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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,686
Neutral
255
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,410)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user dawnp846
Michigan
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Very easy to use love the AI suggestions. I would use it again.

Date of experience: May 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dawn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user breannac84
California
1 review
1 helpful vote
  • Send Message
February 1st, 2024
Verified purchase

You guys have free resume advertised and obviously it isnt free. Thats not cool at all. I thought bait and switch was illegal?

Date of experience: January 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Breanna,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user irenek248
Cyprus
1 review
0 helpful votes
  • Send Message
September 27th, 2023
Verified purchase

Good,but it said its free when its not and that made me a little bit angry because i didn't expect it

Date of experience: September 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Irene,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Taylor

The ResumeCoach Team

Thumbnail of user charlened214
New York
1 review
0 helpful votes
  • Send Message
September 14th, 2023
Verified purchase

In today's competitive job market, Resume Coach is an indispensable tool. Their ability to tailor resumes to specific industries is unparalleled.

Date of experience: September 14, 2023

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Selena

ResumeCoach.com Team

Thumbnail of user blancab65
Virginia
1 review
0 helpful votes
  • Send Message
May 16th, 2023
Verified purchase

Great place to get your resume done. I made my curriculum in minutes, with great templates.

I would definitely recommend it!

Date of experience: May 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Blanca,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user stacyg500
Minnesota
1 review
0 helpful votes
  • Send Message
December 8th, 2023
Verified purchase

I have a hard time thinking on the spot so when I was making my resume I was able to get example and it helped me so much, I love the templates very professional, Thank You

Date of experience: December 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stacy,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user kristenk333
California
1 review
0 helpful votes
  • Send Message
July 25th, 2023
Verified purchase

Takes the stress out of resume writing and empowers you to present your skills and experience in the best possible light!

Date of experience: July 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kristen,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user maeb77
Florida
1 review
0 helpful votes
  • Send Message
April 10th, 2023
Verified purchase

Their friendly and approachable team made me feel at ease throughout the resume-building process, and I'm so happy with the results.

Date of experience: April 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mae!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user rhiannand
Australia
1 review
0 helpful votes
  • Send Message
February 2nd, 2023
Verified purchase

Pretty intuitive app. Would like to be able to change the shape/format of some sections. Can't see how to add photo.

Date of experience: February 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

Thumbnail of user oscarm439
New York
1 review
0 helpful votes
  • Send Message
August 19th, 2023
Verified purchase

It is something innovative and I find it very interesting. Also, customer service at all times and without distinction of language.

Date of experience: August 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Oscar,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user emmette13
Georgia
1 review
0 helpful votes
  • Send Message
June 18th, 2023
Verified purchase

The employee that helped me was very helpful and courteous. He had a TON of patience. Overall he was excellent help.

Date of experience: June 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Emmett,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user christopherw2239
Washington
1 review
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

You claim to be a free service, yet you charge. This is false advertising and you will be reported.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user evad380
Switzerland
1 review
0 helpful votes
  • Send Message
January 11th, 2024
Verified purchase

I uploaded an existing CV from PDF and I spent only 30 minutes on this new CV. Thanks so much for the great work! Keep it up ;)

Date of experience: January 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eva,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user natashac365
Alabama
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Awesome job! This was very user friendly. It took me less than 30 minutes. I absolutely love it.

Date of experience: April 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Natasha,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Erin

ResumeCoach.com Team

Thumbnail of user raihanaa1
California
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

I really love it at first I didn't know if I should pay for it or not but I decided to and it was a great dicesion I made

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Raihana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user sandilez1
South Africa
1 review
0 helpful votes
  • Send Message
March 6th, 2024
Verified purchase

It was simple, straight forward and easy going, exactly what busy pupils need. A simplified yet sophisticated experience.

Date of experience: March 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sandile,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user user9602
Israel
1 review
0 helpful votes
  • Send Message
June 5th, 2024
Verified purchase

Very nice and helpful,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,?,,

Date of experience: May 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user bethanyp144
Michigan
2 reviews
0 helpful votes
  • Send Message
February 9th, 2024
Verified purchase

If you're busy and need a quick cv and cover letter solution, this is it. Straightforward and looks good

Date of experience: February 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bethany,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user dionnes61
Indiana
1 review
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

Easy, painless process to improve my resume, now I feel confident submitting it!

Reason I chose this business:

1st in Google search

Date of experience: May 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dionne,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user giuliar14
Italy
1 review
0 helpful votes
  • Send Message
June 5th, 2024
Verified purchase

Great experience! Fast and effective, highly recommended

Date of experience: May 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Giulia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user marlinc30
Massachusetts
1 review
0 helpful votes
  • Send Message
June 5th, 2024
Verified purchase

Easy to use, fast, diverse amount of template, AI really help a lot

Date of experience: May 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marlin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user deirdrea32
California
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

The AI suggestions was exactly what I was looking for. This process was super easy. Thank you!

Date of experience: May 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deirdre,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user cristinaj54
Germany
1 review
0 helpful votes
  • Send Message
January 29th, 2024
Verified purchase

I liked the AI generated suggestions. Saved me a lot of time and was a good foundation for me to build on and personalize.

Reason I chose this business:

Randomly on Google search. I need a good template and I appreciated the low cost.

Date of experience: January 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Cristina,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user patrickd1213
Oklahoma
1 review
0 helpful votes
  • Send Message
January 5th, 2024
Verified purchase

I found you by searching "free resume builder" and you let me fill out the entire resume before telling me It was a paid service.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Patrick,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user josephineo75
Virginia
1 review
0 helpful votes
  • Send Message
May 30th, 2024
Verified purchase

Easy and well structured system to use. Made the process fun, insightful and helpful

Date of experience: May 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Josephine,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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