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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,391 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,703
Neutral
260
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,391)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user nakr1
Cambodia
1 review
0 helpful votes
  • Send Message
July 3rd, 2023
Verified purchase

It is very convenient to create the resume, and I love it so much.

Date of experience: July 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user konstantinaz1
Belgium
1 review
0 helpful votes
  • Send Message
May 21st, 2023
Verified purchase

It was not clear to me from the beginning that I had to pay

Date of experience: April 21, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Konstantina,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user afraha7
Oman
1 review
0 helpful votes
  • Send Message
March 23rd, 2023
Verified purchase

This website helped me to write a professional resume in a very short time.

Date of experience: March 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Afrah!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user alissab60
Washington
1 review
0 helpful votes
  • Send Message
August 19th, 2023
Verified purchase

You catch me with a free generator then ask me for money. 1 star!

Date of experience: July 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alissa,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user dushyanthag
Malta
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase

It was very easy going and very efficient platform to create a perfect CV.

Date of experience: January 7, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user christinag1108
Arizona
1 review
0 helpful votes
  • Send Message
February 20th, 2024
Verified purchase

Date of experience: February 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christina,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user reeyay
Bahrain
1 review
0 helpful votes
  • Send Message
September 18th, 2023
Verified purchase

Its a really great app. I will surely come back again when i needed.

Date of experience: September 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Reeya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user annan887
Hong Kong
1 review
0 helpful votes
  • Send Message
February 6th, 2023
Verified purchase

Very clear step by step guide with no fuss. Easy to use and efficient.

Date of experience: February 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anna!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user janicej495
Florida
1 review
0 helpful votes
  • Send Message
February 5th, 2023
Verified purchase

It was a great experience. Easy to follow along. Great templates and modernized outlook

Date of experience: February 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Janice!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user aishathn1
Maldives
1 review
0 helpful votes
  • Send Message
February 6th, 2023
Verified purchase

There were really good options to choose for key points, it really helped me.

Date of experience: February 6, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user atheera6
Saudi Arabia
1 review
0 helpful votes
  • Send Message
August 25th, 2023
Verified purchase

The designs are beautiful and easy to use. I wanted to add more languages.

Date of experience: August 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user sallyr380
Missouri
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Ad said it was free so why am I paying for it? False advertising

Date of experience: April 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sally,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user marcelos68
Switzerland
1 review
0 helpful votes
  • Send Message
September 5th, 2023
Verified purchase

Good helped me to complete my cv and now I can start my research.thanks

Date of experience: September 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marcelo,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user quintonh51
New York
1 review
0 helpful votes
  • Send Message
January 19th, 2024
Verified purchase

It was good. Very good. No issues. Just killing up space this point

Reason I chose this business:

First on Google search

Date of experience: January 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Quinton,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user sergeyz32
Croatia
1 review
0 helpful votes
  • Send Message
February 19th, 2024
Verified purchase

Everything is good using a tool. My resume is very good.

Date of experience: February 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sergey,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user jasmins105
Florida
1 review
0 helpful votes
  • Send Message
February 19th, 2024
Verified purchase

Very helpful and informative. I needed it for my last minute resume that is due tomorrow

Reason I chose this business:

I chose resumecoach because the templates are helpful

Date of experience: February 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jasmin,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user rockyc90
California
1 review
0 helpful votes
  • Send Message
February 19th, 2024
Verified purchase

Building a resume has always been daunting. But this service made it fast and efficient.

Date of experience: February 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rocky,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user jesuss313
Texas
1 review
0 helpful votes
  • Send Message
February 19th, 2024
Verified purchase

Real good service with multiple templates to choose from!

Date of experience: February 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jesus,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user evyc3
Georgia
1 review
0 helpful votes
  • Send Message
June 28th, 2022
Verified purchase

If i need to update my cv again in the future will come back to create a better cv for an even better job! Thnks Andrew great chat.!

Date of experience: June 28, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Evy!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Andrew, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user hannahm860
Florida
1 review
0 helpful votes
  • Send Message
February 9th, 2024
Verified purchase

Please don't charge me without asking. I received a charge for $29.50 that I did not authorize.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 2, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hannah,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user albertk268
Iowa
1 review
0 helpful votes
  • Send Message
December 30th, 2022
Verified purchase

This was so easy and prompted us for new ideas and ways to say them. I am very impressed and want to thank you.

Date of experience: December 30, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Albert!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user aashutoshk
Australia
1 review
0 helpful votes
  • Send Message
February 12th, 2024
Verified purchase

Very helpful and practical.Very much useful for personal use as well as business use.

Date of experience: February 12, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aashutosh,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user nahids9
Austria
1 review
0 helpful votes
  • Send Message
February 18th, 2024
Verified purchase

Date of experience: February 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nahid,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards, Lola

ResumeCoach.com Team

Thumbnail of user andreww1816
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 30th, 2022
Verified purchase

Ivy was amazing from start to finish. Extremely helpful and resourceful. What was a very stressful time turned into a quick and easy transaction.

Date of experience: November 30, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Andrew!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Ivy, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user mbalim5
South Africa
1 review
0 helpful votes
  • Send Message
February 17th, 2024
Verified purchase

Please allow option for I'd number in the personal details

Date of experience: February 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mbali,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Lola

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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