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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,412 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 85.6%
Positive
4,685
Neutral
255
Negative
530
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,412)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user danl1262
California
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I can't seem to adjust the line spacing in the lists that get created via AI vs the ones I type manually.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dan,

We are sorry for any inconvenience this situation may have caused you.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Leyre

ResumeCoach.com Team

Thumbnail of user mohammeda1430
AE
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

It is very easy to save time by uploading the required information and photos which can be familiar with expectations that I was looking for

Reason I chose this business:

Recommend by google reviews

Date of experience: March 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user juliaf558
Germany
1 review
0 helpful votes
  • Send Message
November 9th, 2023
Verified purchase

I admittedly forgot i used American resume apps
Especially considering, I'm german?
So I'm not sure where the 23 euro charge came from

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Julia,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Zoe

ResumeCoach.com Team

Thumbnail of user deannap200
Illinois
1 review
0 helpful votes
  • Send Message
October 10th, 2023
Verified purchase

To me, budgeting is crucial. I was pleasantly surprised by how affordable Resume Coach is, especially given the premium feel of the templates.

Date of experience: October 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deanna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Zoe

ResumeCoach.com Team

Thumbnail of user balzst
Hungary
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

It is really good but the PDF is 1 page. Should be divided to A4 pages.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Balázs,

We are grateful for your valuable feedback.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Lelie

ResumeCoach.com Team

Thumbnail of user elaines694
California
1 review
0 helpful votes
  • Send Message
August 14th, 2023
Verified purchase

I enjoyed the process of updating my resume (never happened before). I talked with some agents that made easier my experience also. Fantastic

Date of experience: August 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elaine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user gregb1188
California
1 review
0 helpful votes
  • Send Message
March 16th, 2023
Verified purchase

I was able to customize my CV to reflect my own unique professional experience and style. 5 stars! Great for the team CS!

Date of experience: March 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Greg!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user user9873
Israel
1 review
0 helpful votes
  • Send Message
September 21st, 2024
Verified purchase

מצויין תוכנה יפה ומצויינת תודה רבה אין על השירות שלכם שירות פצצה

Date of experience: September 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

שלום,

תודה רבה שהענקת לנו 5 כוכבים! אנו שמחים לשמוע שהייתה לך חוויה חיובית עם שירותי בניית קורות החיים שלנו ואנו שמחים שעזרתי לך בחיפוש העבודה שלך.

שוב תודה על המילים החמות שלך ועל הבחירה ב-Resumecoach. אנו מאחלים לך את כל הטוב שבקריירה שלך!

בברכה, Lizzie.

צוות ResumeCoach.com

Thumbnail of user sabrinaw264
New York
1 review
0 helpful votes
  • Send Message
July 13th, 2023
Verified purchase

In an era where digital platforms often fall short in offering personalized service, this platform emerges as an exception. Thank you so much!

Date of experience: July 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sabrina,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user laurief313
New Jersey
1 review
0 helpful votes
  • Send Message
June 13th, 2023
Verified purchase

Very good experience as a freshers for searching best resume to find a job but have no idea on how to make it!

Date of experience: June 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laurie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user mariamab9
New York
1 review
0 helpful votes
  • Send Message
March 29th, 2023
Verified purchase

I was helped by someone named Nathalie and she was extremely helpful and kind. Resume coach is lucky to have workers like her.

Date of experience: March 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Mariama!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user brandonq111
California
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

I love this website. Such a cool tool to update your resume any time you want to! Thank you Luke for the assistance!

Date of experience: February 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Brandon!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user amyh2663
Oregon
1 review
0 helpful votes
  • Send Message
June 10th, 2024
Verified purchase

Thanks! You rock! Wonderful service. I can't wait to see the print out

Date of experience: May 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user afsheenr2
Maldives
1 review
0 helpful votes
  • Send Message
June 10th, 2024
Verified purchase

Seems nice so far will have to wait until i review all details,

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Afsheen!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user kitrens
Ohio
1 review
0 helpful votes
  • Send Message
November 3rd, 2023
Verified purchase

I love resume coach! It made updating my Curriculum vitae so easy and the results are so much more professional than I could have done on my own.

Date of experience: November 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kitren,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user mariah2115
BO
1 review
0 helpful votes
  • Send Message
April 3rd, 2024
Verified purchase

I worked as an interpreter for different American organizations. I used to work in English speaking club as an English teacher.

Reason I chose this business:

I found it interesting.

Date of experience: March 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maria,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user maliks76
Kuwait
1 review
0 helpful votes
  • Send Message
February 15th, 2024

Their ready templates are not the best but get the job done, they are easy to use but have limited customization options,

Products used:
CV Creater

Service
Value
Quality

Date of experience: January 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Malik,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Sara

ResumeCoach.com Team

Thumbnail of user ethanb454
Georgia
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

I liked the templates to choose from. It was easy to use and very helpful

Date of experience: May 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ethan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user carleez1
North Carolina
2 reviews
0 helpful votes
  • Send Message
February 24th, 2024
Verified purchase

It was very helpful in creating my resume, but very frustrating trying to find information on how to cancel the automatic subscription.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Carlee!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user benjaminn278
Kuwait
1 review
0 helpful votes
  • Send Message
June 8th, 2024
Verified purchase

Very nice experience I recommend it to everyone who need to create a unique Cv to win job

Date of experience: May 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Benjamin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user monishaa7
Mississippi
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

I love that it was formatted and allowed AI to add descriptions! Easy to use!

Date of experience: May 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Monisha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user yuliiaa2
Slovakia
1 review
0 helpful votes
  • Send Message
March 16th, 2024
Verified purchase

I paid 95 cents, then more money was taken from my card! How can I cancel my subscription to services?

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Yuliia,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Carol

ResumeCoach.com Team

Thumbnail of user shirir
Israel
1 review
0 helpful votes
  • Send Message
February 22nd, 2024
Verified purchase

Easy going to sad the 14 day notice escaped to
Spam mail and I was charged with 29.00 and no response from customer service trying to cancel.

No one got back me when asked to cancel
Subscription.

Reason I chose this business:

Found online seemed used friendly
But tricky on subscription

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: January 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Shiri!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user hunters261
Michigan
1 review
0 helpful votes
  • Send Message
January 28th, 2024
Verified purchase

Loved the help. I feel like my resume will be outstanding and hoping I get to land the job and move up in the company I've been working so hard for(:

Date of experience: January 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hunter,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user marilyns1136
Virginia
1 review
0 helpful votes
  • Send Message
April 5th, 2024
Verified purchase

This is the ultimate toolkit for your resume. Tons of styles to choose from and all super user-friendly.

Date of experience: March 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marilyn,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 2 days

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