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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,686
Neutral
255
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,410)

Rating

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Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user innaj2
Israel
1 review
0 helpful votes
  • Send Message
April 10th, 2024
Verified purchase

Good exper,easy to use, the option to use an AI to write descriptions and skills according to the job title you're specializing in was cool.

Date of experience: March 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Inna,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user dr.w22
Germany
1 review
0 helpful votes
  • Send Message
January 24th, 2024
Verified purchase

Great! Helped me a lot to create a CV. Would just be nice to have to summarise different jobs under the same company name.

Date of experience: January 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user juliaz275
Virginia
1 review
0 helpful votes
  • Send Message
May 14th, 2024
Verified purchase

Man, choosin' was tough with all them options, lol custumer service rocked, helped me big time! Thanksss

Date of experience: May 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Julia,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user luisa1107
Florida
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

It was easy to build the resume. And, they have several templates to choose from.

Date of experience: May 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Luis,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user feliciak104
California
2 reviews
0 helpful votes
  • Send Message
March 3rd, 2024
Verified purchase

Love how adaptable these templates are. I was able to create a unique resume that really represents me

Date of experience: March 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Felicia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user kerryk198
California
1 review
0 helpful votes
  • Send Message
July 21st, 2022
Verified purchase

Took less than 10 minuts having a great cv builded and looking great! Their support agents are frankly awesome, super fast, super kind. Just great. I think the name of my agent was andrew.

Date of experience: July 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Kerry!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user lindsays555
Florida
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

This has been the best resume writing website I have ever been to!

Date of experience: May 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lindsay,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user angiew327
New York
1 review
0 helpful votes
  • Send Message
September 9th, 2023
Verified purchase

With ResumeCoach, everything became so much easier and efficient. I really LOVE IT! Would recommend to all my friends and family!

Date of experience: September 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angie,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user francesm760
California
2 reviews
0 helpful votes
  • Send Message
March 2nd, 2024
Verified purchase

The templates are modern and professional. Really helped my resume stand out in a crowded field. Recommended!

Date of experience: March 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Frances,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user alexy653
New York
1 review
0 helpful votes
  • Send Message
April 12th, 2024
Verified purchase

You shouldn't tell people its free then charge them after to get the resume they just spent hours building.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Alex!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user dianah1331
Georgia
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Great job on building my resume, I love my new resume, I will still need to add a few more things

Date of experience: May 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Diana,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user sethd105
Florida
1 review
0 helpful votes
  • Send Message
September 26th, 2022
Verified purchase

I spoke to cindy at customer service and she was more than helpful and so kind! I am greatful for her help with this situation! Best customer service by far. The final product was great as well!

Date of experience: September 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Seth!

Thank you for sharing your experience with us! We will forward your comment to Cindy, we assure you that will be as happy as we are to receive this type of review.

Greetings from the team!

-ResumeCoach

Thumbnail of user leahp313
Washington
1 review
0 helpful votes
  • Send Message
June 3rd, 2024
Verified purchase

Painless resume experience. AI assistance made it a breeze.

Reason I chose this business:

First listing on search engine

Date of experience: May 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leah,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user dimitriosk32
Belgium
1 review
0 helpful votes
  • Send Message
January 9th, 2024
Verified purchase

My man Noah, i hope they pay you a good wage, remember, the boss makes a dollar, i make a dime, that's why i $#*! on company time

Date of experience: January 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dimitrios,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user amairisr
Florida
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

This was the best experience I've had creating a resume online. Continue your exceptional service! THANK YOU :)

Date of experience: April 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amairis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user stephanieb3074
California
1 review
0 helpful votes
  • Send Message
June 3rd, 2024
Verified purchase

Make sure you have the proper
Format when printing

Date of experience: May 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Stephanie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user joser2380
Texas
1 review
0 helpful votes
  • Send Message
June 4th, 2024
Verified purchase

Great in helping make my resume, would use again if I needed to.

Date of experience: May 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jose,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user annalissen
Tennessee
1 review
0 helpful votes
  • Send Message
June 3rd, 2024
Verified purchase

It says FREE, but then requires payment to download. That's shady, misleading, and time-wasting.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Annalisse,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user lilliann66
Zimbabwe
1 review
0 helpful votes
  • Send Message
November 10th, 2023
Verified purchase

The resume is perfect when you have last minute responses to make. You have an option of AI suggestions which made it easier to handle

Reason I chose this business:

Saw on google

Date of experience: November 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lillian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user samantham1734
Nevada
1 review
0 helpful votes
  • Send Message
June 3rd, 2024
Verified purchase

Terrible pdf version. I demand a refund immediately!
NOW!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Samantha,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Sara

ResumeCoach.com Team

Thumbnail of user benh1091
Minnesota
1 review
0 helpful votes
  • Send Message
June 3rd, 2024
Verified purchase

Took anxiety out of resume building. Took 30 min but very proud of the outcome

Date of experience: May 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ben,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user paulh3695
Hungary
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

It was easy to fill our the different parts and after I found a few mistakes, I could correct it again and download the new versions.

Date of experience: February 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Paul,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user socorroe3
Texas
1 review
0 helpful votes
  • Send Message
February 16th, 2024
Verified purchase

Great suggestions and easy to complete. Has different suggestions on different job title, which provide more information.

Date of experience: February 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Socorro,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user christians470
California
2 reviews
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

I was told there was a free version of this. The templates look awesome so i decided to buy the basic one. Good job otherwise.

Date of experience: September 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christian,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user bessiem69
Michigan
1 review
0 helpful votes
  • Send Message
August 15th, 2023
Verified purchase

The step by step process is the best. I just have to make a few clicks and that's it. Thank you for making it easy

Date of experience: August 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bessie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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