26th, 2024
Verified purchase

Great. I have created the best CV of all time and given my dream job.

Reason I chose this business:

Friend Recommendation

Date of experience: June 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user sanjayp84
New Jersey
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sanjay,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user bahriddins
New Jersey
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Best of the best, and I loved it, it was easy payment everything great thank you

Date of experience: July 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bahriddin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user kellyb2439
Louisiana
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Very easy to use and made one in no time! Templates were of great use!

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user genesisp29
Florida
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

This website helped me so much into building my resume with AI generator and grammer help to make my resume standout.

Date of experience: May 14, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Genesis,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user tonyaw225
Texas
3 reviews
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

I would like a little bit more of a variety on examples and AI generated suggestions

Reason I chose this business:

Because I needed a résumé and you were on Google

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Tonya,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user terrells63
California
1 review
0 helpful votes
  • Send Message
March 3rd, 2023
Verified purchase

The download process is quick and easy, making it a great resource for those who need a CV in a hurry. All in all, Resume Coach is an excellent platform for creating a strong, professional CV.

Date of experience: March 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Terrell!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user mohameds101
Sri Lanka
1 review
18 helpful votes
  • Send Message
November 20th, 2019

Hi,

I am totally disappointed of your service, I had only used your website to create a few resumes which was completed in a few hours and I had paid USD 0.95 for that on the 07.11.2019, which was acceptable.

BUT TODAY I HAVE BEEN AGAIN CHARGED USD 29.95, which is unacceptable and unfair, because I have never used your site after that day.

I had trusted your website and disclosed all my details, it's sad to see that your using my card in an unacceptable manner. I am a 20 year old college kid, for whom this USD 29.95 is a larger sum.

Date of experience: November 20, 2019

Thumbnail of user jodiannj
Canada
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

The platform is great, the process was helpful. Its not free as advertised

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jodiann,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lelie

ResumeCoach.com Team

Thumbnail of user panagiotisn6
Greece
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Absolutely fantastic! They helped me build a modern CV with a refreshed look and I gotta say I like it a lot!

Date of experience: April 27, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user abdelhamida11
Saudi Arabia
1 review
0 helpful votes
  • Send Message
July 27th, 2024
Verified purchase

Very good to use, it give you a chance to write what is all in your mind

Date of experience: July 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Abdelhamid,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user leonaa41
Florida
1 review
0 helpful votes
  • Send Message
May 12th, 2024
Verified purchase

The attention to detail in these templates is something else. And all for such a reasonable price! Really impressed!

Date of experience: May 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user christopherm3107
Germany
1 review
0 helpful votes
  • Send Message
November 18th, 2023
Verified purchase

I really liked the Process of creating my professional looking CV!

I'd only like to habe save-button inbetween. Even though nothing was lost I'd like to have the feeling that nothing can get lost.

Reason I chose this business:

I wanted an easier solution to LaTex and something more professional than word

Date of experience: November 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Zoe

ResumeCoach.com Team

Thumbnail of user mikaylap28
New Mexico
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

This was advertised as free then I was charged. This is ridiculous

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mikayla,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user codyo118
Wisconsin
1 review
0 helpful votes
  • Send Message
June 25th, 2024
Verified purchase

It was very very great, very very very great, very very great.

Great

Reason I chose this business:

It was perfect for me.

Service

Date of experience: June 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cody,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user woodrowl18
Michigan
1 review
0 helpful votes
  • Send Message
September 12th, 2022
Verified purchase

Quick process. Nice product. Recommended. Thank you Andrew. I used this site promese hahahaha because i needed my resume updated. Amazing templates and the process was very veryyyyy easy! I Love the results!. I will repeat!

Date of experience: September 12, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user darionm5
Virginia
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

Easy, intuitive, fast. Would highly recommend this program.

Date of experience: June 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Darion,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user dasithd
California
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

Great and very impressive feedback to build your resume. Will be using again.

Date of experience: June 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dasith,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user melissan1214
Wisconsin
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

Really enjoyed this product and the ease of drafting a resume

Service

Date of experience: June 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melissa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user christopherg1915
New York
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

You advertise as free then charge money. That's false advertising.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user shawnnam11
South Carolina
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

Thank You! Great service. Easy to work with and make adjustments as necessary.

Date of experience: July 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shawnna,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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