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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,711
Neutral
259
Negative
525
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,384)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user mariaemmanouelad
Greece
1 review
0 helpful votes
  • Send Message
September 26th, 2023
Verified purchase

Helpful,nice with many choices thank you very much

Date of experience: September 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user akzhanb
Kazakhstan
1 review
0 helpful votes
  • Send Message
March 18th, 2023
Verified purchase

Date of experience: March 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Akzhan!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user quann35
Viet Nam
1 review
0 helpful votes
  • Send Message
September 13th, 2023
Verified purchase

The service is good but you should have told us that i need to pay

Date of experience: September 13, 2023

Thumbnail of user resumeg1
Customer Care Team R. – ResumeCoach Rep

Hello,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards,

The ResumeCoach Team

Thumbnail of user shathaa12
Saudi Arabia
1 review
0 helpful votes
  • Send Message
March 8th, 2023
Verified purchase

Good, good, good. Excellent. Wonderful. Wow. Wow. Wow.

Reason I chose this business:

Peaple recommendation

Date of experience: March 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Shatha!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user ntombis
South Africa
1 review
0 helpful votes
  • Send Message
July 26th, 2023
Verified purchase

Easy experience. That one should consider when applying for a job

Reason I chose this business:

I want to get the job a studied for

Date of experience: July 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user tebogom5
South Africa
1 review
0 helpful votes
  • Send Message
February 19th, 2023
Verified purchase

Excellent experience very fast,efficient and easy to use

Excellent service

Reason I chose this business:

Your company is the best

Date of experience: January 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey Tebogo!

Thank you very much for taking the time to write about our company. We deeply appreciate it and hope that if you use our service again, you will feel that we have improved.

We hope to see you again, thank you for your words and we remind you that, if you need it, you can contact our support team whenever you need it: https://www.resumecoach.com/contact/

Stay safe!

-ResumeCoach

Thumbnail of user jayamanir
Maldives
1 review
0 helpful votes
  • Send Message
September 9th, 2023
Verified purchase

Filling up the template was so easy and doesn't take much time.

Date of experience: September 9, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jayamani,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user anaf311
Portugal
1 review
0 helpful votes
  • Send Message
January 22nd, 2023
Verified purchase

Its was good and help me make my CV more professional

Reason I chose this business:

Good reviews

Date of experience: January 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ana!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user yuliatin
Indonesia
1 review
0 helpful votes
  • Send Message
August 3rd, 2023
Verified purchase

Very helpful for me who is in need of a quick simple but attractive template

Date of experience: August 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user sophieb246
Rwanda
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

It is very simple, convenient, and straight forward to use.

Date of experience: June 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sophie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user wasima31
PS
1 review
0 helpful votes
  • Send Message
January 22nd, 2023
Verified purchase

Good work, thank you for this service.
I create my cv

Reason I chose this business:

Goigle search

Date of experience: January 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Wasim!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user isabeld97
Portugal
1 review
0 helpful votes
  • Send Message
January 24th, 2023
Verified purchase

Date of experience: January 24, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Isabel,

We are delighted that you left us your feedback, thank you very much!

Our resume builder is made up of a lot of technical work and creativity, but also of the feedback we receive from users.

We will not stop working to keep improving our product.

Thanks again for being close to us.

Best regards,

-ResumeCoach

Thumbnail of user gabrielah92
Slovakia
1 review
0 helpful votes
  • Send Message
May 4th, 2023
Verified purchase

Thank you very much for your professional approach.

Date of experience: May 4, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gabriela,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

-ResumeCoach.com Team

Thumbnail of user gabrielas159
Colorado
1 review
0 helpful votes
  • Send Message
February 24th, 2023
Verified purchase

We show boxes for photos in CV and no section to complete it

Date of experience: January 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gabriela,

Sorry for the inconvenience. We really feel bad that you felt this way. If we haven't solved your problem yet, we remind you that we have policies that protect the user.

You can find the information here by filling out the form: https://www.resumecoach.com/terms-of-use/

Thank you very much.

Kind regards

-ResumeCoach

Thumbnail of user franciscof146
Portugal
1 review
0 helpful votes
  • Send Message
May 11th, 2023
Verified purchase

Even after paying for my resume, they charged me 30€

Service

Date of experience: April 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Francisco,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards,

ResumeCoach.com Team

Thumbnail of user andilem11
Eswatini
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

Great templates, different option to suit your preferences

Date of experience: September 25, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Jennifer

ResumeCoach.com Team

Thumbnail of user michaels10650
Israel
1 review
0 helpful votes
  • Send Message
April 18th, 2023
Verified purchase

U charged me 30$ in addition to the 1 $ experience.

Date of experience: March 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Michael,

We apologize for any misunderstanding on our plans and pricing.

Unfortunately, we do not know what happened during your interaction, so in order to review your case, we suggest you contact our support line so that our Customer Care Team can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.resumecoach.com/contact/

Thank you

-ResumeCoach

Thumbnail of user huongn36
Viet Nam
1 review
0 helpful votes
  • Send Message
March 19th, 2023
Verified purchase

It's quite good. But it got any trouble with my bank account and the free is too expensive

Date of experience: March 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Huong!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user urie1
Israel
1 review
0 helpful votes
  • Send Message
October 27th, 2023
Verified purchase

I looked up "creating a resume for free", turns out its not.
Besides that everything is good

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Uri,

Thank you for taking the time to review our service.

First, we'd like to apologize for any inconvenience caused by using our site. To clarify, we do offer a free service that allows you to build your resume and download it in TXT format. However, if you'd like to download your resume in PDF format, an upgrade to the paid version is required.

If you have any further questions or concerns, please do not hesitate to contact our customer support team. We are always happy to help and provide assistance in any way we can. You can reach customer support directly via contact@resumecoach.com

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals.

Sincerely, Sara

ResumeCoach.com Team

Thumbnail of user fredingtona
Vanuatu
1 review
0 helpful votes
  • Send Message
March 18th, 2023
Verified purchase

I enjoyed using this site for designing my resume. It's easy and faster.

Reason I chose this business:

Easy and fast and neat and professionally designed

Date of experience: March 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user susannal44
Sweden
1 review
0 helpful votes
  • Send Message
March 13th, 2023
Verified purchase

Good looking, professional templates. Easy to use. I only missed a square for references.

Reason I chose this business:

The templates and the price.

Date of experience: March 13, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Susanna!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user klaudioj
Croatia
1 review
2 helpful votes
  • Send Message
April 7th, 2023
Verified purchase
• Updated review

Very bad, stealing money from my acc with no permission

Date of experience: March 8, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Klaudio,

We are sorry for any inconvenience this situation may have caused you. Our firm intention is to offer the best service, so we ask you to please contact our customer service team to solve it as soon as possible.

You can do so by accessing the 'Contact' section of our website: https://www.resumecoach.com/contact/.

We will be happy to assist you.

Kind regards,

-ResumeCoach

Easy cv builder
February 12th, 2023
Verified purchase
• Previous review

Date of experience: February 12, 2023

Thumbnail of user ditebohol
South Africa
1 review
0 helpful votes
  • Send Message
August 5th, 2023
Verified purchase

Very good but not ready for you to make me comment about it

Date of experience: August 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user marziyehg
Maryland
1 review
0 helpful votes
  • Send Message
January 26th, 2023
Verified purchase

The website is user friendly, it was easy for me to make my resume.

Date of experience: January 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Marziyeh!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user inathin1
South Africa
1 review
0 helpful votes
  • Send Message
September 1st, 2023
Verified purchase

Not much i can say but you are helpful to people like me

Date of experience: August 2, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thank you for trusting ResumeCoach to update your resume, we're sure that the opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, but a little concerned by the rating that you choose to leave us after your kind words. So, we'd like to invite you to contact our Customer Care team, in case you need further support. You can do this via the following link: https://www.resumecoach.com/contact/

We hope to see you again!

Best regards

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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