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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,676
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,430)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user sowmyas20
India
1 review
0 helpful votes
  • Send Message
February 8th, 2024
Verified purchase

I am fully not satisfied by the way resume coach deducted my money copying my bank details was truly unfaithful.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Sowmya,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Carol

ResumeCoach.com Team

Thumbnail of user user9762
Japan
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

It I for Western Version, not Japanese version. It is very complicated for us to use this site.

Date of experience: July 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Elle
ResumeCoach Team

Thumbnail of user venetiak1
Greece
1 review
0 helpful votes
  • Send Message
January 20th, 2023
Verified purchase

A great option for a beautiful CV, gives opportunity to amateures to create a proffessional CV by pressing only few clicks. Also excellent price for this masterpiece

Date of experience: January 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Venetia!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user karenr3347
Texas
1 review
0 helpful votes
  • Send Message
January 30th, 2024
Verified purchase

This was such a great experience and guided me perfectly through the whole resume process!~. Just a HUGE Thank you!

Date of experience: January 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Karen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user taunyay3
New Jersey
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

Easy use. I loved the AI help and the addition of other sections

Date of experience: June 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Taunya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user carlosa976
Arizona
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

You stated the price was $2.95. A month later when you process the payment it's now $29.95. That's a scam!

Reason I chose this business:

I was an idiot for trusting you.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carlos,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Leyre

ResumeCoach.com Team

Thumbnail of user omar12122239
Finland
1 review
0 helpful votes
  • Send Message
February 26th, 2024

I got good service from here, I'm thankful for them make my CV and I edited it many times untill I got on the final one is amazing, thank you so much.

Products used:
Cv making with 0.95€ for 14 day's using

Service
Value
Quality

Date of experience: February 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Omar,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user jessicap2207
Oregon
1 review
0 helpful votes
  • Send Message
January 28th, 2024
Verified purchase
• Updated review

Good opportunity to make a new document I could not print it but I just needed help printing the letter

Reason I chose this business:

I made a cover letter

Date of experience: January 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jessica,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Carol

ResumeCoach.com Team

Help I need a new job
January 28th, 2024
Verified purchase
• Previous review

Date of experience: January 28, 2024

Thumbnail of user fernandow33
New York
1 review
0 helpful votes
  • Send Message
April 28th, 2024
Verified purchase

As a recent graduate, the template I picked made my academic achievements and projects the highlight of my resume.

Date of experience: April 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fernando,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user kristalj20
New York
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

I really had to pay for this, I am a broke college student and I dont have money for anything hence why I need a job

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kristal,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user sarac1213
GB
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

Good CV has never come cheap. It is a different story CV coach people

Date of experience: July 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sara,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user dorist356
Japan
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

This is very Nice Application.Very easy method.I recommend all my friends.Please try this app.

Date of experience: July 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Doris,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user demetriush45
Minnesota
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Had a great experience with this app. It was easily managed to get my reserve fixed in the right way.

Date of experience: April 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Demetrius,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user shmueld4
Israel
1 review
0 helpful votes
  • Send Message
August 3rd, 2024
Verified purchase

Over all good very explanatory, and helps to decide what to write

Date of experience: July 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shmuel,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Sara

ResumeCoach.com Team

Thumbnail of user claudiad314
Virginia
1 review
0 helpful votes
  • Send Message
January 13th, 2024
Verified purchase

I love this template! It's beautiful and classy. It was so easy to create a polished and professional resume. Highly recommended!

Date of experience: January 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Claudia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user puia1
Hong Kong
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Not needed for now!not needed for now!not needed for now!not needed for now!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: July 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

Looking at your review we cannot tell if you might have had issues with our platform (but by looking at your rating it appears that it didn't quite meet your expectations).

If you need our help with anything, you can contact our Customer Care Team via https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user anthonyd2510
Australia
1 review
0 helpful votes
  • Send Message
June 22nd, 2024
Verified purchase

I thought I paid for a one off. Turns out I have a Subscription!

Reason I chose this business:

Never again

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anthony,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Kiara

ResumeCoach.com Team

Thumbnail of user lizetha13
New Mexico
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

I was having a hard time elaborating my experience and the AI feature helped so much!

Date of experience: July 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lizeth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user lisas6134
Michigan
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Leery to sign in for recurring payments. Otherwise GREAT! Thanks.

Date of experience: July 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lisa,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Elle

ResumeCoach Team

Thumbnail of user marissam314
California
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

It was great help...i would recommend to family and friends

Reason I chose this business:

For a great outcome

Date of experience: July 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marissa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user chassitym3
Virginia
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Thanks for you help! The process was easy and efficient. Will recommend to others.

Date of experience: July 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chassity,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user charelh1
South Africa
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Overall great site and good templates to work with, easy structure

Date of experience: July 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Charel,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user ellixs
Florida
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Not free not free not free not free not free not free not free not free not free not free

Date of experience: July 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Kiara

ResumeCoach Team

Thumbnail of user markl3517
Germany
1 review
0 helpful votes
  • Send Message
February 16th, 2024
Verified purchase

Better tell your customers that it is not free, before they had make a resume. At all it is very nice and easy to understand service

Date of experience: February 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mark,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user azram8
BA
1 review
0 helpful votes
  • Send Message
March 23rd, 2024
Verified purchase

Picked up on some things it shouldnt have like skills, etc where it was education or something similar

No ability to intertwine the sections

Reason I chose this business:

Simple easy cool

Date of experience: March 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Azra,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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