• Bookmark

    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

Write a Review

Overview

ResumeCoach has a rating of 4.5 stars from 10,375 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.8%
Positive
4,713
Neutral
258
Negative
525
View ratings trends
16
See all photos
How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,375)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (170) bank account (16)
Thumbnail of user jennifers8579
Minnesota
1 review
0 helpful votes
  • Send Message
December 20th, 2024
Verified purchase

I really enjoyed the process. I was able to update and complete my resume.

Reason I chose this business:

Best option for completing my resume.

Date of experience: December 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jennifer,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user kendral196
Kentucky
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase

Super easy to use and looks beautiful! Glad it is finished! Check!

Date of experience: December 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kendra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user trinissam1
Louisiana
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase

Awesome, this website is very professional. Love it, will use again

Date of experience: December 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Trinissa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user annabellem68
Indiana
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase

Cool app, but free as advertised though so that was annoying.

Date of experience: December 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Annabelle,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Sara

ResumeCoach.com Team

Thumbnail of user teresam3323
North Carolina
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase

AI kept freezing and using the same terms repeatedly it was helpful though

Date of experience: December 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Teresa,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user christinah2472
California
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

Said it would be free but charged for it after. Wont use again

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christina,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user augustinat4
Texas
1 review
0 helpful votes
  • Send Message
December 16th, 2024
Verified purchase

Really easy and fast way to build a resume under a short period of time

Date of experience: December 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Augustina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user maleka38
Saudi Arabia
1 review
0 helpful votes
  • Send Message
November 27th, 2024
Verified purchase

The quality of the resume wasn't that good and I am not really happy from the result and also the organization of the resume just rupiah

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Malek,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Natti

ResumeCoach.com Team

Thumbnail of user minasn
Greece
1 review
0 helpful votes
  • Send Message
December 24th, 2024
Verified purchase

Sufficient tools provided. Easy to use and fast download. Few but essential options

Date of experience: December 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user kevind3837
Illinois
1 review
0 helpful votes
  • Send Message
November 18th, 2024
Verified purchase

Sooooo gooood! Thank you for helping me format my resume. It looks polished and i cannot wait to utilize it

Date of experience: November 8, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kevin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user brandih418
Oklahoma
1 review
0 helpful votes
  • Send Message
December 23rd, 2024
Verified purchase

Was easy to use and the ai stuff was good and I felt appropriate

Date of experience: December 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brandi,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user chernog
Malaysia
1 review
0 helpful votes
  • Send Message
December 15th, 2024
Verified purchase

It's really good for me I don't get any stress so I will thank you

Reason I chose this business:

My friend suggested fif mr

Date of experience: December 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cherno,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user pauln2465
Viet Nam
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

Easy to use, good suggestions, elegant templates and fonts to choose.

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Paul,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user taffyp2
Israel
1 review
0 helpful votes
  • Send Message
December 23rd, 2024
Verified purchase

You represent yourself fpr free CV maker, this is not the case.

Date of experience: December 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user vcc
Florida
1 review
0 helpful votes
  • Send Message
October 4th, 2024

You cannot change the size of font or color unless you pay for the deluxe. The standard is so small it can't be read. There is no where to cancel so they can smack you with $29.95 per month. This is fraud.

Tip for consumers:
This is fraudulent

Products used:
Resume writer

Service
Value
Quality

Date of experience: September 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We would also like to point out that the customization of the resume and cover letter templates can be highly dependent on the template selected. Some templates offer more customization options than others. For this reason, we encourage you to try another of our templates whose customization is more suited to your style and needs, as we have a wide variety of professional templates on our website!

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user wolfr10
California
1 review
0 helpful votes
  • Send Message
November 14th, 2024
Verified purchase

This is so awesome! This would have saved me so much time back in the day. I love how fast, seamless, and user friendly this was. Great job!

Date of experience: November 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Wolf,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user tizitaa2
Colorado
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

I get my resume thank you, but i want to unsubscribe not to pay monthly

Service

Date of experience: December 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Tizita,

Thank you for reaching out to us regarding your account.

We are sorry to hear that you would like to cancel your account.

To assist you as fast as possible, we'll need you to contact us directly to contact@resumecoach.com so we can process your petition.

Thank you for choosing ResumeCoach, and we hope to have the opportunity to serve you again in the future.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user anthonyh3209
Virginia
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

My experience was fine overall but it could've been better.

Reason I chose this business:

To create a new resume

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Anthony!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user laraj73
California
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

Saved me brain damage on designing a format from scratch. Thank you!

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lara,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user roslanag
Alabama
3 reviews
1 helpful vote
  • Send Message
December 22nd, 2024
Verified purchase

Yes he is wonderful. Thank you Noah for your help and getting me the assistance I needed!

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Roslana,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user daudid
TZ
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

Simple to use with a very useful result, i love it...

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daudi,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user leslyp27
Texas
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

It was very easy to make a neat resume. This site had lots of useful tools

Reason I chose this business:

It was simple and easy to use

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lesly,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user kenneths3452
California
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

Simple to use and pick templates, with good recommendations.

Reason I chose this business:

First option

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kenneth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user nenem12
Netherlands
1 review
0 helpful votes
  • Send Message
December 22nd, 2024
Verified purchase

I would have preferred Word Version to be included. PDF is very limiting

Date of experience: December 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Nene!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your review let us know that we're on the right path, however we're aware that we can still improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user andren131
Virginia
1 review
0 helpful votes
  • Send Message
November 9th, 2024
Verified purchase

The variety of templates is like heaven for someone who updates their resume as often as I do. There's always something new to make my resume shine.

Date of experience: October 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andre,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

How do I know I can trust these reviews about ResumeCoach?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about ResumeCoach?