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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,683
Neutral
255
Negative
530
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,414)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user pedroalcariog
Texas
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Good service great price meeting 50 characters so count down

Reason I chose this business:

Needed to.bulkd a resume quick

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pedro,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user pavanim5
Oregon
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The templates were well-designed and easy to customize. Great experience

Reason I chose this business:

First hit on my google search for AI resume maker

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pavani,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user alexandram512
North Carolina
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Made a time consuming process super simple, and the templates were really great!

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alexandra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user timf857
Nebraska
1 review
0 helpful votes
  • Send Message
June 14th, 2024
Verified purchase

There is no Personal qualities field option. Feel its false advertising on the "free Resume" offer

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Tim

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Natti

ResumeCoach.com Team

Thumbnail of user cynthiaf1500
Missouri
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Some decent templates to choose from but didn't know about the cost up front - thought free

Reason I chose this business:

It popped up on a google search

Date of experience: June 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Cynthia!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user konjiec
Mozambique
1 review
0 helpful votes
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June 8th, 2024
Verified purchase

Easy to use and fast. NOT a so complicated version! Anyone can use it..

Date of experience: May 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Konjie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user lashondrab7
Georgia
1 review
0 helpful votes
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June 9th, 2024
Verified purchase

You Rock! I hope this is what I need to land the perfect job!

Date of experience: May 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello LaShondra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user constancel134
Portugal
2 reviews
0 helpful votes
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January 21st, 2024
Verified purchase

Needed a cover letter fast and this service came through. It's pretty straightforward and the templates aren't half bad

Date of experience: January 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Constance,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user lawrencev189
New Jersey
1 review
0 helpful votes
  • Send Message
October 16th, 2023
Verified purchase

After using Resume Coach, I saw a huge uptick in interview invites. My resume really does stand out now. Plus, their cover letter advice was spot on.

Date of experience: October 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lawrence,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user eleanorp117
Texas
1 review
0 helpful votes
  • Send Message
October 20th, 2023
Verified purchase

After using Resume Coach, I started receiving calls for interviews at a rate I hadn't experienced before. Truly boosted my chances in the job market!

Date of experience: October 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eleanor,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user rebbaw
California
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

I dont like how i had to pay for nit after you told me it was free

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rebba,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lizzie.

ResumeCoach Team

Thumbnail of user kristiet40
California
1 review
0 helpful votes
  • Send Message
November 28th, 2023
Verified purchase

Customer service is helpful AF! Answered all my questions and gave tips I didn't know I needed. Resume = leveled up!

Date of experience: November 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Kristie,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user gihanw
Sri Lanka
1 review
0 helpful votes
  • Send Message
June 29th, 2022
Verified purchase

ResumeCoach is a very useful web-based application with many valuable tools which helps to create an attractive resume. Also highly appreciate the service of chat agent who gives very kindly support.

Date of experience: June 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gihan,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user jeanb1010
California
1 review
0 helpful votes
  • Send Message
July 1st, 2022
Verified purchase

I have to say that I'm very satisfied with my cv, was for an affordable price and didn't waste so much time building it. That woman Cindy from Costumer Service helped me kindly.

Date of experience: July 1, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Jean!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user jakeb388
New York
1 review
0 helpful votes
  • Send Message
May 22nd, 2023
Verified purchase

Resumecoach is like having a personal resume coach at your fingertips. It's easy to use and has been a game-changer in my job search.

Date of experience: May 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jake,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user adrienneh148
California
1 review
0 helpful votes
  • Send Message
January 5th, 2023
Verified purchase

I wanted to be original and lets say to stand out...I definitely got it! This is the WEBSITE thank you! My friends are cominnnnnng!

Date of experience: January 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Adrienne!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user teakk
New Zealand
1 review
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

Chang in career, an instant resume needed, input of information and wala complete and sent off as a closing date was due.

Reason I chose this business:

It was an advertisement on trade me

Date of experience: November 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Teak,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user kristinah120
Spain
1 review
2 helpful votes
  • Send Message
August 25th, 2020

I find Resume Coach to be the best tool for online resumes and cover letters making. In fact, I don't review things very often, acctually almost never. But this site is absolutely amazing.

Date of experience: August 25, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kristina!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

Thumbnail of user lemont7
California
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Update my cv everytime but thank god this platform exist! I almost didn't have to do anything haha, it has the important info pre-saved... thank you cindy... great service

Date of experience: June 9, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lemon!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user joannao61
New York
1 review
0 helpful votes
  • Send Message
March 14th, 2023
Verified purchase

CSresume coach was also very helpful in providing me with tips and advice to make sure my resume was the best it could be

Date of experience: March 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Joanna!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nerea, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user angelosc3
Germany
1 review
0 helpful votes
  • Send Message
September 30th, 2023
Verified purchase

Template contains all important areas which are important for employment. I hope that my future company is impressed by this professional resumee

Reason I chose this business:

Was proposed in Google search

Date of experience: September 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angelos,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user olivial391
Macao
1 review
0 helpful votes
  • Send Message
January 19th, 2023
Verified purchase

It's very convenient and easy to use! The price is acceptable. There aren't lots of styles can choose but I love the design.

Date of experience: January 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Olivia!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user jeans1206
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 7th, 2023
Verified purchase

ResumeCoach is a must-use tool for anyone looking to take their job search to the next level. I can't recommend this site enough!

Date of experience: May 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jean,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user brittanyf473
North Carolina
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

Very helpful also very detailed oriented. Extremely easy site to use what highly recommend for your résumé needs.

Great

Reason I chose this business:

I was recommended by a friend who suggested a professional will put together résumé and cover letter

Service

Date of experience: February 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brittany,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user andrewc2367
Netherlands
2 reviews
1 helpful vote
  • Send Message
August 30th, 2023
Verified purchase

No transparency regarding costs. It's obvious some will come, but there's no warning beforehand which does demote a certain level of unseriousness

Date of experience: July 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrew,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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