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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,414 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,683
Neutral
255
Negative
530
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,414)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user hannahs930
Kansas
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

This was an easy, helpful way to draft a resume. The finish product looked great.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hannah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user iliar5
Israel
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I experienced fast and efficient resume writing, thank you.

Reason I chose this business:

By friend's recommendation.

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ilia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user brazose
Texas
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

Incredibly Misleading, site is described as free and easy only to meet half the bill

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: June 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brazos,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user sohinir2
New Jersey
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

Very happy with the service, this was incredibly helpful to me!

Date of experience: June 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sohini,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user tiffanys432
Georgia
2 reviews
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

The System was very easy to use and gave great suggestions to help write my resume.

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tiffany,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user mdu28
Portugal
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

1st you guys said its free after completing my CV you are charging me money. What was it? Why you guys didnt tell that before starting time?

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user emiliob72
District of Columbia
1 review
0 helpful votes
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June 10th, 2024
Verified purchase

Love it, super easy and user friendly. I would definitely recommend it.

Date of experience: May 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Emilio,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jaimek124
California
1 review
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

Thanku for creating an amazing and easy to use app! I' m giving you 5 stars! Thanku

Date of experience: May 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jaime,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user charnellc
Georgia
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

I was able to upload my current resume and pick a template. With a few edits, I had the perfect resume.

Reason I chose this business:

Google search

Date of experience: April 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Charnell,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user mariaangelicar
Illinois
2 reviews
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

Resume making was not as intimidating as I thought. I just wish there were more generated AI suggestions.

Date of experience: March 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user mohamedm249
Oman
1 review
0 helpful votes
  • Send Message
September 12th, 2022
Verified purchase

I had a 14 days subscription on your site and it's continue to the next month in wrong way, then I asked your team to refund the money, and they were so cooperating, thank's for you all.

Date of experience: September 12, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohamed!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user normag363
California
1 review
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

I needed to condense years of experience without oversimplifying. The template guided me in creating a comprehensive yet concise executive resume.

Date of experience: April 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Norma,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user judtb
California
1 review
4 helpful votes
  • Send Message
June 21st, 2020

They charged me out of nowhere a few weeks after paying to make a resume! Now my card is blocked and I'm having a hell of a time getting in contact with them

Date of experience: June 21, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form:

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user yinl15
Hong Kong
1 review
0 helpful votes
  • Send Message
April 6th, 2024
Verified purchase

It's a very useful platform to crew at my updates CV! Very easy to updated my information and have many templates to choose!

Date of experience: March 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yin,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user royp454
Israel
1 review
0 helpful votes
  • Send Message
June 12th, 2024
Verified purchase

It's a good tool to modify an existing resume but I think that it should be free acess

Date of experience: June 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Roy!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user timothyl1045
Texas
1 review
0 helpful votes
  • Send Message
June 11th, 2024
Verified purchase

Great work, lets hope it gets me a job... I'll keep ya updated

Date of experience: June 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Timothy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user kellyq284
New York
1 review
0 helpful votes
  • Send Message
June 11th, 2024
Verified purchase

Very easy, straight to the point. I chose this over another company.

Date of experience: June 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user rosah157
California
1 review
0 helpful votes
  • Send Message
July 28th, 2022
Verified purchase

5 stars all of the way! These guys made my resume stand out! Definitely referring anybody I know in need of a resume done professionally. Thanks ResumeCoach

Date of experience: July 28, 2022

Thumbnail of user cristinag170
Cristina G. – ResumeCoach Rep

Hello Rosa,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user mohammada596
Saudi Arabia
1 review
1 helpful vote
  • Send Message
July 9th, 2022
Verified purchase

Must make sure to send clear email that you will Start taking money from the customer at least before 2 days so he could now if he wanted to procced with the plane

Date of experience: June 9, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Mohammad,

We would like to apologize as we have not been able to give you the best experience, something we are committed to.

By registering for our basic 14-day fare, you are simultaneously accepting the monthly subscription service, as this information is reflected in this step of the payment process. However, you can cancel at any time.

If you need it, you can contact our Customer Service Team through the following link https://www.resumecoach.com/contact/

We would like to change your opinion, we look forward to your message.

Thank you very much for your time.

-ResumeCoach

Thumbnail of user omery14
Israel
1 review
0 helpful votes
  • Send Message
April 2nd, 2024
Verified purchase

Great. It was very useful and helpful. But the automatic charge was damaged the nice experience I had.

Date of experience: March 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Omer,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user sutthidap
Hong Kong
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

This website can be fixed whenever you want and has several template for you to apply, It's really usefull

Date of experience: March 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user pavlinas2
Maine
1 review
0 helpful votes
  • Send Message
July 19th, 2023
Verified purchase

Wide range of professional looking templates!

So easy to insert information, just following the steps.

Loved it! Looking gooood.

Date of experience: July 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Pavlina,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user belaj1
Germany
1 review
0 helpful votes
  • Send Message
August 31st, 2023
Verified purchase

Didnt make it clear that you have to pay in the end. Bought it nonetheless because templates are fine

Date of experience: August 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bela,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely,

ResumeCoach.com Team

Thumbnail of user beulahs23
California
1 review
0 helpful votes
  • Send Message
May 12th, 2023
Verified purchase

This site was great! I made my curriculum in minutes, thanks to the templates aaand the support team ;)

Date of experience: May 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user jasmineb226
Turkey
1 review
0 helpful votes
  • Send Message
May 20th, 2021

Im a student and i needed to make a resume for internships it was helpful enough to me and I found suitable templates. I had a slight problem with payments even though i didnt understand the terms exactly it was super easy to connect to online customer who were PATIENT and helpful i got a very quick and satisfying response shoutout to Cris! Ur the man lmao

Service
Value
Quality

Date of experience: May 20, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jasmine

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you. Thanks

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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