ResumeCoach

Overview

ResumeCoach has a rating of 4.4 stars from 11,107 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience and cover letter. ResumeCoach ranks 4th among Resume sites.

service
353
value
63
quality
67
This company responds to reviews on average within 3 days
How would you rate ResumeCoach?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Dustin A.
Unfollow Dustin A.
Send Message
Share Review
Report Review

Still being charged
October 4, 2024

I made my resume and I am still being charged 35 dollars every month. Do people really need a subscription to make a resume. Why am I still being charged?

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 24, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Dustin,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Amy

ResumeCoach.com Team

Wisconsin
1 review
0 helpful votes
Follow Cassie H.
Unfollow Cassie H.
Send Message
Share Review
Report Review

Easy to use!
November 10, 2024

Easy to use! Fast! Simple! Love all the different templates to choose from. LOVE it!

Date of experience: October 31, 2024
Customer Care Team R. ResumeCoach Rep
5 months ago

Hello Cassie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

South Africa
1 review
0 helpful votes
Follow Albert M.
Unfollow Albert M.
Send Message
Share Review
Report Review

Great work!
October 12, 2024

Great work! I was able to complete this task in little to no time and can finally submit my resume for aa position.

Date of experience: October 2, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Albert,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Meg

ResumeCoach.com Team

Utah
1 review
0 helpful votes
Follow Noanoa W.
Unfollow Noanoa W.
Send Message
Share Review
Report Review

It was awesome!
November 10, 2024

It was awesome! I loved how easy it was to navigate...

Date of experience: October 31, 2024
Customer Care Team R. ResumeCoach Rep
5 months ago

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Saudi Arabia
1 review
0 helpful votes
Follow Mohamed R.
Unfollow Mohamed R.
Send Message
Share Review
Report Review

Very good keep ituo good work need to give...
November 10, 2024

Very good keep ituo good work need to give free for 14 days after you

Date of experience: October 31, 2024
Customer Care Team R. ResumeCoach Rep
5 months ago

Hello Mohamed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Michigan
1 review
0 helpful votes
Follow Jordan D.
Unfollow Jordan D.
Send Message
Share Review
Report Review

Good templates, Poor service
September 7, 2024

I requested a resume review and all I get are emails confirming that I completed the resume. Responded to the email confirmation that I have completed my resume. Two days later, another email is sent to confirm the same thing. 72 hours has passed and a review has not been submitted to me.

The templates look good. The AI recommendations for resume were fair. Cover letter templates were very generic and required a significant amount of manual editing.

Value overall for the tools is fair but the service leaves much to be desired. I waited 48 hours for the review and then had to start sending it out anyways so I am not missing out on opportunities. I am contacting support to see why they have not processed the request.

ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 28, 2024
Customer Care Team R. ResumeCoach Rep
7 months ago

Hi Jordan,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Tina

ResumeCoach.com Team

New York
1 review
0 helpful votes
Follow Jeff M.
Unfollow Jeff M.
Send Message
Share Review
Report Review

Very easy!
November 10, 2024

Very easy! I haven't written a resume in 40 years as I've been self employed.

Date of experience: October 31, 2024
Customer Care Team R. ResumeCoach Rep
5 months ago

Hello Jeff,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

Rwanda
1 review
0 helpful votes
Follow Sylvere U.
Unfollow Sylvere U.
Send Message
Share Review
Report Review

Good service,thank you for helping us, we appreciate your assistance

Date of experience: October 31, 2024
Customer Care Team R. ResumeCoach Rep
5 months ago

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Colorado
1 review
0 helpful votes
Follow Enrique M.
Unfollow Enrique M.
Send Message
Share Review
Report Review

Great service
November 10, 2024

Great service. Very user friendly and amazing outcome all around.

Date of experience: October 31, 2024
Customer Care Team R. ResumeCoach Rep
5 months ago

Hello Enrique,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

California
1 review
0 helpful votes
Follow Ethan H.
Unfollow Ethan H.
Send Message
Share Review
Report Review

It made the process of putting my resume together easy. The kind of thing you want to put off but with the AI help it was a very positive and encouraging process.

Date of experience: September 21, 2024
Customer Care Team R. ResumeCoach Rep
6 months ago

Hello Ethan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team