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ResumeCoach

How would you rate ResumeCoach?
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Texas
1 review
0 helpful votes
Follow Lesley V.
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Pretty good overall. Although, I wasn't expecting to have to pay for this service. Very deceiving.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hi Lesley!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Tina

ResumeCoach.com Team

Louisiana
1 review
0 helpful votes
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Crashed
September 1, 2024

I was filling my resume out & the site crashed & I had to restart & completely redo it.

Date of experience: August 22, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Renate,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Kiara

ResumeCoach.com Team

California
1 review
0 helpful votes
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Awesome with the suggestions on how to better the resume. Awesome templates. Just awesome everything.

Date of experience: July 23, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

New York
1 review
0 helpful votes
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Super helpful
August 19, 2024

This business was super helpful in helping me figure out how to fill out a resume for college.

Date of experience: August 9, 2024
Customer Care Team R. ResumeCoach Rep
11 months ago

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Florida
1 review
0 helpful votes
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Very good experience
February 24, 2023

Using this website is such a smooth experience! Everything is super user friendly so definitely give it a try if you need to update your resume! Thanks Lucy for your assistance!

Date of experience: February 24, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Miranda!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Lucy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

GB
1 review
1 helpful vote
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Nice but..
April 15, 2023
Updated review

The experience was overall nice but they could work more on the documents to be able to convert them in Word as well not just pdf. Also they don't provide you the option to have 2 pages instead of 1.

Date of experience: March 16, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Andrea,

We inform you that the CV generated by our platform is designed to be shared online easily and safely.

However, our team is working on a solution to the need to have your CV in a multi-page format.

Thank you for this valuable feedback.

All the best,

-ResumeCoach


Easy using
March 16, 2023
Previous review

Easy using

Date of experience: March 16, 2023
District of Columbia
1 review
0 helpful votes
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Useful templates and nice!
June 1, 2022

Very quickly in less than 15 minutes i did my resume. The final result is very professional. I want to highlight the customer service team by chat. Andrew was amazing, thanks.

Date of experience: June 1, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Galo!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

California
1 review
0 helpful votes
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Extremely useful.
July 7, 2024

Easy to use, wry helpful.

A bit annoyed with myself for forgetting to end the subscription before getting charged $30…

Date of experience: June 27, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Kay,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Elle

ResumeCoach.com Team

Austria
1 review
0 helpful votes
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I'm a little upset
February 23, 2024

I'm a little upset because you wrote in site that is free and after I clicked download you forced me to pay a small amount. :( This is not quite correct.

Date of experience: February 23, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Cristina,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lola

ResumeCoach Team

Washington
1 review
0 helpful votes
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Paid for it
August 27, 2024

Paid for it but can't go back and update info without having to pay for it again what a rip off

Date of experience: August 17, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hey Kenneth!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Tina

ResumeCoach.com Team

Illinois
1 review
0 helpful votes
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You could have been more up front that the service isn't actually free

Date of experience: August 22, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Jennifer,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Kiara

ResumeCoach Team

South Africa
1 review
0 helpful votes
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Easy to use
September 1, 2024

It was amazing, didn't expect such easy way of revamping my cv into AI compatible structure

Date of experience: August 22, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Andile,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Luxembourg
1 review
0 helpful votes
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Great experience
January 30, 2023

Great, intuitive services, nice CV templates very quick & easy to fill in - great format. Company's T&C and subscription methods are super clear and transparent.

Date of experience: January 30, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Ohio
1 review
0 helpful votes
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Fantastic
October 29, 2023

The resume templates on this platform are fantastic. They helped me craft a visually appealing resume that caught the eye of potential employers. Highly recommended!

Date of experience: October 29, 2023
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Kerry,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anitta

ResumeCoach.com Team

California
1 review
0 helpful votes
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Customer service was incredible
December 8, 2022

Customer service was incredible. Very professional answered all my questions and took care of the reason for my call in a prompt and courteous manner.

Date of experience: December 8, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Leo,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

California
1 review
0 helpful votes
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Ideal to be more efficient!
November 29, 2022

With this website, the resume templates, examples and customer service assistance make it extraordinarily easy to produce a credible and professional resume in less time.

Date of experience: November 29, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Nicolas!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Maryland
1 review
0 helpful votes
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Great Job!
August 30, 2024

Great Job! I love my resume I will be using this service again.

Date of experience: August 20, 2024
Customer Care Team R. ResumeCoach Rep
10 months ago

Hello Shawna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Spain
1 review
0 helpful votes
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I paid the 14 day proof
January 16, 2023

I paid the 14 day proof. I canceled it immediatly so i dont forget before this period of time passes, but of course i thought it would work during those 14 days, but it didnt. So i had to pay again for it. Of course, the price is not much, but is the fact that if you cancel, it should last until the period time ends.

Date of experience: December 17, 2022
Customer Care Team R. ResumeCoach Rep
over a year old

Hi Bruno,

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

Lithuania
1 review
0 helpful votes
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You just got to keep your head up high and belief in yourself because no matter what you do in life, you have to be happy in yourself first before any other thing

Date of experience: May 19, 2024
Customer Care Team R. ResumeCoach Rep
over a year old

Hello Romaric,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

California
1 review
0 helpful votes
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Very easy and effective
July 11, 2024

Very easy and effective. I would recommend this to anyone looking to create a resume or cover letter

Date of experience: July 1, 2024
Customer Care Team R. ResumeCoach Rep
12 months ago

Hello Cara,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Overview

The company has built a strong reputation for providing a user-friendly platform that simplifies the resume creation process, with many customers praising the intuitive interface and customizable templates. The AI-driven suggestions and customer support, particularly from team members like Lucy, have been highlighted as significant strengths, enhancing overall satisfaction. However, some customers expressed concerns regarding the subscription model, with a desire for clearer communication about payment requirements. Additionally, while the service is generally well-received, suggestions for more advanced customization options indicate room for improvement in meeting diverse user needs.

This summary is generated by AI, based on text from customer reviews

service
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