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    ResumeCoach

2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,384 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,712
Neutral
259
Negative
525
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,384)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (170) bank account (16)
Thumbnail of user johnp6222
Greece
1 review
0 helpful votes
  • Send Message
February 10th, 2023
Verified purchase

Very impressively structured, carefully thought out with vital information.

Reason I chose this business:

The presentation inspired me.

Date of experience: February 10, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user qiannaa1
Georgia
1 review
0 helpful votes
  • Send Message
June 19th, 2023
Verified purchase

This is a great tool, thanks to the resume coach experts!

Date of experience: June 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Qianna,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user maryd3548
Qatar
1 review
0 helpful votes
  • Send Message
June 19th, 2023
Verified purchase

This template help me to make more presentable and effectively

Date of experience: June 19, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mary,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user krupeshs
Germany
1 review
0 helpful votes
  • Send Message
February 15th, 2023
Verified purchase

Great designs and templates.
Smooth process for building Cv

Date of experience: February 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user amelin2
Switzerland
1 review
0 helpful votes
  • Send Message
February 14th, 2023
Verified purchase

Date of experience: February 14, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user aheda4
Israel
1 review
0 helpful votes
  • Send Message
May 11th, 2023
Verified purchase

ALL was very helpful and i love the design. Thank you so much

Date of experience: May 11, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

The ResumeCoach.com Team

Thumbnail of user ensaj
Gambia
1 review
0 helpful votes
  • Send Message
March 30th, 2023
Verified purchase

Awesome
Easy, accessible and Affordable to used or create your resume within a couple of minutes.

Date of experience: March 30, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ensa!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user kingm71
Qatar
1 review
0 helpful votes
  • Send Message
March 15th, 2023
Verified purchase

Its easy and no stressed making my CV. Thank you so much.

Date of experience: March 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user hebag1
Kuwait
1 review
0 helpful votes
  • Send Message
February 17th, 2023
Verified purchase

So amazing experience
Love making my cv using this site

Date of experience: February 17, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heba!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user antons109
Estonia
1 review
0 helpful votes
  • Send Message
August 11th, 2022
Verified purchase

Nathalie was perfect. Appreciate her help for resolving my problems with subscriptions and refund procedure.

Date of experience: August 11, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Anton!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Nathalie, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeCoach

Thumbnail of user fabianh57
Mexico
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

Bad due to payment issues with double charges within the same month

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 26, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fabian,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely,

ResumeCoach.com Team

Thumbnail of user gerdag6
Germany
1 review
0 helpful votes
  • Send Message
September 28th, 2023
Verified purchase

Be honest about if you have to pay or not.It would save a hope time..

Date of experience: August 29, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Gerda,

We'd like to apologize for any confusion or frustration caused by the pricing listed on ResumeCoach.

To clarify, we offer two types of services. Our free service allows users to create and download a basic resume in TXT format. However, if you'd like to have access to advanced templates, or the ability to download the document as a PDF, you'll need to upgrade to our paid service.

We hope you find this information helpful. We're also here to help with any other issues you may have with our service. If you need us, you can contact us directly via the following link:

https://www.resumecoach.com/contact/

Thank you for this valuable feedback, we hope you decide to choose us again in the future.

ResumeCoach.com Team

Thumbnail of user natlier1
South Africa
1 review
0 helpful votes
  • Send Message
August 28th, 2023
Verified purchase

Very easy to use and happy with the end product of my new resume

Reason I chose this business:

Needed to update my resume

Date of experience: August 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user saidevanshm
Kansas
1 review
0 helpful votes
  • Send Message
August 28th, 2023
Verified purchase

Liked the output, easy to use. Customer Service isn't good at all.

Service

Date of experience: August 28, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards,

ResumeCoach.com Team

Thumbnail of user kellyk1334
Australia
1 review
0 helpful votes
  • Send Message
June 18th, 2023
Verified purchase

Date of experience: June 18, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kelly,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

Thumbnail of user louannj4
Grenada
1 review
0 helpful votes
  • Send Message
February 20th, 2023
Verified purchase

Great help and easy to understand. The guide was indeed helpful in completing

Date of experience: February 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user sryasheer
India
1 review
0 helpful votes
  • Send Message
March 31st, 2023
Verified purchase

Some account issues, with your help it got resolved. Thank you so much.

Date of experience: March 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user khalida328
Oman
1 review
0 helpful votes
  • Send Message
March 31st, 2023
Verified purchase

My experience with resume Coach was wonderful.And easy, no need for help.

Date of experience: March 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Khalid,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user danielo1446
Israel
1 review
0 helpful votes
  • Send Message
September 27th, 2023
Verified purchase

Date of experience: September 27, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daniel,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Taylor

The ResumeCoach Team

Thumbnail of user guilhermem19
Texas
1 review
0 helpful votes
  • Send Message
September 30th, 2023
Verified purchase

Asked for a cancellation of my account and still got charged 30$

Asked for a cancellation of my account and I still got charged almost 30$

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: August 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Guilherme,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely,

ResumeCoach.com Team

Thumbnail of user jodyr196
Georgia
1 review
0 helpful votes
  • Send Message
June 20th, 2023
Verified purchase

VERY PLEASED! This site was easy to use and gave excellent suggestions when going through each section of your resume!

Date of experience: June 20, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jody,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards,

ResumeCoach.com Team

Thumbnail of user sharonc2417
Netherlands
1 review
0 helpful votes
  • Send Message
February 22nd, 2023
Verified purchase

Nice templates and examples! It was very helpful for me.

Date of experience: February 22, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user nadiam191
Denmark
1 review
0 helpful votes
  • Send Message
September 3rd, 2023
Verified purchase

IPad version does not allow to enter payment details -- gives error message.

Date of experience: September 3, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nadia,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user noretam
Mauritius
1 review
0 helpful votes
  • Send Message
September 5th, 2023
Verified purchase

My experience was good…………,,,,,,,,,,,,,……………….,,….

Date of experience: September 5, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Noreta,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Carol

ResumeCoach.com Team

Thumbnail of user stevenl1915
Indonesia
1 review
0 helpful votes
  • Send Message
August 31st, 2023
Verified purchase

Good cv and the first time experience for my curriculum vitae

Date of experience: August 31, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Steven,

Thank you so much for taking the time to leave us 5 stars!

Your input is incredibly valuable to us, and we'll take your suggestions into consideration as we continue to develop our platform. We're grateful for your support and for choosing ResumeCoach to assist you in your career journey.

If you have any further feedback or questions, please don't hesitate to reach out to us. We're always here to help and we value your input.

Thank you again for your kind words and for choosing us. We wish you all the best in your career endeavors!

Best regards,

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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