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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,694
Neutral
258
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,396)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user yusifk1
Azerbaijan
1 review
0 helpful votes
  • Send Message
June 30th, 2022
Verified purchase

Love this site a lot.My day was almost ruined because of a monthly subscription i did not know I had but thank God they helped me.

Date of experience: June 30, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yusif!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user lasheah
California
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

VERY easy site to use. Made doing my resume a breeze and headache free!

Date of experience: April 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello La'Shea,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user victoriar952
Georgia
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Date of experience: April 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Victoria,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user dariusd17
California
2 reviews
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Good can't complain at all great template easy to navigate

Reason I chose this business:

For formatting

Date of experience: April 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Darius,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user davidg6937
Connecticut
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Date of experience: April 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello David,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user jessicaj1901
New Jersey
1 review
0 helpful votes
  • Send Message
April 27th, 2024
Verified purchase

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Jessica!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Becky

ResumeCoach.com Team

Thumbnail of user hashema18
Kuwait
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

Good but its need some improvement like to show professional resume

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hey Hashem!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user steffanym55
California
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

The AI generator made it so easy and my resume looks great!

Date of experience: April 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Steffany,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user brianm4527
California
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

Good experience. Site was easy to navigate. Hope y'all find a job.

Date of experience: April 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user carmenj232
Florida
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

Get it Noah. You got this and we need you! Thank you! Blessings.

Date of experience: April 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Carmen,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user ss1235
New Mexico
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

It was very basic assistance, nothing truly remarkable

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Lola

ResumeCoach.com Team

Thumbnail of user rachellee36
Florida
1 review
0 helpful votes
  • Send Message
April 22nd, 2024
Verified purchase

I needed to update my resume. This was very easy to use.

Date of experience: April 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rachelle,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user sarahh2851
Ohio
1 review
0 helpful votes
  • Send Message
April 26th, 2024
Verified purchase

So easy to use and my resume came out sounding like I'm a real-life professional.

Reason I chose this business:

AI assistance

Date of experience: April 16, 2024

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello Sarah,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user lancet90
Tennessee
1 review
0 helpful votes
  • Send Message
March 12th, 2023
Verified purchase

ResumeWith the help of Resume Coach, you can create a professional and effective resume that will help you stand out from the competition.

Date of experience: March 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Lance!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user mj562
Florida
1 review
0 helpful votes
  • Send Message
April 17th, 2024
Verified purchase

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user germainen8
Texas
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

Good template, but AI needs more personalized support.Also, it is not possible to switch sections.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Germaine!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your words let us know that we're on the right path. However, your rating suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user bahak2
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 25th, 2024
Verified purchase

It was user friendly and gave me proper suggestions during job history entries.

Date of experience: April 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Baha,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user jorim8
Texas
1 review
0 helpful votes
  • Send Message
September 15th, 2023
Verified purchase

Great no problem at all everything was easy to navigate. I look forward to using the site again.

Date of experience: September 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jori,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user antoniom654
California
1 review
0 helpful votes
  • Send Message
October 3rd, 2023
Verified purchase

Very helpful template and AI option to help you. It was so easy to make a professional curriculum.

Reason I chose this business:

I chose it randomly

Date of experience: October 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Antonio,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user yairenisc
Panama
1 review
0 helpful votes
  • Send Message
June 3rd, 2022
Verified purchase

Great experience, helped me with everything I need to put on my resume! I'd totally recommend to anyone.

Reason I chose this business:

Because I’ve seen many excellent reviews

Service

Date of experience: June 3, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yairenis!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user yasmineb31
France
1 review
0 helpful votes
  • Send Message
June 6th, 2022
Verified purchase

Super pleasant, quick and professional! Will be returning to this service as soon as I need another resume.

Date of experience: June 6, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Yasmine!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user angelaw2189
Hong Kong
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

The apps is easy to use and integrate with AI so that the professional wordings can be followed.

Reason I chose this business:

Just recommend by browser

Date of experience: September 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Angela,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Taylor.

ResumeCoach.com Team

Thumbnail of user wathleinea
French Guiana
1 review
0 helpful votes
  • Send Message
March 20th, 2023
Verified purchase

I enjoyed the service. Everything went smoother. I just wish there was a way to pay with paypal.

Reason I chose this business:

I can up in my search

Date of experience: March 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Wathleine!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user lelab31
Florida
1 review
0 helpful votes
  • Send Message
May 12th, 2023
Verified purchase

SIMPLE, EASY TO USE, WONDERFUL, FRIENDLY SUPPORT TEAM, GREAT RESULT FOR TO TIME INVEST. YES I WOULD REPEAT

Date of experience: May 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lela,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user quianas10
New York
1 review
0 helpful votes
  • Send Message
April 23rd, 2024
Verified purchase

Cancel Subscription. I want to cancel my subscription

Date of experience: April 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Quiana,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lola

ResumeCoach Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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