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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,693
Neutral
258
Negative
527
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,395)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user qusaim3
Qatar
1 review
0 helpful votes
  • Send Message
April 13th, 2024
Verified purchase

Excellent experience send easy to apply.i will recommend that to everyone asked.

Date of experience: April 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Qusai,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user lucasw194
California
1 review
0 helpful votes
  • Send Message
March 22nd, 2024
Verified purchase

Thought the cv would be free but it turned out after completion it was not

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lucas,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user ameenaa11
Maldives
1 review
0 helpful votes
  • Send Message
November 21st, 2023
Verified purchase

Thank you very much for the help provided. It was very helpful as I needed one urgently

Service

Date of experience: November 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ameena,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user adanh22
Maine
1 review
0 helpful votes
  • Send Message
April 8th, 2024
Verified purchase

Stated it was a free template but you need to pay to download.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: March 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Adan,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Lola

ResumeCoach.com Team

Thumbnail of user brittanyd606
California
1 review
0 helpful votes
  • Send Message
April 14th, 2024
Verified purchase

I love how simple it is and all the options to make it the perfect resume

Reason I chose this business:

Matched my preferences

Date of experience: April 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brittany,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user heatherj887
California
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

Love the AI suggestions, it helps a lot with professional language.

Date of experience: April 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heather,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user nguyenv35
Viet Nam
1 review
0 helpful votes
  • Send Message
October 14th, 2023
Verified purchase

I am not good at describe somethings that really good like this, It is sound ineffable website!

Date of experience: October 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nguyen,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user joset631
New York
1 review
0 helpful votes
  • Send Message
October 9th, 2023
Verified purchase

Great and professional templates, as well a nice a practical design to create your CV from scratch

Date of experience: October 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jose,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user chadh677
Missouri
1 review
0 helpful votes
  • Send Message
April 7th, 2024
Verified purchase

Great interaction, professional product! Very helpful and time efficient.

Date of experience: April 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chad,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user orlandom130
New Jersey
1 review
0 helpful votes
  • Send Message
November 15th, 2022
Verified purchase

The customer service was professional. They patiently resolved my doubts while stepping me through the whole process.

Date of experience: November 15, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Orlando,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user triinp
Spain
1 review
0 helpful votes
  • Send Message
September 28th, 2023
Verified purchase

It was easy to use and there was a little bit more info than others cv places

Good

Service

Date of experience: September 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user marieb1130
Virginia
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

Easy to use and gave me a professional resume. I feel more confident applying to jobs now.

Date of experience: May 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user iknaze
Turkey
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

I discovered the website when i had been in a hurry because my applying will finish tomorrow

Reason I chose this business:

It is the best

Date of experience: March 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user carmelol15
Italy
1 review
0 helpful votes
  • Send Message
March 6th, 2023
Verified purchase

Great job, very simple and quick.
It's my first time in your site, I'm very satisfied.
Thanks

Date of experience: March 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carmelo,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user yuliiai
Belgium
1 review
0 helpful votes
  • Send Message
September 4th, 2024
Verified purchase

Ik kon niet terug naar de laatste stap om een ​​hobby-item toe te voegen

Date of experience: August 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hallo Yuliia,

Bedankt dat je de tijd hebt genomen om een ​​review achter te laten! We zijn blij om te horen dat je een positieve ervaring hebt gehad met onze cv-bouwservices.

Onze excuses voor het ongemak dat deze situatie je heeft bezorgd. We willen je de allerbeste service bieden, dus we vragen je om contact op te nemen met ons klantenserviceteam, zodat we het probleem zo snel mogelijk kunnen oplossen.

Je kunt dit doen via het gedeelte Contact op onze website: https://www.resumecoach.com/contact/

Als we nog iets anders voor je kunnen doen, laat het ons dan weten. We zijn er altijd om je te helpen en we stellen je feedback op prijs.

Nogmaals bedankt voor je vriendelijke woorden en voor het kiezen van ResumeCoach!

Met vriendelijke groet, Amy

ResumeCoach.com Team

Thumbnail of user mohamedh223
Kuwait
1 review
0 helpful votes
  • Send Message
April 8th, 2023
Verified purchase

I cant download the file there no action with download button its very bad for your site

Date of experience: March 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammed,

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, you can contact our Customer Service team via contact@resumecoach.com so we can assist you with this issue.

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user ajiths2
Bahrain
1 review
0 helpful votes
  • Send Message
April 27th, 2023
Verified purchase

Not free Site is ok until everything done u ask for payment before that said free template

Date of experience: March 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Ajith,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Thumbnail of user jossiasc
Mozambique
1 review
0 helpful votes
  • Send Message
May 2nd, 2023
Verified purchase

Thank u the site is safe and nice I hope ingest are job soon and learn more

Service

Date of experience: May 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jossias,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

The ResumeCoach.com Team

Thumbnail of user karans138
India
1 review
0 helpful votes
  • Send Message
October 24th, 2022
Verified purchase

Excellent experience. Very easy to create resume. Just fill out the boxes and resume is created automatically.

Date of experience: October 24, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Karan,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user johnathanp66
Georgia
1 review
0 helpful votes
  • Send Message
August 12th, 2023
Verified purchase

Very polite staff. The customer service agent has been very speedy! Thank you supports for good job

Date of experience: August 12, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Johnathan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user alpera8
Turkey
1 review
0 helpful votes
  • Send Message
August 10th, 2023
Verified purchase

This is very useful if you make cv or cover letter. You have so many design options.

Reason I chose this business:

Cv and cover letter needed

Date of experience: August 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alper,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user giusepped59
Bulgaria
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

I used one of the many templates, very helpful. Special kudos to the customer support chat team.

Date of experience: March 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Giuseppe,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user austinb433
Germany
1 review
0 helpful votes
  • Send Message
October 26th, 2022
Verified purchase

It's a simple and easy to use platform with a lot of useful templates with just 1 euro for 14 days using. Like it

Date of experience: October 26, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Austin,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user ozturkd
Ozturk D.
Turkey
1 review
0 helpful votes
  • Send Message
June 6th, 2022
Verified purchase

I had a resume, and I wanted to cancel my membership.And Stephan help me.he is very nice man and kind. Thank you all support

Date of experience: June 6, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephan, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user brookej141
New York
1 review
0 helpful votes
  • Send Message
August 17th, 2023
Verified purchase

Huge shoutout to ResumeCoach! I will recomend this to all my friends need to make good resume. Good Good Good

Date of experience: August 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Brooke,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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