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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,407 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,685
Neutral
255
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,407)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user lynnd639
Ohio
1 review
0 helpful votes
  • Send Message
December 26th, 2022
Verified purchase

Service!Impeccable Customer Service! It was extremely professional, courteous and provided excellent guidance with respect to the service and renewals.

Date of experience: December 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lynn,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user shannono233
Alabama
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

So easy to use! Love the AI suggestions. Super simple and effective.

Date of experience: May 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shannon,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user williamc5058
Michigan
1 review
0 helpful votes
  • Send Message
January 31st, 2024
Verified purchase

Good One for me it was fast and quick to the point I would recommend it to friends family and coworkers and love one

Date of experience: January 31, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello william,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user allanc331
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

Worked just fine and didn't have any problems with anything

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Allan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user emilyd1045
California
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

Great customer service. Amazing templates and quality work.

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Emily,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user ahmeta31
Qatar
1 review
0 helpful votes
  • Send Message
January 11th, 2023
Verified purchase

You should tell clients that this service is not free before he completes his cv not after he finishes

Reason I chose this business:

By accident

Date of experience: January 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user berran
Turkey
1 review
0 helpful votes
  • Send Message
March 16th, 2023
Verified purchase

I created a resume and I am satisfied with the service you provided. I want to cancel my membership.

Service

Date of experience: March 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user roses1022
Hawaii
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

This worked out great! Pretty easy to use except you end up writing the whole thing yourself

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rose,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user vaheh3
Armenia
1 review
0 helpful votes
  • Send Message
August 4th, 2023
Verified purchase

Everything is ok. It is useful. Unfortunately I had some problems with automatically membership. So, pay attention on membership

Date of experience: August 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Vahe,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user tsebol
South Africa
1 review
0 helpful votes
  • Send Message
August 3rd, 2023
Verified purchase

Everything about it is so professional and well structured. I really enjoyed using it because it's so user friendly

Reason I chose this business:

It was recommended by a friend

Date of experience: August 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user idreesm4
Qatar
1 review
0 helpful votes
  • Send Message
August 26th, 2023
Verified purchase

I have good experience with the resume coach am very happy to finish my work very soon with accurate

Date of experience: August 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user rogerb934
Florida
1 review
0 helpful votes
  • Send Message
September 23rd, 2022
Verified purchase

They got plenty of options to go with, they all look nice, and the process is nice and seamless, as well as their agents on chat (andrew) they do great

Date of experience: September 23, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Roger!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user anthonyd2412
Wisconsin
1 review
0 helpful votes
  • Send Message
March 4th, 2024
Verified purchase

Charged me $30 even after I canceled my trial. What a joke it is to be charged for something that I decided not to use based off the trial.

Date of experience: February 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Anthony,

We are sorry to hear that you had a negative experience with our service.

From our side, we're very concerned about your review as its content is very damaging. However, you have not provided any further information about what led you to come to this conclusion.

In order to offer better support, we'd like you to provide us with more information about your case. You can do this directly by emailing contact@resumecoach.com

Please feel free to contact our Customer Care team at any time to discuss your concerns and to see if there is anything we can do to address the issues you had. We value your feedback and hope to have the opportunity to improve your experience with our service in the future.

Thank you for considering our request and we hope to hear from you soon.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user latonyah78
California
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

Easy to work
Not that hard to do
I would recommend to other people

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello LaTonya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user lauras3986
Indiana
1 review
0 helpful votes
  • Send Message
May 31st, 2024
Verified purchase

Excellent, easy, and precise. Makes building a resume so easy!

Date of experience: May 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Laura,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user elizabethw2422
Illinois
1 review
0 helpful votes
  • Send Message
September 20th, 2023
Verified purchase

Love how easy it was.
I always have my resume ready but I hate working worn templates and this was automatic. Loved it!

Date of experience: September 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Elizabeth,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user catherinem1897
Indiana
1 review
0 helpful votes
  • Send Message
January 20th, 2024
Verified purchase

Very easy to use and super simple and useful. I liked the templates and was impressed with the AI features.

Date of experience: January 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Catherine,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user rogeliof21
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 1st, 2023
Verified purchase

This was a very helpful service since it allowed me to organize my thoughts and experience and list it in a business format.

Date of experience: July 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rogelio,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user anthonym3069
Florida
1 review
0 helpful votes
  • Send Message
August 24th, 2023
Verified purchase

I loved it because it saves me writing time and gives a very good corporate image. Very good site to make your cv

Date of experience: August 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anthony,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user yennhil
Viet Nam
1 review
0 helpful votes
  • Send Message
June 20th, 2023
Verified purchase

Fast reply
Fast mail
Fast result
I have information of the refund right after the request.
Thank you so much for supporting me.

Date of experience: June 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user ajmals5
Germany
1 review
0 helpful votes
  • Send Message
December 27th, 2023
Verified purchase

The payment was already made for 0.95 Euro for the period of 14 days. But today 29.95 euro was deducted from my account without any notice.

Reason I chose this business:

It was my unfortunate.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ajmal,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Clara

ResumeCoach.com Team

Thumbnail of user jackm1801
Indiana
1 review
0 helpful votes
  • Send Message
February 4th, 2024
Verified purchase

N/a put in words and words and words and words and word's until my arm got tired and I had to stop and rest awhile

Date of experience: February 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jack,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user amyl1952
New York
1 review
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase

I had so much info that I wanted to include that I didn't know how to expose... This tool helped me to organize all of it easily. I had nice support from Cindy. 5 stars.

Date of experience: September 14, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Amy!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user eddisona
Saint Lucia
1 review
0 helpful votes
  • Send Message
January 24th, 2024
Verified purchase

Wonderful Experience with this site, this is really a wonderful tool for people who have not done this before.

Date of experience: January 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eddison,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user estherr157
North Carolina
1 review
0 helpful votes
  • Send Message
December 18th, 2022
Verified purchase

My customer service rep understood the stress I was under acting quickly and accordingly. She assisted me with how to locate the tools I need to better my situation. Excellent customer service.

Date of experience: December 18, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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