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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,693
Neutral
258
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,396)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user roseliap1
Namibia
1 review
0 helpful votes
  • Send Message
April 4th, 2024
Verified purchase

I have enjoyed the journey of discovery with Noah, thus yes I would recommend him to all!

Date of experience: March 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Roselia,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user dericb12
California
1 review
0 helpful votes
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May 1st, 2024
Verified purchase

It was a good experience and I hope more people take advantage of it.

Date of experience: April 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deric,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user annv388
California
1 review
0 helpful votes
  • Send Message
June 10th, 2023
Verified purchase

The layout and variety of the sample CV's are amazing and eye catching, which I think would spark the interest of any recruiter.

Date of experience: June 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ann,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user thuyl27
Viet Nam
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

It helped me a lot for making a nice CV, cheap and fast

Reason I chose this business:

Cheap and nice

Date of experience: April 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Thuy,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user nickk734
New York
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Experience.I have tried Resumecoach and it was a great experience. The suggestions make the process simple and fastttttt :D

Date of experience: May 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nick,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user shamaral2
Florida
1 review
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase

This platform was very helpful. I hope to land a job soon.

Date of experience: April 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Shamara,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Erin

ResumeCoach.com Team

Thumbnail of user morganh423
Virginia
1 review
0 helpful votes
  • Send Message
May 9th, 2024
Verified purchase

Great job! Thanking you so much. I am so happy I chose to work with you.

Date of experience: April 29, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Morgan,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user anthonyg2342
Florida
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Great easy to use great resume builder very professional and clean

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 27, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Anthony!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user waelb18
Israel
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

I paid 30$ on 28\4 and by mistake canceled it and now i cant use the app so i paid 2$ again even if my paymentship should be for anther month and i contacted you and no body give a tiny sh***

Date of experience: May 2, 2022

Thumbnail of user antoniom476
Antonio M. – ResumeCoach Rep

Hi Wael,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you,

-ResumeCoach

Thumbnail of user sokans
Cambodia
1 review
0 helpful votes
  • Send Message
August 31st, 2023
Verified purchase

I did many work after i graduated my university in 2005, such as restaurant services, Catering services, Construction work in Korea.

Reason I chose this business:

Good services

Date of experience: August 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sokan,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user orv
Israel
2 reviews
0 helpful votes
  • Send Message
December 4th, 2023
Verified purchase

Friendly interface - Wish if you had more tamplates options.
But all in all i had a good expoirience.

Date of experience: December 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user josephf2014
Oregon
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

See the title of the review. I didn't find it that helpful and the additional fees are not upfront.

Date of experience: April 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Joseph,

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user dondrausw1
Alabama
2 reviews
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Great product is a great tool to use while making a resume

Reason I chose this business:

Easy access plstform

Date of experience: April 27, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user harveyf82
California
1 review
0 helpful votes
  • Send Message
October 25th, 2023
Verified purchase

Beyond just a tool, Resume Coach offers real insights and practical advice. You are THE BEST! Recommended 100%

Date of experience: October 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Harvey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user patsyd71
California
1 review
0 helpful votes
  • Send Message
October 23rd, 2023
Verified purchase

I was skeptical at first, but Resume Coach really delivers on its promises. Would totally recommend to anyone in need of a nice cv ASAP!

Date of experience: October 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Patsy,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user ronaldf746
Texas
2 reviews
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

My experience was easy you put your job title in and let AI do the rest.

Reason I chose this business:

I wanted to streamline my resume and maximize my skills and abilities at the same time.

Date of experience: April 27, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Ronald,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user ratchadapornp
Thailand
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Awesome! I like this apps simple easy to use and classy template.

Reason I chose this business:

It on top of Google search.

Date of experience: April 27, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user curriculumv3
California
1 review
0 helpful votes
  • Send Message
May 8th, 2024
Verified purchase

Overall easy and fast experience when creating the cv

Date of experience: April 28, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user tamayaj1
Texas
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

A quick way to finish a resume. I love this website so much

Date of experience: April 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tamaya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Mia

ResumeCoach.com Team

Thumbnail of user tuanl30
GB
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I have been using another service, but I am totally satisfied with your

Date of experience: April 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tuan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user loisb336
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 11th, 2023
Verified purchase

CSEasy and good! Thanks so much Nerea for the support in the chat whit Customer Service! 5 stars or 10 stars hahahahahahaha

Date of experience: March 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Lois!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nerea, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user brittanyw752
Missouri
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Easy and quick to get the information entered and into a doc

Date of experience: April 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brittany,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user brettl267
Texas
1 review
0 helpful votes
  • Send Message
March 26th, 2024
Verified purchase

It was amazing, very helpful, and super easy to use. I would definitely recommend this to anyone

Date of experience: March 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brett,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user juliog249
Nebraska
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

Es mi primera vez usando esta app necesito conocerla mas para dar un buen punto de vista hasta ahora bien

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

¡Hola Julio!

Gracias por confiar en ResumeCoach para actualizar tu currículum, ¡estamos seguros de que la oportunidad que estás buscando está a la vuelta de la esquina!

Viendo tu reseña no podemos saber si has tenido problemas con nuestra plataforma.

Si necesitas ayuda con cualquier cosa, puedes ponerte en contacto con nuestro equipo de atención al cliente a través de https://www.resumecoach.com/contact/.

Esperamos verte de nuevo.

Saludos cordiales, Anne

Equipo de ResumeCoach.com

Thumbnail of user geoffreya78
Nevada
1 review
0 helpful votes
  • Send Message
April 9th, 2024
Verified purchase

Really easy to use and the templates are great. The AI feature was also very helpful.

Date of experience: March 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Geoffrey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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