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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,689
Neutral
256
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,399)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user chesterw75
New Jersey
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

Just tried ResumeCoach and it's a game-changer! Highly recommend for job seekers! Thank you, ResumeCoach!

Date of experience: August 16, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chester,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user trevorb338
Georgia
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

I was amazed at the variety and quality of templates Resume Coach provides. No design skills needed indeed!

Date of experience: October 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Trevor,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user m268
Israel
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

The hebrew is a bit problematic on this site and I would assume for all languages not staring from left to right.

Date of experience: October 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Zoe

ResumeCoach.com Team

Thumbnail of user daryld123
New York
1 review
0 helpful votes
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October 23rd, 2023
Verified purchase

My interview invites have nearly doubled since I started using their service. No jokes! Thanks to all the team! Im very happy!

Date of experience: October 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daryl,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user damiant62
Florida
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

Good nice fast Good nice fast Good nice fast Good nice fast Good nice fast Good nice fast
Good nice fast Good nice fast Good nice fast Good nice fast Good nice fast Good nice fast

Reason I chose this business:

Good nice fast Good nice fast Good nice fast Good nice fast Good nice fast Good nice fast
Good nice fast Good nice fast Good nice fast Good nice fast Good nice fast Good nice fast

Date of experience: September 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Damian,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user sitih8
BN
1 review
0 helpful votes
  • Send Message
March 11th, 2023
Verified purchase

A very simple and quick custom template with suggestions as well. If you have zero idea on what to put like me, I definitely recommend this one!

Reason I chose this business:

Lots of different templates to choose from.

Date of experience: March 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Siti!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user abdulrahmana236
Oman
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Account was renewed without my confirmation or notification.
I need to stop subscribing and get refund.

Date of experience: April 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

Thank you very much for taking the time to write about our company. We deeply appreciate it and hope that if you use our service again, you will feel that we have improved.

We hope to see you again, thank you for your words and we remind you that, if you need it, you can contact our support team whenever you need it: https://www.resumecoach.com/contact/

Stay safe!

-ResumeCoach

Thumbnail of user claudias563
Ohio
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Easy format to follow but in particular the customer service department when I called with a concern was exceptional!

Date of experience: July 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Claudia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user hienh11
Viet Nam
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

In some template of CV, the title " Objective" is fixed. I can't delete this word or replace it into Summary

Date of experience: March 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user lloydd105
New York
1 review
0 helpful votes
  • Send Message
July 14th, 2023
Verified purchase

The platform itself is intuitively designed, user-friendly, and brimming with a wealth of resources.

Date of experience: July 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lloyd,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user andrijap2
BA
1 review
0 helpful votes
  • Send Message
June 2nd, 2023
Verified purchase

Due to my mistake, I didn't check that the subscription was automatically renewed, but they met me and issued a refund

Date of experience: June 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrija,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user hughd79
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 17th, 2023
Verified purchase

0 complaints from me. It's super intuitive & easy to follow. Seems very good value for money. I'm impressed!

Date of experience: January 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hugh!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user simonl322
Virginia
1 review
0 helpful votes
  • Send Message
July 26th, 2023
Verified purchase

I would definitely recommend them to anyone who needs a fast turnaround on their resume! Incredible support team btw!

Date of experience: July 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Simon,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user karima82
Saudi Arabia
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Overall experience is very good actually, but it would be great if there was a flexibility in resume pages selection

Date of experience: January 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Karim!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user fathmaa
Kuwait
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase

Very professional way of helping others to create an eligible and perfect resume for job applications

Date of experience: June 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user karim201
Florida
1 review
0 helpful votes
  • Send Message
January 22nd, 2023
Verified purchase

You can choose from many cv templates, all super professional and neat! Plus its quick & easy. The CS was smooth. That's a keeper!

Date of experience: January 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kari,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user sheralees3
South Africa
1 review
0 helpful votes
  • Send Message
January 28th, 2023
Verified purchase

It was easy to create a resume, except sometimes had difficulty typing some sentences under work experience

Reason I chose this business:

To save time as I needed to apply for a job and I haven't created a resume in a very long time. I needed help.

Date of experience: January 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sheralee!

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

Thumbnail of user ludmilar3
Spain
1 review
0 helpful votes
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August 22nd, 2020

I actually quite liked the experience of using Resume Coach. It's a very user friendly interface and has many professional yet creative templates to choose from.

Date of experience: August 21, 2020

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Ludmila!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us 5 stars.

Best regards!

-ResumeCoach

Thumbnail of user manuelm510
Virginia
1 review
0 helpful votes
  • Send Message
September 24th, 2022
Verified purchase

Thank you for the wonderful experience. Resume Coach has made my life easier. Cindy provided excellent customer service and was very easy to communicate with. Highly Recommend!

Date of experience: September 24, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Manuel!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user robertn2129
California
1 review
0 helpful votes
  • Send Message
August 10th, 2023
Verified purchase

Y'all make it easy and intuitive, that's just what I wanted for my resume building process! Great support team (cindy)

Date of experience: August 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Robert,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Cindy, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user gerardob59
California
1 review
0 helpful votes
  • Send Message
June 9th, 2023
Verified purchase

Service!Without a doubt the best site for resources and resume maker.
Additionally, customer service is 5 stars.

Date of experience: June 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gerardo,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user jeanr730
Panama
1 review
0 helpful votes
  • Send Message
March 6th, 2023
Verified purchase

Customer service is just fast amd awesome! They helped me right away and i will continue using their services

Date of experience: March 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user toloaf
Germany
1 review
0 helpful votes
  • Send Message
February 8th, 2023
Verified purchase

Just needed a resume to show my work experience, nothing complicated. This fit the bill. Thank you..

Date of experience: February 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user salmank63
Iraq
1 review
0 helpful votes
  • Send Message
July 15th, 2023
Verified purchase

Didn't know it was a paid website. Should put this upfront so that people are not mislead. Very disappointed.

Date of experience: June 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Salman,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user aureab7
Philippines
1 review
0 helpful votes
  • Send Message
March 20th, 2023
Verified purchase

Sleek, stylish resume with very easy to follow template. There are suggested phrases for skills and job description!

Reason I chose this business:

Simple yet stylish templates and easy to follow instructions

Date of experience: March 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aurea!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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