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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,678
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,430)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user kaminim5
California
1 review
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

I like the way I am getting suggestions but I don't like that I don't know the number of pages in my resume. Can you start printing the page number?

Reason I chose this business:

Stumbled on it on the web

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Kamini!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user jof253
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

Transitioning from military to civilian work was challenging. The template I chose helped me translate my military experience into civilian terms.

Date of experience: April 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jo,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user hugho42
Spain
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

A real pleasure to use this site - the AI suggestions are brilliant!

Date of experience: June 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hugh,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user nataliiaf3
Poland
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Great templates, intuitive usage and AI option. Possibility to ask a question if needed

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nataliia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jeniferd70
Texas
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Great help did my resume in no time without struggling. Would totally encourage you to try it

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jenifer,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user brianag92
Maryland
1 review
0 helpful votes
  • Send Message
June 19th, 2024
Verified purchase

This website sucks. Its not allowing to download my resume as a pdf

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Briana,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user yilkaw
Wisconsin
1 review
0 helpful votes
  • Send Message
June 2nd, 2021

We had only tried and after trial I had stopped my membership. But they did not stop and they draw money from my account although I had contacted them several times during last 6 months. TOTALLY FRAUD OR FAKE SITE.

Date of experience: June 2, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Yilka

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team (by phone or email) to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

Thumbnail of user deanp396
Michigan
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Great service, efficient & quick- would highly recommend- very useful!

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dean,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jesusg473
New York
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

The template helped me focus on my strengths, allowing me to highlight my best qualities prominently.

Date of experience: April 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Jesus,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user trevorc279
Illinois
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

I wanted my creative side to shine, and the template I used had just the right flair without going overboard.

Date of experience: April 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Trevor,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user marah22
Germany
1 review
0 helpful votes
  • Send Message
May 10th, 2021

When I wanted to check out from Resume Coach, I never read at checkout that I need to cancel my subscription after 14 days of the free trial. I never received any emails where they may be stating anything that they will be automatically charing me 30 EUR after the trial period is over, as they may have landed in the spam folder in my email. The spam folder automatically deletes any emails which have landed there 30 days ago so I never received anything.

Normally, companies would send a reminder email of the trial period ending. However, the company just lives off snatching people's money with their subscription.

I chatted with a customer service rep through the chat function and he was incredibly triggered by my calling the company a scam. He called this abusive language and he will have to block me from their website if this persists. HAVE THEY EVER HEARD OF CUSTOMER SERVICE? I don't think so.

Please steer clear of Resume Coach guys and save your money:-)

Tip for consumers:
Please just either steer clear of this website or make sure to cancel the subscription right after you download your first CV!!!!!

Products used:
Online CV templates

Service
Value
Quality

Date of experience: May 10, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Mara

Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

Thumbnail of user quinting16
New Jersey
1 review
0 helpful votes
  • Send Message
June 6th, 2024
Verified purchase

So happy for this amazing service. Great user interface! I would use it again and again.

Date of experience: May 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Quintin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user guadalupeg161
Texas
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

Template is nice, but please update the format. The page breaks for printing is every weird and off.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Guadalupe,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user ashleyw1592
South Africa
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

The process to complete my CV was quick and easy and understandable.

Reason I chose this business:

Because I need to send my CV to various companies for possible employment. Doing it once off is the easiest.

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ashley,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user schalkc
South Africa
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Simplistic and easy for anyone to use and it does make finding jobs easier with the cv

Date of experience: May 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Schalk,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user harindram
Sri Lanka
1 review
2 helpful votes
  • Send Message
February 26th, 2021

I subscribe 0.95$ service for 14 days. After that period they took 29.95$ from my card without any notice. Total crap. I had to block my card. Never ever use this site..

Service
Value
Quality

Date of experience: February 26, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello

Thank you for using Resume Coach to create your customized resume and, above all, for sending us your feedback; it helps us to grow and we take note of all the details.

We hope to improve your experience the next time you use our tool, so we would like you to contact our customer service team: https://www.resumecoach.com/contact/

We want to know more details about the inconveniences you encountered while using our platform and solve them as soon as possible.

Best regards,

-ResumeCoach

Thumbnail of user misheelo
Mongolia
1 review
0 helpful votes
  • Send Message
December 19th, 2022
Verified purchase

I build my resume and i really liked it, but subscription automatically charge every 2 week. It startled me little bit. But customer care was so good that problem solved pretty quick.

Date of experience: December 19, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Misheel!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user zachab
Virginia
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase

Love the formats and templates. They have options to assist you complete your cv and the chat team answer very fast (cindy was my agent). These features made creating my resume easy.

Date of experience: July 22, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Zacha!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user annikah26
California
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

It didn't take me very long to complete. It was very easy to use as well.

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Annika,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user sadiks2
Georgia
1 review
0 helpful votes
  • Send Message
August 1st, 2024
Verified purchase

Good experience was easy and smooth and fast the AI feature was great

Date of experience: July 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user erikl301
Ohio
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

I loved the pre-made templates, they made it very easy to add any relevant information to the resume. The suggestions were very helpful as well.

Reason I chose this business:

Great Reputation

Date of experience: April 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Erik,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user rolandg121
California
1 review
0 helpful votes
  • Send Message
April 26th, 2023
Verified purchase

This is the best resume builder I've ever used! It's easy to navigate and has a great selection of templates and design options to choose from.

Date of experience: April 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roland,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user everc10
Massachusetts
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

Super clean and easy to follow and beautiful templates with a promise offer of $2.95 to try out and cancel anytime thats cool.

Date of experience: April 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user kaitlinm99
North Carolina
2 reviews
0 helpful votes
  • Send Message
January 26th, 2024
Verified purchase

I was afraid at first that I was going to have to go through a robust resume builder but the Generate AI function made the process so easy and the cost is so efficient for the product.

Reason I chose this business:

I was in need of an AI resume builder, ResumeCoach had the best trustpilot reviews.

Date of experience: January 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kaitlin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user xavierr109
Illinois
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Good job Noah im proud of you i hope you are happy where you are and have a great life

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Xavier,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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