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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,688
Neutral
256
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,403)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user ahmads167
Oman
1 review
0 helpful votes
  • Send Message
August 9th, 2023
Verified purchase

Easy to use and manage the information in the CV. The templates are efficiently designed and present relevant information properly.

Date of experience: August 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ahmad,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user dr.o6
Germany
1 review
0 helpful votes
  • Send Message
August 25th, 2023
Verified purchase

Would be nice, if:
- you inform on cost early &
- you allow registration at the beginning of the process, not at the end

Date of experience: August 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user fatmaa57
Oman
1 review
0 helpful votes
  • Send Message
September 29th, 2023
Verified purchase

More sections can be added and template can be more improved including more items instead of bullet points only in each section

Reason I chose this business:

I wanted to try different website to do my resume

Date of experience: August 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

ResumeCoach.com Team

Thumbnail of user dalem840
Georgia
1 review
0 helpful votes
  • Send Message
March 22nd, 2024
Verified purchase

These templates are total head-turners. Made my resume and cover letter pop in the best way. Trully recommended!

Date of experience: March 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dale,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user helenak62
South Africa
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Thank you for your assistance it is greatly appreciated. I cannot beleive how quick it went.

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Helena,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user user8850
Israel
1 review
0 helpful votes
  • Send Message
December 27th, 2023
Verified purchase

Its not free like it seems when one search for free cv on google. The size of the fonts its a bit small without an opption to make it bigger.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi שירי ה!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user orz
Israel
1 review
0 helpful votes
  • Send Message
May 28th, 2024
Verified purchase

Very comfortable platform!
I warmly recommend to all my friends

Date of experience: May 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user alhassana5
Germany
1 review
0 helpful votes
  • Send Message
September 24th, 2023
Verified purchase

Very easy to use and straight to the point. Like the experience and the advantage of using different templates.

Response was on time and doubts were clarified.

Reason I chose this business:

This is my first time using ResumeCoach so I wanted to give it a try to see how it's gonna work, but trust me I love it.

Date of experience: September 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alhassan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user orlandob95
California
1 review
0 helpful votes
  • Send Message
December 1st, 2023
Verified purchase

Every query is met with kindness and epic advice. It's like having a professional resume advisor on speed dial!

Date of experience: December 1, 2023

Thumbnail of user mollyw219
North Carolina
1 review
0 helpful votes
  • Send Message
November 30th, 2023
Verified purchase

Feels like I've got a personal team of cheerleaders. They're not just kind; they arm you with tools and tips to win!

Date of experience: November 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Molly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user malindak20
Oregon
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Should be free and not cost, it makes no sense, kind of crazy to charge

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Malinda!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user erica1411
Michigan
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Your resumes are NOT application tracking friendly. Terrible…

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eric,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Anne

ResumeCoach.com Team

Thumbnail of user thanidc
Thailand
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

This program can help a lot. I only used 20 minutes finishing my resume

Reason I chose this business:

It’s convenient and makes my life easier

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Thanid,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user andreav596
Illinois
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Very user friendly. Gave helpful suggestions and easy to navigate

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrea,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user jennyt327
Colombia
1 review
0 helpful votes
  • Send Message
November 13th, 2023
Verified purchase

Great and very useful. I liked it a lot.
Great and very useful. I liked it a lot.
Great and very useful. I liked it a lot.

Date of experience: November 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jenny,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user chantea9
South Africa
1 review
0 helpful votes
  • Send Message
May 23rd, 2024
Verified purchase

Using resume coach helped me to identify me and it is so amazing

Service

Date of experience: May 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chante,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user timothyd1036
Texas
1 review
0 helpful votes
  • Send Message
May 16th, 2024
Verified purchase

Can't take off your sample of being a sales associate.
Can't print on multiple pages

Date of experience: May 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Timothy

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Natti

ResumeCoach.com Team

Thumbnail of user dwayneh165
California
1 review
0 helpful votes
  • Send Message
July 31st, 2023
Verified purchase

The templates and the suggestions, the best of the app. Clean result and visually appealing I guess..

Date of experience: July 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dwayne,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user marinaz24
Switzerland
1 review
0 helpful votes
  • Send Message
February 8th, 2023
Verified purchase

Support was great! Great job from support! If there is anything that was great it was support! Thank you!

Date of experience: February 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user nathaniels241
Michigan
1 review
0 helpful votes
  • Send Message
November 1st, 2023
Verified purchase

Kudos to the platform for its responsive customer support. They promptly addressed my questions, ensuring I had a seamless experience.

Date of experience: November 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Nathaniel,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user mbahe
Cameroon
1 review
0 helpful votes
  • Send Message
November 7th, 2023
Verified purchase

Thank u for creating this platform I had a beautiful experience. But please can new templates be added

Date of experience: November 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mbah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Zoe

ResumeCoach.com Team

Thumbnail of user damarism40
Kansas
1 review
0 helpful votes
  • Send Message
April 17th, 2022
Verified purchase

It was great but you should include all the posible section options (certificates and courses, achievements, etc) right from the start and not at the end

Date of experience: April 17, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Damaris!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user anthonyh1688
North Carolina
1 review
0 helpful votes
  • Send Message
April 25th, 2023
Verified purchase

Resumecoach was a game-changer. The site helped me create a professional-looking resume that got noticed!

Date of experience: April 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anthony,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user walisungun
Malawi
1 review
0 helpful votes
  • Send Message
March 17th, 2023
Verified purchase

Good experience good experience good experience good experience good experience good experience good experience good experience

Date of experience: March 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user rebekam9
Denmark
1 review
0 helpful votes
  • Send Message
November 11th, 2023
Verified purchase

Said its free, but when filled out the template asked for payment to download. Unethical advertising.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rebeka,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Sara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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