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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,686
Neutral
255
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,410)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user ramonap95
Florida
1 review
0 helpful votes
  • Send Message
July 5th, 2023
Verified purchase

I did become a fan of this site and now have way less anxiety about the whole process. I am really pleased about this service.

Date of experience: July 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ramona,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user admira
Slovenia
2 reviews
14 helpful votes
  • Send Message
January 4th, 2023
Verified purchase

As I had mistakenly subscription and was charged for it, Stephane made it very easy to unsubscribe it and refund a money in the moment.

Date of experience: January 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Admir!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephan, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user russellr468
Illinois
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

I needed a resume fast that looked professional. I didn't put hardly any effort into my resume, and it has had numerous compliments on it.

Date of experience: July 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Russell,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user sujatak14
Virginia
2 reviews
0 helpful votes
  • Send Message
February 19th, 2024
Verified purchase

Great. Was easy and loved the end result! AI was a great touch to help with words and forming sentences.

Reason I chose this business:

Was looking for templates that were professional yet simple.

Date of experience: February 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sujata,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user quwaunc
New Jersey
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

This is awesome, so glad i was able to create my resume using this platform.

Date of experience: May 14, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Quwaun,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user joashn
Kenya
1 review
0 helpful votes
  • Send Message
December 12th, 2023
Verified purchase

I am happy with the service. Thank you so much.
The resume is short and precise. Very catchy and inclusive.

Date of experience: December 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joash,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user davew1364
Arizona
1 review
0 helpful votes
  • Send Message
February 18th, 2024
Verified purchase

Easy to fill in templates & save. Several examples to choose from. Makes it easy to complete in less than time than the old days!

Date of experience: February 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dave,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user ahmede277
Maldives
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

Its good cv and easy to make with that website however after one month they have deducted some more money from my account

Date of experience: February 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ahmed,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lola

ResumeCoach Team

Thumbnail of user normaf142
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 20th, 2022
Verified purchase

I love resume coach. I occasionally go onto the site to update my resume. The site makes it quick and easy. Customer service is always extraordinary. Excellent job! I refer many people.

Date of experience: December 20, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Norma!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user paritk
Thailand
1 review
0 helpful votes
  • Send Message
December 26th, 2022
Verified purchase

Career Insights Still not very specific You have to put some ideas into it yourself, not suitable for beginners. Suitable for people who have experience and come to take out the sentence

Date of experience: December 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Parit,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user emrey6
Turkey
1 review
0 helpful votes
  • Send Message
July 7th, 2022
Verified purchase

Really good service for making good quality resumes for yourself. Easy to use and looks good. Also, the support helps instantly. I really suggest this service if you think of using it.

Date of experience: July 7, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user danyellel11
Texas
1 review
0 helpful votes
  • Send Message
June 29th, 2022
Verified purchase

I generally always have an issue with having an idea for cover letters or a better resume template. It really helped with the job search and adding a cherry on top with a cover letter.

Date of experience: June 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Danyelle!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user andreax90
Ohio
1 review
0 helpful votes
  • Send Message
July 19th, 2022
Verified purchase

SO easy to create your resume using this product. Thank you so much for simplifying the process. The templates were really inspiring. Thank you to the team that helped me via chat (cindy I think?)

Date of experience: July 19, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Andrea!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user hendrawank
Japan
1 review
0 helpful votes
  • Send Message
February 26th, 2024
Verified purchase

That's great. But I forgot to turn off my subscription and it created an unreasonable bill for the price

Date of experience: February 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lola

ResumeCoach Team

Thumbnail of user royl448
New York
2 reviews
0 helpful votes
  • Send Message
February 25th, 2024
Verified purchase

Creating a professional-looking CV was effortless. The templates are straightforward and really versatile.

Date of experience: February 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user katrinar197
Maryland
1 review
0 helpful votes
  • Send Message
December 29th, 2023
Verified purchase

It was okay in the program but printed it is very little. I am having to fix everything which is why i used this program. Not too happy.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Katrina,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Erin

ResumeCoach.com Team

Thumbnail of user angelv235
Florida
1 review
0 helpful votes
  • Send Message
January 18th, 2024
Verified purchase

Noah is awesome! Thank you for your assistance! You made resume writing so easy. This was my first resume.

Date of experience: January 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user mdsariatu
Germany
1 review
0 helpful votes
  • Send Message
January 16th, 2024
Verified purchase

This site is very helpful.My experience was pretty good. I am very much satisfied with their service. And it was too much cheap. Thank you so much

Reason I chose this business:

Wishing you and your loved ones a day filled with joy, warmth, and the company of those you hold dear

Date of experience: January 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user janac164
Michigan
2 reviews
0 helpful votes
  • Send Message
February 24th, 2024
Verified purchase

Super for personal branding. The templates let me show off my skills and personality in a professional way

Date of experience: February 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jana,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user carmenw231
Hong Kong
1 review
0 helpful votes
  • Send Message
November 12th, 2023
Verified purchase

I get my cv done in 10 minutes with presentable layouts. It is very convenient and it saves my time!

Date of experience: November 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carmen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user erics3694
Washington
1 review
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Awesome work on my resume.and the AI did a great job making my resume professioinal.

Date of experience: May 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eric,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user madalenac2
Portugal
1 review
1 helpful vote
  • Send Message
December 16th, 2023
Verified purchase

You tricked a very busy reader into paying for a basic service that should be free. Shame on you, etc.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Madalena,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user tarac174
Illinois
2 reviews
0 helpful votes
  • Send Message
June 2nd, 2024
Verified purchase

Fast & very helpful with wording and fixing repetition.

Date of experience: May 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tara,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user jagyeongm
KR
1 review
0 helpful votes
  • Send Message
November 6th, 2023
Verified purchase

I could find many resume forms on this site. I can search for anything and then make my resume conveniently

Reason I chose this business:

I like Simple forms and simple design.

Date of experience: November 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ja-gyeong,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user zaidahd
Malaysia
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Working hard, hardwoking person, friendly
Working hard, hardwoking person, friendly
Working hard, hardwoking person, friendly
Working hard, hardwoking person, friendly
Working hard, hardwoking person, friendly

Reason I chose this business:

Simple but nice

Service

Date of experience: May 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Zaidah!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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