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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,682
Neutral
254
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,429)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user zachab
Virginia
1 review
0 helpful votes
  • Send Message
July 22nd, 2022
Verified purchase

Love the formats and templates. They have options to assist you complete your cv and the chat team answer very fast (cindy was my agent). These features made creating my resume easy.

Date of experience: July 22, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Zacha!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user annikah26
California
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

It didn't take me very long to complete. It was very easy to use as well.

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Annika,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user erikl301
Ohio
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

I loved the pre-made templates, they made it very easy to add any relevant information to the resume. The suggestions were very helpful as well.

Reason I chose this business:

Great Reputation

Date of experience: April 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Erik,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user rolandg121
California
1 review
0 helpful votes
  • Send Message
April 26th, 2023
Verified purchase

This is the best resume builder I've ever used! It's easy to navigate and has a great selection of templates and design options to choose from.

Date of experience: April 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roland,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user everc10
Massachusetts
1 review
0 helpful votes
  • Send Message
April 18th, 2024
Verified purchase

Super clean and easy to follow and beautiful templates with a promise offer of $2.95 to try out and cancel anytime thats cool.

Date of experience: April 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user kaitlinm99
North Carolina
2 reviews
0 helpful votes
  • Send Message
January 26th, 2024
Verified purchase

I was afraid at first that I was going to have to go through a robust resume builder but the Generate AI function made the process so easy and the cost is so efficient for the product.

Reason I chose this business:

I was in need of an AI resume builder, ResumeCoach had the best trustpilot reviews.

Date of experience: January 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kaitlin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user xavierr109
Illinois
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Good job Noah im proud of you i hope you are happy where you are and have a great life

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Xavier,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user larrys1964
Georgia
1 review
0 helpful votes
  • Send Message
July 8th, 2023
Verified purchase

You let us get all the way to the end and ask for payment i guess i should have expected that. Even at $2.45 tha'ts annoying.

Date of experience: June 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Larry,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user tomasf48
Georgia
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

Found a template that made my resume look sleek and professional. The clean layout really made my skills stand out

Date of experience: April 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tomas,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user marcg462
California
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

I cannot access my resume from my files. I cannot even find it. How do I do so?.

The office was closed when they are listed as being open.

Reason I chose this business:

It seemed simple to use.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marc,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Lelie

ResumeCoach.com Team

Thumbnail of user joelenas1
Texas
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Copy and paste most of it. Very easy and I had no problem with using it

no reply through chat

Service

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joelena,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link: https://www.resumecoach.com/contact/

Warm regards, Lelie

ResumeCoach Team

Thumbnail of user kseniiap3
Germany
1 review
0 helpful votes
  • Send Message
December 21st, 2023
Verified purchase

Everything is very convenient and easy to understand, I love it, I will definitely use the product again

Date of experience: December 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kseniia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Erin

ResumeCoach.com Team

Thumbnail of user jamesd5566
Philippines
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Stress-free experience converting my previous resume to a more pleasing layout

Reason I chose this business:

Came up on a Google search

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello James,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user andyg465
Alabama
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Easy to use and navigate. Finished my resume in under 30 minutes

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user michaelj3952
Kentucky
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

Easy and wonderful will be using this form again. Very pleased with the service

Reason I chose this business:

Step by step instructions, the coaching was on point. Will most definitely be able to do this again.

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michael,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user marck244
Massachusetts
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

I was under the impression based on the opening page this was a free service. The overall program is great though.

Date of experience: April 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marc,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user josepho1041
Colorado
1 review
0 helpful votes
  • Send Message
June 18th, 2024
Verified purchase

It was great using this platform. The best so far I have ever seen

Date of experience: June 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joseph,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user sittib
Malaysia
1 review
0 helpful votes
  • Send Message
June 17th, 2024
Verified purchase

Easy method and simple to understand for every level career

Date of experience: June 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sitti,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user elenan111
Belgium
1 review
0 helpful votes
  • Send Message
April 10th, 2024
Verified purchase

I just needed a resume quick and I haven't made one in so long so this was the perfect solution for me. It saved me a lot of time

Reason I chose this business:

My friend advised it me as a good solution

Date of experience: March 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elena,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user melissag2263
Australia
1 review
0 helpful votes
  • Send Message
January 28th, 2024
Verified purchase

Goodmorning my friend i love your tweets so very kind thank youuu so very kind of me i hope your morning was a great day too i love your content so very kind and sweet thank youuu for the

Date of experience: January 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melissa,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user halimac4
Michigan
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

It was quick and easy to construct my resume and CV without issue.

Reason I chose this business:

Needed to freshen up my resume and CV.

Date of experience: June 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Halima,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user timothyz155
California
1 review
0 helpful votes
  • Send Message
January 11th, 2023
Verified purchase

I was looking to update my resume since the one I had was looking a bit rusty haha this website has so many templates I couln't decide which one to use! I loved it, thank youuuu!

Date of experience: January 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Timothy,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user jessied163
Virginia
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

It was quick and easy. The cost was worth getting a better presentable resume.

Reason I chose this business:

I was looking for a different resume experience and this got me exactly what I needed. I feel so much better about my resume now than I did before and appreciate the services of resume coach.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jessie,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user seans1464
Ohio
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

IT SAID FREE AND THEN AFTER I WORK ON IT FOR 2 HOURS YOU CHARGE ME TO GET IT? BAIT AND SWITCH DONT FALSE ADVERTISE ON GOOGLE.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sean,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user sarahm4004
Missouri
1 review
0 helpful votes
  • Send Message
June 16th, 2024
Verified purchase

The process was helpful until it came time to save it. Thanks!

Reason I chose this business:

It looked like a helpful website.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

Looking at your review we cannot tell if you might have had issues with our platform (but by looking at your rating it appears that it didn't quite meet your expectations).

If you need our help with anything, you can contact our Customer Care Team via https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Anne

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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