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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,687
Neutral
256
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,403)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user tracyv243
Rhode Island
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

This AI process has made the typically laborious resume nightmare more enjoyable.

Date of experience: May 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tracy,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user gloriar759
New Jersey
1 review
0 helpful votes
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January 4th, 2024
Verified purchase

I needed a more concise resume that highlighted my many skills, the AI for this site was super helpful and checked every box!

Reason I chose this business:

It was listed on a site as one of the best AI assisted resume sites

Date of experience: January 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gloria,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user alexc476
California
1 review
10 helpful votes
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August 21st, 2019

They will not let me cancel my subscription. This site is a complete scam do not do it. I did it thinking I'll download it and cancel but did not work.

Date of experience: August 21, 2019

Thumbnail of user yahiak1
Germany
1 review
0 helpful votes
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September 3rd, 2023
Verified purchase

It was easy to do it. To add some more features would be better like the font style or some more templates

Date of experience: September 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yahia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user stevenh2298
Georgia
1 review
0 helpful votes
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September 12th, 2023
Verified purchase

Resume Coach transformed my mediocre resume into a winning one. Their innovative approach to resume building is a game-changer.

Date of experience: September 12, 2023

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Steven,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user christyz39
Pennsylvania
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

To me, the cherry on top has to be the resume help and suggested fixes provided by the platform and their CS!

Date of experience: July 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user zoraidag5
Spain
2 reviews
0 helpful votes
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January 25th, 2022

It is an intuitive and pleasant site. Easy and fast to make your resume, I recommend it for all people who want to make your resume to look attractive and modern.

Service
Value
Quality

Date of experience: January 25, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zoraida!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Thumbnail of user josiea167
Qatar
1 review
0 helpful votes
  • Send Message
November 21st, 2022
Verified purchase

If you've paid for the 14 days access, you should be able to still use all the services for the remaining days, even if you cancel it before the 14 days are up.

Date of experience: October 22, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Josie!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user alizer3
New York
1 review
0 helpful votes
  • Send Message
August 2nd, 2023
Verified purchase

It was very easy creating my resume on your site. Your guidance assured me that my resume was going to look professional.

Date of experience: August 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alize,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user alexd1373
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

I loved the service and everything worked great, but nowhere did I see any mention of having to pay in order to download the PDF of my resume.

Date of experience: April 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Alex

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user taunyaneronaldm
South Africa
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Fast and convenient and it structured the most important things in a resume

Reason I chose this business:

It was a suggestion from somewhere

Date of experience: May 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user nicholasp988
Texas
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

Thank you I love you resume coach, you helped me when no one would

Date of experience: May 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nicholas,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user mercedesh85
Ohio
1 review
0 helpful votes
  • Send Message
April 12th, 2023
Verified purchase

This website is like a breath of fresh air. Their team is so friendly and helpful, and their platform is so easy to use

Date of experience: April 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mercedes,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user sindyp12
Virginia
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

This was a very helpful site to build a resume, would recommend to anyone!

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sindy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user evas424
Costa Rica
1 review
0 helpful votes
  • Send Message
November 12th, 2023
Verified purchase

Went really fast and the outcome was professional. Was easy to type in the informations and the CV looks nice.

Reason I chose this business:

Don’t want to spend much time for getting a professional design

Date of experience: November 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eva,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user fatemehn1
Germany
1 review
0 helpful votes
  • Send Message
March 22nd, 2023
Verified purchase

I like it. I really like this platform and it has helped me a lot. From a technical point of view, it is very easy to work with it

Reason I chose this business:

It has a reasonable price. It is easy to work with and has many and varied templates

Date of experience: March 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fatemeh!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user arturk36
Armenia
1 review
0 helpful votes
  • Send Message
December 8th, 2022
Verified purchase

I am a developer, and I can suggest that user can bind and unbind his/her card when he/she want it will be seem more safe and user friendly, thank you supports for good job

Date of experience: December 8, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Artur,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user ruoh
Qatar
1 review
0 helpful votes
  • Send Message
October 5th, 2023
Verified purchase

I used your resume form last month. And I paid 1 USD for it already. Why this month you deduct 30USD from me?

Service

Date of experience: September 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ruo,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user lucilles114
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

Not only are their cover letter templates exceptional, but they're also incredibly affordable. Double win!

Date of experience: December 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lucille,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user zarchikow
Canada
1 review
0 helpful votes
  • Send Message
December 19th, 2023
Verified purchase

Time saving, creative layout and many styles to choose writing format for business women in professional career. Thank you.

Reason I chose this business:

Advertisement

Date of experience: December 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user mlicaa
Mozambique
1 review
0 helpful votes
  • Send Message
September 27th, 2023
Verified purchase

There is limited guidance features to add to the CV and you should mention that there is a charge prior to commencing the cv preparation

Date of experience: August 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user diara1
Iraq
1 review
0 helpful votes
  • Send Message
February 28th, 2023
Verified purchase

I complete my cv and every thing is perfect but I downloaded my cv in mistake so please delete my cv a d my account

Date of experience: February 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Diar!

Please check your inbox, we've sent you some guidelines on how you can cancell your account.

If you find any remaining problem, don't hesitate to contact contact@resumecoach.com so we can solve any remaining issue.

Thank you in advance,

- ResumeCoach Team

Thumbnail of user mayc134
Israel
1 review
0 helpful votes
  • Send Message
October 2nd, 2023
Verified purchase

My experience was very efficient and helpful. The website was very straight forward and easy to understand.

Reason I chose this business:

Reccomendation from a friend.

Date of experience: October 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello May,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user santosb40
Ohio
1 review
0 helpful votes
  • Send Message
December 16th, 2023
Verified purchase

This site doesn't just offer quality service but a variety of options. The AI features and templates cater to every need

Date of experience: December 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Santos,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user nassra3
Oman
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Thank for the CV and it is help me for saving the time and the work.

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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