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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,693
Neutral
258
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,396)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user tung
Turkey
1 review
0 helpful votes
  • Send Message
July 18th, 2023
Verified purchase

Thank you for valuable resume formet. It's highly perfecrt. I believe it helps me to find a job.
Sincerely...

Service

Date of experience: July 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user markr3447
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 28th, 2023
Verified purchase

Shoutout to the Resumecoach squad for their epic customer support! These guys are seriously goals...

Date of experience: July 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mark,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user carlosh380
Panama
1 review
0 helpful votes
  • Send Message
February 17th, 2023
Verified purchase

Impressive ressume assistance, gave me a lot of suggestion to fill it out, just wondurful, thank you

Date of experience: February 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carlos!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user barbarar2611
New Jersey
1 review
0 helpful votes
  • Send Message
June 21st, 2023
Verified purchase

Very happy with the result! I couldn't have asked for any more guidance and cooperation. Many thanks, resumecoach!

Date of experience: June 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Barbara,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user peterl1420
Virginia
1 review
0 helpful votes
  • Send Message
June 15th, 2022
Verified purchase

Ohh yeah! My cv looks awesome, had some troubles using the system but their customer service is so quick that was solved almost inmediately! Thank you andreeee

Date of experience: June 15, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Peter!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user rolande42
California
1 review
0 helpful votes
  • Send Message
July 8th, 2022
Verified purchase

Truly loved this site! Genuinely fast and kind support people. I was attended by a nice woman called Cindy, greetings from this review :)

Date of experience: July 8, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Roland!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user jeanpierrep9
Malaysia
1 review
1 helpful vote
  • Send Message
July 7th, 2022
Verified purchase

By searching and using your site, it stated that it was free.
Ended up paying, after doing all the work, I had no choice.

Date of experience: June 6, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jean-Pierre,

Thank you for sharing your experience, it helps us to grow and detect possible improvements. We would like to clarify that our free service is available to all users, providing the opportunity to export the information in a text version.

However, if you want a more comprehensive service, you can upgrade your plan for a small fee.

If we still haven't been able to resolve your query, please don't hesitate to contact our Customer Service Team. They will do their best to help you with whatever you need.
https://www.resumecoach.com/contact/

Thank you very much for your time.

-ResumeCoach

Thumbnail of user kristines443
Virginia
1 review
0 helpful votes
  • Send Message
September 21st, 2022
Verified purchase

Came back to leave this review after I got my job! It really worked and I'm really happy! 5 stars for cindy that is taking care of the chat

Date of experience: September 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Kristine!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Cindy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user lucasf63
Texas
1 review
8 helpful votes
  • Send Message
August 30th, 2020

Nearly 3 dollars to start a 14 day trial, after that, they immediately charge you 30$ out of nowhere. Cancel while you can.

Date of experience: August 30, 2020

Thumbnail of user sonalic9
India
1 review
0 helpful votes
  • Send Message
May 20th, 2022
Verified purchase

Overall it is a excellent experience, designation wise list of probable service suggestions are too good to use in a simple manner.

I received prompt attention, the backend team is very supportive in nature in resolving issues

Reason I chose this business:

I have experience it previously, and have a faith upon it, as it is based upon wizard-wise hands-on guidance to create a best Bio-Data/Resume.

Reason I chose this product:

I have experience it previously, and have a faith upon it...

Service
Quality

Date of experience: May 20, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sonali!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user cereny1
New York
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Very happy with this program, easy to use and beautiful designs!

Date of experience: April 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ceren,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user evgeniat5
Ireland
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Very quick and efficient way of creating a modern, corporate resume

Reason I chose this business:

Recommendation from a friend

Date of experience: April 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user melissaa1798
California
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

I was not aware of price nor that It would be limited access

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Melissa,

Thank you for sharing your feedback about your experience with ResumeCoach.com, we're sorry that our service did not meet your expectations.

First of all, we want to assure you that we always strive to be transparent with our users about our pricing structure.

We do offer a basic service that allows users to create and download their resume in plain text format for free. Additionally, we have a premium service that includes extra features such as the ability to download your document as a PDF or accesss our premium templates.

We apologize if this was not clear on our website. We value your feedback and will take it into consideration as we continue to improve our services. If you have any further questions or concerns, please do not hesitate to contact us directly via contact@resumecoach.com

Thank you for choosing ResumeCoach.com. We appreciate your comments and look forward to assisting you in the future.

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user amandam3203
Colorado
1 review
0 helpful votes
  • Send Message
April 30th, 2024
Verified purchase

Helpful in creating my document. Thank you I will use you again in the future.

Reason I chose this business:

It was easy to use.

Date of experience: April 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amanda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Mia

ResumeCoach.com Team

Thumbnail of user katied390
Idaho
1 review
1 helpful vote
  • Send Message
June 13th, 2022
Verified purchase

Surprise there is a fee. You should say it right off the bat not surprise us once we want to download.

Date of experience: May 14, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Katie!

Thank you very much for taking the time to write about our company. We deeply appreciate it and hope that if you use our service again, you will feel that we have improved.

We hope to see you again, thank you for your words and we remind you that, if you need it, you can contact our support team whenever you need it: https://www.resumecoach.com/contact/

Stay safe!

-ResumeCoach

Thumbnail of user erikl218
New Jersey
1 review
0 helpful votes
  • Send Message
June 22nd, 2022
Verified purchase

This resume builder is excellent! I don't think I'll use other from now on :) (thank you Cindy if you're reading this))

Date of experience: June 22, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Erik!

Thank you for sharing your experience with us! We will forward your comment to Erik, we assure you that will be as happy as we are to receive this type of review.

Greetings from the team!

-ResumeCoach

Thumbnail of user hafsam8
Maldives
1 review
0 helpful votes
  • Send Message
December 21st, 2022
Verified purchase

Amazingly understanding people at the support chat, helped resolve my issue swiftly without any hassle whatsoever. Thank you for the help

Date of experience: December 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hafsa!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user kimb2299
Viet Nam
1 review
0 helpful votes
  • Send Message
February 9th, 2023
Verified purchase

This website helps me a lot and it has various types of CV as well as CL. I really appreciate that!

Date of experience: February 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kim!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user christophers1677
Oklahoma
2 reviews
0 helpful votes
  • Send Message
April 29th, 2024
Verified purchase

Great experience and would recommend to my family and friends Thank you

Date of experience: April 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christopher,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user lilym170
New York
1 review
0 helpful votes
  • Send Message
March 30th, 2022

Five stars! Very fast and fun to renew my resume image! Very good service at an economical price! Great CS chat!

Service
Value
Quality

Date of experience: March 30, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Lily!

Thank you for sharing your experience and choosing us to do your Resume. We are glad to read your give us.

Best regards!

-ResumeCoach

Thumbnail of user mehmetk45
Turkey
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

You wrote it was free but you lied. It is not free!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mehmet,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user andreah1457
Nebraska
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Andrea,

From our side, we'd like to inform you that the resume generated by our platform is designed to be shared online easily and safely.

However, our team is always working towards a solution to solve any problem.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Julia

ResumeCoach.com Team

Thumbnail of user fredp421
Florida
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Easy! They guide you on what to do!. Its only $2.95!

Date of experience: April 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Fred,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user venetiak2
Greece
1 review
0 helpful votes
  • Send Message
May 2nd, 2024
Verified purchase

Date of experience: April 22, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Venetia,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Julia

ResumeCoach.com Team

Thumbnail of user gily15
Texas
1 review
0 helpful votes
  • Send Message
May 1st, 2024
Verified purchase

Super easy, took me 15 mins, that's cause I'm moving slow

Date of experience: April 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gil,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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