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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,399 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,690
Neutral
256
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,399)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user terris714
Connecticut
1 review
0 helpful votes
  • Send Message
June 19th, 2023
Verified purchase

Amazing! Customer service exceptional ( Thank you Emma) and user friendly website. Already recommended to my friends!

Date of experience: June 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Terri,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service agent Emma, and we'll be sure to share your feedback with them. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We're honored that you chose ResumeCoach to assist you in enhancing your resume. We look forward to serving you again in the future and helping you achieve your career goals.

We wish you an amazing week and thank you again for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user marciab471
California
1 review
0 helpful votes
  • Send Message
May 8th, 2023
Verified purchase

I'm really happy with how my curriculum turned out. I was able to make it in just a few minutes and the final product looked very professional.

Date of experience: May 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marcia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user sonjap112
Georgia
1 review
0 helpful votes
  • Send Message
September 22nd, 2023
Verified purchase

Cindy from their chat team is exceptionally kind and helpful. I'm extremely pleased with the experience!

Date of experience: September 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user soultanam
Greece
1 review
0 helpful votes
  • Send Message
August 25th, 2023
Verified purchase

Excellent job. Keep on this way.
Very easy to complete the resume.
Such a helpful advices.
I definitely will recommend it

Date of experience: August 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Soultana,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user minp18
Hungary
1 review
0 helpful votes
  • Send Message
March 23rd, 2023
Verified purchase

You should let your customer know that isn't free beforehand, not after finishing filling up the document

Date of experience: February 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Min,

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

Thumbnail of user manuelq22
New York
1 review
0 helpful votes
  • Send Message
February 23rd, 2023
Verified purchase

My resume is now looking FIRE! Thank you guys for such a cool website and thanks to Luke who helped me out! Loved it

Date of experience: February 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Manuel!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Luke, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user arielc159
Illinois
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Thank you this really helped me write the best resume thank you

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ariel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user jamyam3
Tennessee
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

This is a great way to update resume and also to get great help I love it

Date of experience: May 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jamya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user dorism626
Ohio
1 review
0 helpful votes
  • Send Message
March 31st, 2024
Verified purchase

Took my resume from meh to wow in minutes. These templates are a game-changer for job applications. Just WOW WOW WOW

Date of experience: March 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Doris,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user manuelr462
Colombia
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

They offered me a large number of options, and it was very easy to do the process

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Manuel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user dorianj29
Michigan
1 review
0 helpful votes
  • Send Message
May 27th, 2024
Verified purchase

Formatting was shrunk to the point that it isn't even a full paged resume.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: May 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dorian,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Lizzie.

ResumeCoach.com Team

Thumbnail of user laela3
Washington
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Thank you, Noah. I've tried several other resume sites, and this is the best by far!

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lael,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user ervinc32
Illinois
1 review
0 helpful votes
  • Send Message
September 15th, 2023
Verified purchase

TouchesWith Resume Coach, I've created the best resume of my life. The personal touches and detail orientation truly sets it apart.

Date of experience: September 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ervin,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user brandynj4
Colorado
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

That was fast and easy. I would recommend resume coach to anyone.

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brandyn,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user sebata
Sweden
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

I used ResumeCoach for one time use however, they drew money from my account unnoticed. I had bad experience with ResumeCoach.

Date of experience: January 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Sebat,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Thumbnail of user dellam75
Florida
1 review
0 helpful votes
  • Send Message
August 15th, 2023
Verified purchase

Loved the style and the time saving. It was easy to work with, I would come again for the future, thnks

Date of experience: August 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Della,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user ralphs602
Michigan
1 review
0 helpful votes
  • Send Message
June 20th, 2023
Verified purchase

I would use again! I did not have any issues with the editor and my questions and doubts were answered inmmediately!

Date of experience: June 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ralph,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user joseb1106
Illinois
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Amazing work! Keep it up - thank you for you help!

Date of experience: May 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jose,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user godfreyt17
South Africa
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Excellent service provided from Noah. The suggestions were readily provided.

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Godfrey,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user maisaa1
Oman
1 review
0 helpful votes
  • Send Message
March 30th, 2024
Verified purchase

Great job Noah, I hope you If you could inform us about the payment at the beginning of the application process.

Service

Date of experience: March 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Maisa,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user stevenn975
Oregon
1 review
0 helpful votes
  • Send Message
May 24th, 2024
Verified purchase

I was very easy and good to use. I like the AI generator, it was helpful.

Date of experience: May 14, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hi there Steven!

We want to say a big thank you for taking the time to provide us with your feedback on this platform.

It's motivating to hear that you had a positive experience with ResumeGiants. Our team is committed to providing the best possible product and user experience, and we'll continue working hard to improve our services.

Thank you for being a part of the ResumeGiants community and helping us make it even better.

Best regards, Sara

ResumeGiants.com Team

Thumbnail of user kirsteng82
Germany
1 review
0 helpful votes
  • Send Message
January 20th, 2023
Verified purchase

I feel like I have been scammed. It is NOT clear from the beginning that in order to access the resume, a payment is needed. 23$/ month after the trial is totally ridiculous.

Date of experience: December 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Kirsten,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Thumbnail of user user9573
Israel
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

Great very good and great recommended for all go and use it now for your resume

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user anthonyb2901
Florida
1 review
0 helpful votes
  • Send Message
May 25th, 2024
Verified purchase

Fast easy to use no hassle easy to follow along and share

Date of experience: May 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anthony,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user seok10
KR
1 review
0 helpful votes
  • Send Message
May 26th, 2024
Verified purchase

I am so satisfied with this platform and i will use this a lot more and more.

Date of experience: May 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Seo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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