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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,377 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,711
Neutral
258
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,377)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (170) bank account (16)
Thumbnail of user dougf235
California
1 review
0 helpful votes
  • Send Message
June 7th, 2022
Verified purchase

Lots of templates to choose from. Fast and easy to complete.

Reason I chose this business:

Good reviews.

Date of experience: June 7, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Doug!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user florencew97
Sweden
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Great one. Thank you
Resume coach
I really enjoyed using resume coach
It was fast

Service

Date of experience: December 7, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Florence,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user megano245
California
1 review
0 helpful votes
  • Send Message
May 31st, 2022
Verified purchase

This is a very nice and informal sight. I find this to be very helpful.

Date of experience: May 31, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Megan,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user maleks6
Czechia
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Easy to understand and to use, interesting suggestions for "CV", it was worth it

Quality

Date of experience: May 23, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Malek!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well!

Best regards,

-ResumeCoach

Thumbnail of user davidm7792
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 8th, 2022
Verified purchase

It's fast and efficient for getting a resume accomplished fast.

Date of experience: July 8, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey David!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user quaima
Oman
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Was really nice and helpful and was able to solve the issue very quickly

Date of experience: December 7, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user victoriao287
California
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

The layout of the resume and how it it so easy to build online.

Date of experience: August 2, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Victoria!

Thank you for investing some of your time to give us this very complete feedback.

We take very seriously the comments of our users and, although we know that we still have to improve some things, we are very proud of experiences like yours.

We keep working hard to continue being the best Resume Builder online.

Kind regards,

-ResumeCoach

Thumbnail of user shengz5
TW
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Date of experience: August 4, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sheng,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user leninc4
Luxembourg
1 review
0 helpful votes
  • Send Message
August 18th, 2022
Verified purchase

Great interface and also easy to use and download the resume to my computer

Service

Date of experience: August 18, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Lenin!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user zerb
Turkey
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

Date of experience: December 13, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hey!

It is a pleasure for the whole Resume Coach team to have received your 4 stars, it means that we are on the right track.

Despite the good score, we know that there are still things to improve; that's why we work hard every day.

Thank you for being part of our community!

Best regards,

-ResumeCoach

Thumbnail of user lawrencea253
Italy
1 review
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

It was awesome, easy and fast, the guidelines and suggestions runs the show,

Date of experience: May 27, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Lawrence!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user ivane62
Kazakhstan
1 review
0 helpful votes
  • Send Message
November 16th, 2022
Verified purchase

I like the resume constructor. I recommend for everybody!

Date of experience: November 16, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ivan!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user desirem11
Rwanda
1 review
0 helpful votes
  • Send Message
May 30th, 2022
Verified purchase

Nathalie was quick and helpful, felt heard and helped.

Date of experience: May 30, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Desire!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We'll be glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user musheghs
Armenia
1 review
0 helpful votes
  • Send Message
December 24th, 2022
Verified purchase

Good,excellent, easy and professional. Very easy and amazingly rich at choosing types

Date of experience: December 24, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello!

Thanks so much for doing the review! We love to read that users are happy after using our Resume tool.

We're glad to hear from you.

Thanks,

-ResumeCoach

Thumbnail of user keniat6
Florida
1 review
0 helpful votes
  • Send Message
May 25th, 2022
Verified purchase

It was easy and it looks nice and clean, this was my first time trying it and it was great

Date of experience: May 25, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Kenia!

Thank you for sharing your experience and for choosing us for your resume. We are pleased to read that you left us such a positive review, it makes us proud and gives us even more strength to keep growing.

Best regards!

-ResumeCoach

Thumbnail of user emilyd759
California
1 review
0 helpful votes
  • Send Message
October 25th, 2022
Verified purchase

I liked what was there but I though it was free so it was kinda annoying to find that I had to pay

Date of experience: September 25, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Emily!

Thank you for trusting Resume Coach to update your resume, I'm sure that opportunity you're looking for is just around the corner!

We are delighted to have received your feedback, it is very useful to detect what improvements we can make as soon as possible. You, the users, are fundamental in this process.

If you need to contact us in the future, you can do it here: https://www.resumecoach.com/contact/

We hope to see you again in our tool,

Best regards

-ResumeCoach

Thumbnail of user aidag54
BA
1 review
0 helpful votes
  • Send Message
October 21st, 2022
Verified purchase

Very good and very accurate, as well as easy to fill in.

Date of experience: October 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Aida,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user abdulroufa
Saudi Arabia
1 review
0 helpful votes
  • Send Message
October 3rd, 2022
Verified purchase

Thank you very much for your cooperation and understanding and thank you for your kindness

Date of experience: October 3, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user hermines
Armenia
1 review
0 helpful votes
  • Send Message
September 21st, 2022
Verified purchase

Quick and fast, easy too use, will use it again and again

Date of experience: September 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hermine,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user carolinai22
Colombia
1 review
0 helpful votes
  • Send Message
October 15th, 2023
Verified purchase

Reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment

Reason I chose this business:

Reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment reinbursment

Date of experience: October 15, 2023

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Carolina,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We'd like to clarify our service's pricing structure. We offer a free service that allows you to build your resume and download it as a.TXT version. For advanced features, you can sign up to our 14 day trial that allows you to access premium templates and the option of downloading your resume as a PDF document. If there's no cancellation after the trial, the account auto-renews for monthly access. This is the reason for the recurring charges that you've noticed.

This time, we're glad to inform you that your case falls within our refund policy, and we've already processed your request. We are commited to changing your mind about us and to bringing you a 5 star experience.

In case you need further support, you can always write to us as contact@resumecoach.com

We hope that you'll use ResumeCoach again for your professional growth and development.

Warm regards, Carol

The ResumeCoach Team

Thumbnail of user benm851
Israel
1 review
1 helpful vote
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May 27th, 2022
Verified purchase

It is a shame that you do not describe the price before the proccess starts.

Date of experience: April 27, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ben,

First of all, thank you for sending us your feedback through this platform.

Even if your experience was not as you expected, we hope to improve our product as soon as possible.

For more information about your case and an ASAP solution, please contact our customer service team: https://www.resumecoach.com/contact/. You can give us the details by phone or email, whichever suits you best.

Thank you again,

-ResumeCoach

Thumbnail of user kamals71
Luxembourg
1 review
0 helpful votes
  • Send Message
October 21st, 2022
Verified purchase

Very good and fast support Very good and fast support

Date of experience: October 21, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kamal,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user sallya267
PS
1 review
0 helpful votes
  • Send Message
September 20th, 2022
Verified purchase

Great experience, and my problem has been solved,
Thank you

Date of experience: September 20, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user heatherk925
Wisconsin
1 review
0 helpful votes
  • Send Message
December 15th, 2022
Verified purchase

Resume Coach is easy to use. Presentation looks professional.

Date of experience: December 15, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heather,

Thank you very much for choosing us!

We are delighted to have been helpful in your job search, you are now one step closer.

Have a great day.

-ResumeCoach

Thumbnail of user aslans1
Kazakhstan
1 review
0 helpful votes
  • Send Message
December 16th, 2022
Verified purchase

Thanks Stephanie for the help and solving my problem very fast!

Date of experience: December 16, 2022

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Aslan!

Your words motivate the entire team to continue improving, thank you for mentioning your satisfaction with Stephane, we will pass on your comments.

We hope you choose us again when you need to change your CV.

We wish you an amazing week!

-ResumeGiants

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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