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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,387 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,708
Neutral
259
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,387)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user user8859
Israel
1 review
0 helpful votes
  • Send Message
December 10th, 2023
Verified purchase

You took 29 usd without referring to me i want refund and unsubscribe

You took 29 usd without referring to me i want a refund please i want to unsubscribe

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: December 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Cami

ResumeCoach.com Team

Thumbnail of user hysenl
Australia
1 review
0 helpful votes
  • Send Message
January 3rd, 2024
Verified purchase

OK on paying and that's fair but why don't you warn at the beginning?

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: December 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user deantaen
Georgia
1 review
0 helpful votes
  • Send Message
December 1st, 2023
Verified purchase

The best website you can use. Very simple and easy.

Date of experience: December 1, 2023

Thumbnail of user ahamedl
Oman
1 review
0 helpful votes
  • Send Message
April 17th, 2023
Verified purchase

Nice templates, valuable suggestions. Can add more different templates.

Date of experience: April 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ahamed,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user mohameds394
Iraq
1 review
0 helpful votes
  • Send Message
September 27th, 2023
Verified purchase

Bad experience
This could work for people without experience

Date of experience: September 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Mohamed!

Thank you for sharing your experience with us. We really appreciate it and hope that you choose our service again in the future.

Your rating let us know that we're on the right path. However, your words suggests that we can improve in some ways. You can contact our customer support team with your comments, suggestions or queries using the following link: https://www.resumecoach.com/contact/

Have a great day!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user alia1243
Finland
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase

Fine good very fine it was fine no worries it was ok i don't know what to tell you

Date of experience: September 1, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ali,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user merric13
Tennessee
1 review
0 helpful votes
  • Send Message
March 2nd, 2023
Verified purchase

Date of experience: March 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Merri,

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user emilyak
Armenia
1 review
0 helpful votes
  • Send Message
November 25th, 2023
Verified purchase

I am very pleased with your professionality, thanks!

Date of experience: November 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Emilya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user onkarp3
Germany
1 review
0 helpful votes
  • Send Message
November 26th, 2023
Verified purchase

Date of experience: November 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Onkar,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user realezag
Qatar
1 review
0 helpful votes
  • Send Message
November 25th, 2023
Verified purchase

Very helpful, easy access and great coaching when indicating the details

Reason I chose this business:

Accomodated coach and very assisting

Date of experience: November 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user tessiec12
Idaho
1 review
0 helpful votes
  • Send Message
November 29th, 2023
Verified purchase

Super simple and love the professional AI generated answers. My resume looks amazing!

Date of experience: November 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tessie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user zvonimirb1
Croatia
1 review
0 helpful votes
  • Send Message
December 27th, 2023
Verified purchase

Bad I didn't know you would pay 28 euro in the end

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Zvonimir,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user ashih
Israel
1 review
0 helpful votes
  • Send Message
November 29th, 2023
Verified purchase

This was very helpful in creating my resume. Thank you!

Reason I chose this business:

Found 8t on the internet

Date of experience: November 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ashi,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user lames1
Kenya
1 review
0 helpful votes
  • Send Message
March 23rd, 2023
Verified purchase

Loved it. Easy to use and guidelines are easy to fully through

Date of experience: March 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user dinarak2
New York
1 review
0 helpful votes
  • Send Message
September 17th, 2023
Verified purchase

It was very good! I loved it! Very nice and cool experience!

Date of experience: September 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user gowthamv6
Sri Lanka
1 review
0 helpful votes
  • Send Message
January 18th, 2023
Verified purchase

It was really good and Nathalie was really helpful with my concern. I appreciate it.

Date of experience: January 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thank you for sharing your experience with us! We will forward your comment to Nathalie, we assure you that will be as happy as we are to receive this type of review.

Greetings from the team!

-ResumeCoach

Thumbnail of user mohamedm329
Maldives
1 review
0 helpful votes
  • Send Message
November 10th, 2023
Verified purchase

My experience was very good, it was very helpful..

Date of experience: November 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohamed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user user8825
Israel
1 review
0 helpful votes
  • Send Message
November 23rd, 2023
Verified purchase

Everything went well, and there was no need to contact anyone.
Very much appreciated

Reason I chose this business:

Easy, not expensive & fast

Date of experience: November 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi,

Thank you for taking the time to provide us with your feedback. We're glad to hear that you found our resume building services helpful and that your document turned out well.

We appreciate your suggestions for improvement and will definitely take them into consideration as we continue to develop our platform. We're always looking for ways to do better and provide the greatest service to our customers.

If you have any other feedback or suggestions, please feel free to reach out to us at any time. We value your input and want to ensure that our customers have the best possible experience with ResumeCoach.

Thank you for choosing us, and we look forward to seeing you again in the future!

Best regards, Cami

ResumeCoach.com Team

Thumbnail of user josej554
Colombia
1 review
0 helpful votes
  • Send Message
November 22nd, 2023
Verified purchase

It was very pleasant I could do all tests with no difficulty

Date of experience: November 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jose,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user mohammeda1335
Saudi Arabia
1 review
0 helpful votes
  • Send Message
October 23rd, 2023
Verified purchase

Very good and very Simple and easy to use this Site

Service

Date of experience: October 23, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mohammed,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user erinb822
Idaho
1 review
0 helpful votes
  • Send Message
September 5th, 2023
Verified purchase

This is the best way to get a professional Resume' in the best way fast..

Date of experience: September 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Erin,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user rienao
California
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

I love the versatility and how easy the builder is. I love all the selections and the ideas

Service

Date of experience: May 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user fabijanb1
Germany
1 review
0 helpful votes
  • Send Message
March 25th, 2023
Verified purchase

The simplicity and the whole design. The suggestions and the best thing i can change languages

Date of experience: March 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fabijan!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user ameliak95
South Africa
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

I love the way the template is.

It is very fabulous

Date of experience: May 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amelia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user denz7
Bahrain
1 review
0 helpful votes
  • Send Message
September 28th, 2023
Verified purchase

So easy! Excellent! You must try it! It is so helpful!

Date of experience: September 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Deniz,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara
ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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