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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    333

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.7%
Positive
4,684
Neutral
255
Negative
529
View ratings trends
16
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How would you rate ResumeCoach?

Reviews (10,424)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user summern28
Washington
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

It was very useful and helpful. Will definitely use again if needed.

Reason I chose this business:

Because I needed help.

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Summer,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user coreyp271
Texas
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Fantastic! I truly enjoyed building my man's resume on this site.

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Corey,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user stephenk1701
Washington
1 review
0 helpful votes
  • Send Message
June 7th, 2024
Verified purchase

Great easy to use! I could not how fast this was. Would recommend to friends.

Date of experience: May 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stephen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user andrewl2241
California
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

Very professional looking and easy to use in creating the perfect resume.

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrew,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user huongp12
Viet Nam
1 review
0 helpful votes
  • Send Message
June 15th, 2024
Verified purchase

Easy to use, many template and prompt feedback from customer service

Service

Date of experience: June 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Huong,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user chrissyv21
Florida
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I went through making everything the way I needed, but I did not catch anywhere beforehand that this was a paid subscription until I got to the end.

Date of experience: April 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Chrissy!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user elizabethr2673
Viet Nam
1 review
0 helpful votes
  • Send Message
December 25th, 2023
Verified purchase

Very fast and easy to upload the resume. It seems that I will not feel sorry for my decision to apply in your company

Reason I chose this business:

Just browsing and decided to try the website

Date of experience: December 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elizabeth,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Julia

ResumeCoach Team

Thumbnail of user terim331
New York
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Simple step by step with AI generated prompts. Fill in the blanks. Mostly generated by your old resume uploaded

Reason I chose this business:

Chat gpt recs

Date of experience: April 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Teri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user libbye16
Israel
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

It is a good platform to write your CV, it is quick and easy. I recommend it!

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Libby,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user jamesg5009
New York
1 review
0 helpful votes
  • Send Message
January 4th, 2024
Verified purchase

Thought it was free. Had to spend 2.49, feel like I was cheated into purchasing a "free" product. Hope this isn't a recurring bill.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey James!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user adjowab
Oregon
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Definitely worth it! I was able to polish and editing my resume and managed to improve it!

Reason I chose this business:

To improve my resume.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Adjowa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user basleala
California
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I would like to move around the sections. In the output of the resume.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Basleal,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user devenm17
Texas
1 review
0 helpful votes
  • Send Message
April 16th, 2024
Verified purchase
• Updated review

Easy to use but it created one long page (instead of two pages) that isn't practical for printing out.

Reason I chose this business:

Found it on Google

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deven,

We appreciate you sharing your experience.

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

You can always contact us through: https://www.resumecoach.com/contact/

Once again, thank you for bringing this to our attention, we're always looking for ways to improve our service.

We hope you decide to choose us again in the future.

Sincerely, Carol

ResumeCoach.com Team

Easy to use
April 12th, 2024
Verified purchase
• Previous review

Date of experience: April 2, 2024

Thumbnail of user tobiasr31
Portugal
1 review
0 helpful votes
  • Send Message
December 6th, 2023
Verified purchase

First you let me create the CV for an hour, after that you tell me I have to buy. What a piece of garbage!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tobias,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user sunnie2
California
1 review
0 helpful votes
  • Send Message
April 17th, 2024
Verified purchase

Many temples to choose from, easily search different job functions. Before paying a low trial price, you run out of AI guided options so pay first.

Reason I chose this business:

Writing is not my strong suit.

Date of experience: April 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Sunni,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user gafalh
Luxembourg
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Everything was simple to complete, as the system was easy to navigate.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gafal,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user bethanyt105
Florida
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Great and easy to use and really fast————————————————————-

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bethany,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user carena26
Florida
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

It shows in a very easy way how to create your resume in addition to the IA suggestions, an incredible way to show your skills and talents.

Date of experience: April 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Caren,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user tzet1
Germany
1 review
0 helpful votes
  • Send Message
July 30th, 2023
Verified purchase

Nice template options to choose from, although i would like a bit more text style customisation options

Reason I chose this business:

Looks easy to use from a quick google search!

Date of experience: July 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user nataliap125
Germany
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

Creating a resume is super easy and user-friendly! But it would be very nice to be informed about a required payment beforehand!

Date of experience: February 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Natalia,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user gopichandk2
Oman
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Nothing to describe, to be frank i am searching in google and i found resume coach

Reason I chose this business:

No specific reason

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user hadic4
Utah
1 review
0 helpful votes
  • Send Message
September 17th, 2023
Verified purchase

It was helpful and good. I recommend everyone to use this website for future resumes and experience.

Reason I chose this business:

Because it seemed a site for resume.

Date of experience: September 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hadi,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user antoniok109
Florida
1 review
0 helpful votes
  • Send Message
June 14th, 2023
Verified purchase

Easy to work with, nicely designed and very professional template. I would definitely recommend it to others

Date of experience: June 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Antonio,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user jasminel257
California
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

Thank you Noah for your expertise and time to help me further my career and get a new job! Thank you so much!

Date of experience: March 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Jasmine,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user hovhannesa1
Armenia
1 review
0 helpful votes
  • Send Message
June 16th, 2022
Verified purchase

I forgot to unsubscribe my premium membership and charged or $30.
Support answered very fast, and solve the problem within 2-3 minutes
One of the best experiences with support that I have ever had.

Date of experience: June 16, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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