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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,390 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,707
Neutral
259
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,390)

Rating

Timeframe

Other

Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user user9952
Israel
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

You downloaded me money motley. Cancel
Immediately!im going to complain you!

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello ניסים ב,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user lesliec1213
New Hampshire
1 review
0 helpful votes
  • Send Message
October 30th, 2024
Verified purchase

Very helpful and made the process of updating the resume so much easier.

Date of experience: October 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leslie,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user chhev
Singapore
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

Good application to help creating my CV in order apply for job

Reason I chose this business:

Cheap and good format

Date of experience: October 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user glantinef
France
1 review
0 helpful votes
  • Send Message
October 31st, 2024
Verified purchase

Such a straight forward process! I love how simple and efficient the experience was.

Date of experience: October 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Églantine,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Natti

ResumeCoach.com Team

Thumbnail of user eduino
Colorado
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

I am 32 years old, I am of Colombian nationality, I have legal work authorization, I worked for 10 years in the Colombian National Police, later I managed an alcoholic beverage sales business, then I began working in construction and landscape maintenance for two years, I learn new things very quickly, I am completely willing to learn and I have time to start a new job.

Date of experience: September 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Eduin,

Thank you so much for taking the time to leave us 5 stars!

We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user megang1133
New York
1 review
0 helpful votes
  • Send Message
October 30th, 2024
Verified purchase

Easy and Beautiful Resumes created quickly from existing resumes

Date of experience: October 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Megan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user megank685
New Hampshire
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

It was fast and easy to use. Very helpful to what I needed. I would recommend if you are having trouble formatting your resume

Date of experience: September 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Megan,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Amy

ResumeCoach Team

Thumbnail of user kates787
Greece
1 review
0 helpful votes
  • Send Message
September 16th, 2024
Verified purchase

Effective, easy-to-use, organized website.
There were many option to choose, for all preferences. Easy, comfort to eye. Very beautiful. I woud use it again in the future.

Date of experience: September 6, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kate,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Meg

ResumeCoach.com Team

Thumbnail of user fredrickm276
Kenya
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

Its a nice platform keep it up with nice work your doing. Kudos!

Date of experience: October 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Fredrick,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user ranieta
Australia
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

LOVE USING THIS AS IT SAVES ME TIME TO THINK WRITE AND ERASE IF I DON'T HAVE THE CORRECT WORDS TO TYPE IN MY RESUME.

I LOVE IT.

Reason I chose this business:

EASY, QUICK & CONVIENIENT

Date of experience: October 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Reniet,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user karam328
Illinois
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Great resume assistance. Just wished that the pricing was a little bit cheaper when purchasing downloading rights. It would also be nice to always be able to come back in and fix your resume and re-download instead of only having 14 day access.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kara,

We are sorry that your experience with us was not 5 stars.

We are constantly working to provide the best possible experience for our users, so we invite you to contact our Customer Service Team so that they can resolve your query as soon as possible. You can do it through this link:
https://www.resumecoach.com/contact/

We look forward to your message.

All the best, Leyre

ResumeCoach.com Team

Thumbnail of user rilwanm
Maldives
1 review
0 helpful votes
  • Send Message
October 29th, 2024
Verified purchase

Excellent for Cv generating in this web site and hundredal percent trusted source

Date of experience: October 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Rilwan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Sara

ResumeCoach.com Team

Thumbnail of user leungh
Japan
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase

Convenient and easy to use.
I always spent too much time on fixing resume design, and this really help me to save time

Reason I chose this business:

Cuz i need a english resume

Date of experience: September 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Leung,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user manuelp365
Texas
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Today I receive a charge for no reason from you, I find but anything service with u.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Manuel,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user maryu867
Texas
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

This resume was great. I have a nice experience with Noah and will recommend you to other customers.

Date of experience: September 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Dear Mary,

Thank you so much for taking the time to leave us such a wonderful review! Your kind words are truly motivating for our entire team, and we are always looking for ways to further assist our users or improve our service.

We're thrilled to hear that you had a positive experience with our customer service and we'll be sure to share your feedback with the team. Our team takes great pride in providing the highest level of support possible, and it's fantastic to know that we're meeting your expectations.

We hope you have an amazing week and thank you again for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user mustafab46
Turkey
1 review
0 helpful votes
  • Send Message
October 28th, 2024
Verified purchase

Awesome amazing smart nice polite good nicer than more, self confident

awesome

Reason I chose this business:

Easy simple

Service

Date of experience: October 18, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mustafa,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user ambere431
Texas
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

The template is easy to follow. The help from the AI makes it even simpler to do. My resume was done in minutes.

Reason I chose this business:

My sister told me about the site to help me so I could update my resume. I am looking for a better paying job.

Date of experience: September 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Amber,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user jorgem1032
California
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

Excellent service and platforms, very easy to manage and perfect finished product

Date of experience: October 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jorge,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lelie

ResumeCoach.com Team

Thumbnail of user bryanam1
Illinois
2 reviews
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

I loved the beautiful templates. It made it very easy and very professional looking. I was impressed and very happy with the experience, which is usually a lot more stressful for me.

Reason I chose this business:

Just gave it a try bc I needed something like it at that time.

Date of experience: September 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bryana,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user denysh8
Netherlands
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

Very effective and neat design, great price and good suggestions

Date of experience: October 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Denys,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user tracyc1512
Texas
1 review
0 helpful votes
  • Send Message
October 27th, 2024
Verified purchase

Great Job, look forward to using this resume to secure the job I need.

Date of experience: October 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tracy,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user tamrap33
California
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

A great experience. It was simple to use. Very easy to navigate thru the program.

Reason I chose this business:

A friend recommended the program.

Date of experience: October 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Tamra,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user dmytrok30
Florida
1 review
0 helpful votes
  • Send Message
August 26th, 2024
Verified purchase

His program significantly enhanced my ability to communicate clearly and effectively in professional settings. The practical exercises and real-time feedback helped me refine my verbal and non-verbal communication skills, making me a more confident and persuasive communicator.

Date of experience: August 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user christinaa898
Texas
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase

Amazing resume site! I was totally confused with writing my resume for my first job, but this helped me so much.

Date of experience: September 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christina,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user alexiasj
Texas
1 review
0 helpful votes
  • Send Message
August 30th, 2024
Verified purchase

It was supposed to be free. I wasted time making a supposed to be free resume but at the end this website charged me. Yes I can use my resume but I have no purpose for a 14 day trial. I would like to cancel and receive my one time free resume. Thank you

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 20, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alexias,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Tina

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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