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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,405 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,687
Neutral
256
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,405)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user winga3
Hong Kong
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

Easy and quick way to make a CV! High recommended for people who want a simple yet clean layout for their CV.

Date of experience: October 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user youat1
Minnesota
1 review
0 helpful votes
  • Send Message
January 18th, 2024
Verified purchase

Was easy and fast to make a good quality Resume. Highly recommend for anyone who don't know how to make a good resume.

Date of experience: January 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Youa,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user rufarom
Zimbabwe
1 review
0 helpful votes
  • Send Message
August 22nd, 2022
Verified purchase

This appears to be free when we look for it and it says we can download the cv for free unless if we need to upgrade but No, I was not able to download until i paid for it. I am not happy at all

Date of experience: July 23, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We are sorry that we did not live up to your expectations. We inform you that we have taken note of the incident to try to prevent it from happening again in the future.

On the other hand, we would like you to contact our Customer Service Team through the following link in order to provide you with the best possible solution to your problem:
https://www.resumecoach.com/contact/

Once again, thank you for your time and sorry for the inconvenience.

-ResumeCoach

Thumbnail of user ramiroh27
Portugal
2 reviews
0 helpful votes
  • Send Message
March 30th, 2024
Verified purchase

Resume crafting? Done right with these templates. They're super adaptable and make you look goooooood!

Date of experience: March 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ramiro,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user gabrielam228
Switzerland
1 review
0 helpful votes
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December 4th, 2023
Verified purchase

I am very happy with Resume Coach. I was able to create a beautiful resume in a very short period of time thanks to the AI suggestions. I love it.

Date of experience: December 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gabriela,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user cg557
California
1 review
0 helpful votes
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July 8th, 2021

After I completed my resume, I found out I had to buy the service to download resume. Use www.resume.com instead. It was free and pretty much the same thing. BUT FREE.

Tip for consumers:
just don't.

Service
Value
Quality

Date of experience: July 8, 2021

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi CG

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here:

Thank you

-ResumeCoach

Thumbnail of user teric215
Ohio
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Honestly, ResumeCoach is the place to be. Never thought making a resume could be fun until now. The templates are just fire!

Date of experience: November 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Teri,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Zoe

ResumeCoach.com Team

Thumbnail of user fuatg1
Turkey
1 review
0 helpful votes
  • Send Message
April 18th, 2023
Verified purchase

Before I didn't know this website but after I have used an saw useful function of that. Thanks to all members of resumecoach's team. Thanks a lot

Date of experience: April 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user georger1658
Greece
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

My experience by modifying my cv through your site is 100% the best I have had until now

Date of experience: April 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello George,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user lakishay1
North Carolina
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

I wish I could download and edit it, this is the only thing I think could improve it

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Lakisha!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user lorriew59
Texas
1 review
0 helpful votes
  • Send Message
October 19th, 2023
Verified purchase

Love the AI feature. Was able to pull a few keywords from the AI generation and add to the descriptions in my resume. Very helpful!

Date of experience: October 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lorrie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user jonym9
California
1 review
0 helpful votes
  • Send Message
August 8th, 2022
Verified purchase

I'm leaving this review as I got a job super fast. I don't know if the CV I made here helped but I wanted to say thank you to ResumeCoach as the resume I presented was made in this platform :) Also a nice lady via chat (Cindy) helped me with the plans & pricing

Date of experience: August 8, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Jony!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user kimir9
New York
2 reviews
0 helpful votes
  • Send Message
February 22nd, 2024
Verified purchase

Looked up free resume, clicked on this one, spent a lot of time with it, turns out it wasn't free like every other resume website scam.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kimi,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user tomk1471
Portugal
1 review
0 helpful votes
  • Send Message
January 24th, 2024
Verified purchase

Liked how there's no fuss in getting a cover letter done here. It's quick and the results are solid. Would use it again!

Date of experience: January 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tom,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user jons976
Florida
1 review
0 helpful votes
  • Send Message
January 20th, 2023
Verified purchase

Customer Support was easy to reach and quick to answer any and all questions. They are very kind, direct and professional to the highest degree.

Date of experience: January 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jon!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user frate
Turkey
1 review
0 helpful votes
  • Send Message
March 2nd, 2023
Verified purchase

I forgot to cancel my membership because of earthquake in turkey and it was my last money so i needed a refund. And the nathalie was so helpful.

Date of experience: March 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Firat!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user dylanb513
Georgia
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase

Great work thank you for all the help with everything and all the help

Date of experience: May 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dylan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user ashtonl56
Illinois
1 review
0 helpful votes
  • Send Message
January 23rd, 2024
Verified purchase

Incredible website, the utilization of ai helps me further be confident in interviews and my work history

Date of experience: January 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ashton,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user marylennoxh
Tennessee
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

Great and easy to use when developing my resume. Very helpful and wording correctly.

Date of experience: May 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mary-Lennox,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jahmeerc
Washington
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

Excellent and easy to use. Great suggestions, fast and user friendly

Date of experience: May 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jahmeer,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jonathanc1290
Maryland
1 review
0 helpful votes
  • Send Message
August 7th, 2023
Verified purchase

Thank you for the templates, I needed a quick update for my cv and I found it in your site. Helpfull staff

Date of experience: August 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jonathan,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user jennyl456
Virginia
1 review
0 helpful votes
  • Send Message
November 25th, 2022
Verified purchase

Resume Coach helped me to build the perfect resume and cover letter in just minutes! It has more a lot of templates. Definitely the best online resume and cover letter builder and editor.

Date of experience: November 25, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jenny,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user christopherv609
South Africa
1 review
0 helpful votes
  • Send Message
March 23rd, 2024
Verified purchase

Easy to use very fast. Best site to use by far. Ai helps alot to get things done faster. Would use this again

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user simonai10
Germany
1 review
0 helpful votes
  • Send Message
November 17th, 2023
Verified purchase

Kinda useful,but i dont know how to manage to quit it.Ive done what i needed to do,so now im finding way to quit it and dont make any more payouts.

Date of experience: November 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Simona,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Zoe

The ResumeCoach Team

Thumbnail of user erikaj152
Slovenia
1 review
0 helpful votes
  • Send Message
January 15th, 2024
Verified purchase

Website was leading me throughout the process and was helping me.
Filling gaps and data was fun and easy and i'm satisfied with the templates.

Reason I chose this business:

It was cheap and cery useful.

Date of experience: January 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Erika,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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