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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,390 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,705
Neutral
259
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,390)

Rating

Timeframe

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user anastasiaa96
Spain
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase

Wow an absolutely easy and great platform to use for optimizing cv

Date of experience: October 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Anastasia,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user hectorm561
California
1 review
0 helpful votes
  • Send Message
October 26th, 2024
Verified purchase

Your the best thanks! You made ut so easy for me to create this resume.

Date of experience: October 16, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Hector,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user mattiec57
Alabama
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Great, and it really helped me make my resume! I also like how you can choose from different styles and fonts.

Date of experience: September 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Mattie,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user sarac1232
Nevada
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Why is this coming up when I type in free resume builder and free download. You make me do all that work just to have to pay anyway. Ridiculous.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Sara,

Thank you for taking the time to leave a review of your experience with ResumeCoach. We're sorry to hear that you were unhappy with our fee to access premium features.

Our mission is to provide our customers the best possible service at a fair price. Our paid plan allows job seekers to create resumes that stand out and increase their chances of landing their dream job, with the ability to download it in PDF version.

Additionally, we offer a free service that allows you to access our builder and download a plain text version of your resume.

We hope you find this information helpful. If you need us in the future (or you have any other issues that you need our help with), please do not hesitate to contact us directly via contact@resumecoach.com. We'll be more than happy to assist you with anything you need.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user marieh1051
Washington
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

The resume does not print the experience. Just the name and date of were I worked

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marie,

Thank you for taking the time to review our service.

Your suggestion is appreciated, as we are constantly looking for ways to improve our service and cater to the needs of our diverse customer base.

Our team is working on a solution to the issue you raised and we hope to have this available soon.

We are always looking for ways to provide our customers with the best possible experience.

Thank you for choosing ResumeCoach and we look forward to helping you achieve your career goals!

Sincerely, Lelie

ResumeCoach.com Team

Thumbnail of user nadyas10
Israel
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase

I was able to quickly choose the template, upload my cv and edit it and save it in pdf. Already sent to a few companies thank you!

Date of experience: September 26, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Nadya,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user luisa1234
California
1 review
0 helpful votes
  • Send Message
October 25th, 2024
Verified purchase

Love this entire experience! Great app for updating my resume

Date of experience: October 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Luis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user patrickw1267
Australia
1 review
0 helpful votes
  • Send Message
October 14th, 2024
Verified purchase

AI not as good as the first site that I tried. Why did you say free then add cc details. Misleading

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 4, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Patrick!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user johnm15453
Texas
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

Payment was no hassle and easy to complete without no frustration and ad free is huge plus.

Date of experience: October 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello John,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user crystalg776
Nevada
1 review
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

It was easy use and had great templates, and they give you tips as your going along. When your finished they quickly review your picture and if its not viewing the way a manager would like to view it they tell you to fix it and when its perfect the let you move ahead to either download or save it to profile. Still have to pay for it though like $2

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Crystal,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user dimitran1
Greece
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

A good platform, that helps everyone to create a nice cv with success

Date of experience: October 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dimitra,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user robertog371
New York
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

Super easy software and consumer friendly. It is highly recommended and user friendly for all.

Date of experience: October 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Roberto,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user kaylaw695
Colorado
1 review
0 helpful votes
  • Send Message
August 27th, 2024
Verified purchase

It helps you format your resume to where it looks really professional and eye-catching for potential employers. It suggests way to word or phrase job descriptions as well. You are able to download the finished product quite easily. I also discovered that Indeed really likes the recommended format making it easier for job sites like indeed to upload your resume without getting sections of it mixed up.

Reason I chose this business:

I needed help rebuilding my resume and was advised to use a program and/or site that could help me.

Date of experience: August 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Kayla,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user chrise1532
Utah
1 review
0 helpful votes
  • Send Message
August 20th, 2024
Verified purchase

This was an incredibly easy and quick way to update my resume for work. I loved the AI suggestions, they saved a lot of time on updating my most recent work experience. My new resume looks very professional and concise now.

Reason I chose this business:

Ease of use and nice looking templates.

Date of experience: August 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Chris,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

Thumbnail of user wilders4
Minnesota
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

It was very easy to make my resume because they make it easy to get it.

Date of experience: October 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user dashiaj1
New Jersey
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

It's a great website! Very fast, and helpful. Created my resume in less than 30 minutes!

Date of experience: October 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user michellej1887
Oregon
1 review
0 helpful votes
  • Send Message
October 24th, 2024
Verified purchase

Super easy to use and helpful suggestions along the way.
Thank you

Reason I chose this business:

Was easy to use

Date of experience: October 14, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Michelle,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user karisad4
Wisconsin
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

Everything was going great I worked on my resume for a good hour then I gave you my debit card information. You lied and said my resume was available and it wasn't accessible.

Very blah no explanation as to where my resume went

Reason I chose this business:

Idk worst experience ever

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: September 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Karisa,

We are sorry to hear that you have been unable to locate your resume. We understand that this can be a frustrating experience, and we'd like to help you resolve this issue as quickly as possible.

Please don't hesitate to contact our Customer Service team directly at contact@resumecoach.com so we can address the issue. Our team will be more than happy to assist you and help you locate your resume.

We're committed to providing our customers with the best possible service and we'll do our best to resolve this issue for you.

Thank you for your patience and understanding. We hope to hear from you soon.

Sincerely, Lizzie.

ResumeCoach.com Team

Thumbnail of user alvaroo27
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Simple and easy steps with help of AI. Thanks for your help Resume Coach.

Date of experience: October 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Alvaro,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user marlynel2
France
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

Easy to use and helps me to do it better, i do highly recommend to those who is struggling making their resume

Date of experience: September 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Marlyne,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user behankag1
Illinois
1 review
0 helpful votes
  • Send Message
August 19th, 2024
Verified purchase

I had a good experience using resume coach to update my resume. I also used the site to make a quick cover letter. I like the layouts that the site offers, however, they don't transfer over well if trying to open your documents afterwards on Google Docs or Microsoft Word. Because of a layout when you open it and anything other than a PDF, it's all over the place. Apart from that the site is very easy to use and I love that they give you great examples on what you can put, and they even have a AI feature that helps you as well. Prior to this I was using another website to help me build my resume, but I definitely like this one a lot better and it's actually cheaper. For a little under three dollars it gives me two weeks access to everything at the site offers.

Reason I chose this business:

The price point definitely got me. Less than $3 for two week access. I love the AI feature, and the examples that they give you when trying to build your résumé.

Date of experience: August 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Elle

ResumeCoach.com Team

Thumbnail of user selenac96
Washington
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase

Good effective, amazing good, everything i needed. The AI was amazing

Date of experience: October 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Selena,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user heatherm2742
Ohio
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Fast. Wish would offer a flat fee. Now I have to remember to cancel this

Date of experience: October 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Heather,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lizzie.

ResumeCoach Team

Thumbnail of user evaliisak
Japan
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

CV is misaligned and cannot edit it to align it correctly as displaced in the preview

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: October 7, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Eva-Liisa,

We are sorry for any inconvenience this situation may have caused you. Our intention is to offer the very best service, so we ask that you please contact our customer service team so we can solve the problem as soon as possible.

You can do so via the Contact section of our website: https://www.resumecoach.com/contact/

We will be glad to assist you.

Kind regards, Clara

ResumeCoach.com Team

Thumbnail of user christiane362
California
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

Such a great tool! Very easy and great cost. Will use move forward.

Date of experience: October 11, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Christian,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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