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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,410 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,686
Neutral
255
Negative
528
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,410)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user tamarad297
Saint Lucia
1 review
0 helpful votes
  • Send Message
February 17th, 2024
Verified purchase

It's a good site but unfortunately it's not for me but I do hope other would get the experience they are looking for

Reason I chose this business:

Needed help creating a resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Tamara!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lizzie

ResumeCoach.com Team

Thumbnail of user dawno227
Virginia
1 review
0 helpful votes
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July 9th, 2023
Verified purchase

The site effectively takes the daunting task of updating a resume and turns it into an effortless and satisfying experience.

Date of experience: July 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dawn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user christopherg1894
California
1 review
0 helpful votes
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May 28th, 2024
Verified purchase

It was great, detailed, helpful, and easy. I will definitely recommend it to others.

Date of experience: May 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user tinashe.bernardm
South Africa
1 review
0 helpful votes
  • Send Message
February 8th, 2023
Verified purchase

I had a wonderful experience using this service and I would gladly recommend it to all my friends and colleagues.

Reason I chose this business:

Because of its impeccable reputation.

Date of experience: February 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user matteob48
Italy
1 review
2 helpful votes
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December 28th, 2022
Verified purchase

You should have told me I should have paid for the CV in advance, now that I have spent one hour building my resume I feel obliged to download it, but that's a problem for me because I am unemployed...

Date of experience: November 28, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Matteo,

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

Thumbnail of user ahmeds412
South Africa
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Easy and clear interface, user-friendly and cost-effective. AI-generated options was a very useful tool.

The 14-day trial period for under 2 dollars is worth it. I have sent an email on the day of purchase requesting that they end their subscription a day before the trial period ends so as not to continue charging greater amounts. have not received a reply yet.

Service

Date of experience: November 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ahmed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user reinat13
Thailand
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

It says free signup but asks for money at the end of the process. Its misleading and I'm not mad, I'm just disappointed

Date of experience: July 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Reina,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

ResumeCoach.com Team

Thumbnail of user wilmam98
Illinois
1 review
0 helpful votes
  • Send Message
February 28th, 2023
Verified purchase

Service5 stars experience and very nice and warm customer service team. Super efficient and always ready to help out. Thanks Lucy for everything!

Date of experience: February 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Wilma!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Lucy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user grantz20
Iowa
1 review
0 helpful votes
  • Send Message
February 22nd, 2024
Verified purchase

Fast and easy transaction. Used it for a part time job where I didn't want to spend hours updating my resume.

Reason I chose this business:

Fast and easy transaction. Used it for a part time job where I didn't want to spend hours updating my resume.

Date of experience: February 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Grant,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user seanm1613
New Jersey
1 review
0 helpful votes
  • Send Message
December 17th, 2022
Verified purchase

I enjoyed the ease of use of Resume Coach. The finished product was awesome & the suggestions and tips definitely helped. Plus customer service agent Ivy was wonderful

Date of experience: December 17, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sean,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user jenniferm5931
Indiana
1 review
0 helpful votes
  • Send Message
February 27th, 2024
Verified purchase

Stated this was a free resume and then after I spent time typing it up, then was told there was a charge.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jennifer,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user ivanm392
Croatia
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Miss Nathalie has been really lovely and has helped me very much therefore the experience has been good but I have to wait 10 days for the refund

Date of experience: March 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Ivan!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user melvinr114
North Carolina
1 review
0 helpful votes
  • Send Message
June 4th, 2023
Verified purchase

Resume Coach takes you straight to what you need: sample CV's with additional advice included to help you emphasise your skills and experience and build a successful CV.

Date of experience: June 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Melvin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user nataliyay1
Germany
1 review
0 helpful votes
  • Send Message
June 15th, 2022
Verified purchase

Very useful tool, nice templates for CV and Cover Letters. Possibility to save inputted info for a few hours in the UI. And finally nice and helpful support.

Date of experience: June 15, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user emag8
Texas
1 review
0 helpful votes
  • Send Message
January 7th, 2024
Verified purchase

Best resume builder that I have come across! I was getting so frustrated until I found this! Thank you!

Date of experience: January 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ema,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user antonioc467
Illinois
1 review
0 helpful votes
  • Send Message
September 29th, 2022
Verified purchase

Resume coach is a great service especially if you're a more seasoned candidate looking to update your resume and cover letter. The customer service agent andrew is fantastic!

Date of experience: September 29, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Antonio!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user danielag166
Illinois
1 review
0 helpful votes
  • Send Message
September 15th, 2024
Verified purchase

Herramienta para realizar un cv de éxito! Sus plantillas son muy fáciles de rellenar

Reason I chose this business:

Me gustaron sus plantillas

Date of experience: September 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hola Daniela,

Estamos muy emocionados de saber que tuviste una experiencia positiva al utilizar nuestra plataforma.

Tus amables palabras realmente nos enorgullecen y nos motivan a seguir creciendo y mejorando nuestros servicios. Nos alegra haber podido brindarte una experiencia tan maravillosa.

Gracias nuevamente por elegir ResumeCoach y no dudes en comunicarse con nosotros si necesitas más ayuda con tu currículum u objetivos profesionales.

Saludos cordiales, Natti

Equipo de ResumeCoach.com

Thumbnail of user theresed82
Germany
1 review
0 helpful votes
  • Send Message
February 5th, 2024
Verified purchase

It is easy to set up. You just have to follow the instructions and then your good to go. You have an instant Resume.

Date of experience: February 5, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Therese,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user erico837
Switzerland
1 review
0 helpful votes
  • Send Message
February 13th, 2024
Verified purchase

I would just have allowed to place the rubrics we add the place we want (e.g. Hobbies at the bottom right)

Date of experience: February 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eric,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Carol

ResumeCoach.com Team

Thumbnail of user genevag46
Ohio
1 review
0 helpful votes
  • Send Message
January 6th, 2024
Verified purchase

In today's job market, a standout cover letter is a must. Thanks to ResumeCoach, I've got that covered!

Date of experience: January 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Geneva,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara
ResumeCoach.com Team

Thumbnail of user lannag1
South Carolina
1 review
0 helpful votes
  • Send Message
February 15th, 2024
Verified purchase

Quick and easy and beneficial for looking for a job, hope I get what I am looking for and i am excited to hear back from the employers

Reason I chose this business:

It said it was free, turns out it wasn’t.

Date of experience: February 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lanna,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user maricriss3
TW
1 review
0 helpful votes
  • Send Message
February 11th, 2024
Verified purchase

Practical knowledge, skill, or practice derived from direct observation of or participation in events or in a particular activity

Reason I chose this business:

Nice and helpfull

Date of experience: February 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Maricris,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user claires127
KR
2 reviews
56 helpful votes
  • Send Message
August 23rd, 2019

I needed a cover letter, but I didn't have a clue how to prepare it. At Resume Coach, I found a section for it where they have several templates and examples. Service truly helpful!

Date of experience: August 21, 2019

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Claire!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-ResumeCoach

Thumbnail of user crystalj461
Washington
1 review
0 helpful votes
  • Send Message
December 29th, 2023
Verified purchase

The site was easy to navigate and the suggestions were just what I needed to make my resume outstanding.

Date of experience: December 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Crystal,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user staceyp364
California
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

Their expert tips from their customer service team have made a noticeable difference in my applications & now my cv looks like a pro!

Date of experience: October 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Stacey,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Erin

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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