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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,431 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,676
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,431)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user shireens18
Florida
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

Thanks for your help Noah. Especially the AI additive... thanks again.

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Shireen,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user scottc2899
Nevada
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

The AI suggestions were top-notch and helped give my resume a much-needed boost in quality!

Date of experience: July 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Scott,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user armandos148
New York
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

The cover letter templates are like magic. They helped me craft the perfect introduction in no time.

Date of experience: March 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Armando,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user rogerd817
Suriname
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I found it to be very user friendly.
The options and link to ai is great.

Reason I chose this business:

First on my search engine list

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roger,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user sharonr2416
Kansas
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

I loved how you are able to upload your previous resume to spruce it up a bit. And the nice templates

Reason I chose this business:

First search on google

Date of experience: March 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sharon,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user earleanl1
Georgia
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

It was great and easy to use. I will recommend it to my friends.

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Earlean,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user angelaw2406
Texas
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

Great and easy to navigate. I was able to update my resume easily.

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angela,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user carlh347
Michigan
2 reviews
0 helpful votes
  • Send Message
August 5th, 2024
Verified purchase

Easy, fast, great job! None better. A wonderful amount of choices. 5 out of 5 stars.

Reason I chose this business:

Online search

Date of experience: July 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carl,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user malaciaa
Virginia
2 reviews
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

Very helpful, and easy to use. I appreciate the ability to choose the template an current language

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Malacia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user hwleri
Hungary
1 review
0 helpful votes
  • Send Message
May 17th, 2024
Verified purchase

I googled for FREE CV maker and You popped up as first. You payed a lot to can cheat. This was my first and last time to buy from yoy

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user harolde243
Ohio
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

Terrible, what more can I say. The format was awful the AI generation was not helpful. Terrible.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

"Hi Harold,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Sara

ResumeCoach.com Team

Thumbnail of user lelandl46
California
1 review
0 helpful votes
  • Send Message
February 20th, 2023
Verified purchase

I found ResumeCoach by chance, I was looking for information to create my first cv and I came to your blog, your advice and explanations were great so I decided to create my cv with them (in 7 minutes) and I'm delighted. The chat with the CS is wonderful, thanks Salo I will be back.

Date of experience: February 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user danielas209
Texas
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

Really good website it help a lot to get a new resume. I really recommend it!

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daniela,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user steves3991
Israel
1 review
0 helpful votes
  • Send Message
April 20th, 2024
Verified purchase

You guys should list the cost of the service upfront not once I have spent time updating my CV - and the link to your website said it was free!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Steve,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Carol

ResumeCoach.com Team

Thumbnail of user alisab160
North Carolina
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

It was misleading to think it was free. I want to make sure I can cancel when I choose.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Alisa!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user francisj135
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

I was able to complete my resume looking to find a great in my community so i can help others

Reason I chose this business:

NEEDED A RESUME

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Francis,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user marlenec438
Florida
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Great Job Noah! I love that the skills were all designed to meet the descriptions.

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Marlene,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jennys781
Florida
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

Great Assistance on helping me recreate my resume with professional words.

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jenny,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user frankc2210
Mississippi
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

The resume printed so small you cant read it not good at all!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Frank,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Lelie

ResumeCoach.com Team

Thumbnail of user edenc45
Arizona
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

This was super easy to do and helpful in a pinch! Highly recommend. I love that it structured it for you too!

Date of experience: February 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eden,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user nutp
Thailand
1 review
0 helpful votes
  • Send Message
February 9th, 2024
Verified purchase

Your resume is very useful, I hope it will be a boarding pass to my career path.
Thank you very much

Service

Date of experience: February 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nut,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user michaelm14416
California
1 review
0 helpful votes
  • Send Message
June 21st, 2024
Verified purchase

I hate Interviews. I Dread Resumes. I Couldn't Believe My Eyes When Witnessing What Resume Coach Was Performing In Front Of Me.

Reason I chose this business:

I didn't. It chose me 😭

Date of experience: June 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara
ResumeCoach.com Team

Thumbnail of user nan270
Washington
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

Needs to be in a searchable and editable format. It was not in a format that I could use

Reason I chose this business:

Looked like an easy tool

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Sara

ResumeCoach.com Team

Thumbnail of user amyc2868
New York
1 review
0 helpful votes
  • Send Message
June 23rd, 2024
Verified purchase

The ad stated that this resume builder was "free". Once you get to the end, you have to pay.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Amy!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user angelot80
Kuwait
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Its the best 👌 in all aspects and im qiaitng for all the details will be given i hope this finds it well

Date of experience: April 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angelo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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