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2024 CUSTOMER CHOICE AWARD

ResumeCoach

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Overview

ResumeCoach has a rating of 4.5 stars from 10,392 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeCoach most frequently mention customer service, great experience, and cover letter. ResumeCoach ranks 4th among Resume sites.

  • Service
    332

Proactively asks for customer feedback

This company responds to reviews on average within 24 hours

Positive reviews (last 12 months): 85.7%
Positive
4,703
Neutral
259
Negative
526
View ratings trends
16
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How would you rate ResumeCoach?
Top Positive Review

“Must-Have for Job Seekers”

Candice R.
12/18/24

Creating a resume was never this easy! With the wide range of professions, I quickly found a template that matched my career perfectly. This tool simplified everything, and now my CV looks clean and professional. It's a must-have for job seekers!

Date of experience: 12/8/24
See positive reviews
Top Critical Review

“When you enter the website it shows that it's free,...”

Jonathan C.
12/20/24

When you enter the website it shows that it's free, but after they require you to pay. Not honest and actually not fear, after working for a long time on your resume, you will feel the pressure of paying...

Date of experience: 12/10/24
See critical reviews

Reviews (10,392)

Rating

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Reviews that mention popular keywords

job search (31) credit card (24) customer service (171) bank account (16)
Thumbnail of user oladitia
AE
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Great job by your team, it was easy smooth to get my Resume done

Date of experience: October 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user klap1
Alabama
1 review
0 helpful votes
  • Send Message
October 11th, 2024
Verified purchase

Very helpful and resourceful! Provided a lot of options to improve resume!

Date of experience: October 1, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user dawnm1812
Kentucky
1 review
0 helpful votes
  • Send Message
August 13th, 2024
Verified purchase

My resume is one massively long page on a PDF. I need to be able to modify it, and to be able to adjust page breaks so it can print correctly. For a paid service, I expected better than this. A word document would have been appropriate so I can modify as needed.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: August 3, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Dawn,

We are grateful for your valuable feedback.

Rest assured that we are working hard to improve our platform to make it even better.

We inform you that, when printing or downloading your CV in PDF format, you can choose whether you want the version to share online on a single page or the printable option in multi-page format.

To adjust the page breaks to your needs, we recommend that you use the enter key to create empty spaces and scroll the text until you get the break in the desired place.

If this problem continues, please don't hesitate to contact our support team and we'll be happy to assist you further. You can do so using the following link: https://www.resumecoach.com/contact/

Rest assured that we are working hard to improve our platform to make it even better.

Thank you for your understanding and we look forward to hearing back from you soon.

Sincerely, Amy

ResumeCoach.com Team

Thumbnail of user damitaa4
New York
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase

Quick and easy! I would recommend to anyone looking to create a resume that' sure to get you hired!

Date of experience: September 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user caseyc637
Tennessee
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Don't wanna pay monthly for something I used once.
And i certainly hate having to write more to satisfy 50 characters.

Reason I chose this business:

It popped up. Fifty characters.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Casey,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen). Please be informed that we also offer a basic service that allows users to create and download their resume in plain text format for free.

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user zacharyk362
Indiana
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase

The templates and the ability to copy and paste your previous resume into it is super helpful. The template will have issues with formatting and sometimes it will leave out information you may have previously had. The one issue I had was that I received a 30 dollar charge recently even though I completed my resume well over a month ago.

I still haven’t received any information from customer service about the 30 dollar charge to my account.

Reason I chose this business:

One of the first searches for resume building. The templates were nice and easy to choose from.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service

Date of experience: July 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hi Zachary!

Improving customer experience is our main goal, so we'd like to sincerely thank you for giving us feedback.

First of all, we'd like to apologize for any misunderstanding about our plans and pricing. To clarify, we offer a free service to all users that allows you to build your resume by following our suggestions, which you can then download as a.txt version. The paid service then gives our users access to premium templates and the ability to download a PDF version of their resume.

Our mission is to provide customers with the best possible tools and resources to help them succeed in their job search. If there's something else we can help you with, please don't hesitate to contact us directly via contact@resumecoach.com

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user ashb166
Florida
1 review
0 helpful votes
  • Send Message
August 23rd, 2024
Verified purchase

Good portal but i do not appreciate being told it is FREE everywhere, then charging me to "unlock" my resume. Just say there is a fee from the beginning

Date of experience: August 13, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ash,

Thank you for choosing ResumeCoach to create your resume and for taking the time to send us your feedback. We are pleased to hear that you found our services useful and that you are happy with your document.

We appreciate your suggestions for improvement and want you to know that we take all feedback seriously. We are always looking for ways to improve our platform and provide the best possible service to our customers.

If you have any further comments or suggestions, please feel free to contact us at any time. We value your feedback and want to make sure our customers have the best possible experience with ResumeCoach.

Once again, thank you for choosing us and we look forward to serving your needs again in the future.

Sincerely, Natti

ResumeCoach.com Team

Thumbnail of user danielb4192
Illinois
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

Quick! Cheap! Quick! Cheap! Quick! Cheap! Quick! Cheap! Quick! Cheap!

Reason I chose this business:

Quick! Cheap!

Date of experience: September 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Daniel,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user philippr10
Switzerland
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

Good UX and overall nice to proceed! It was much easier than editing in my previous version...

Date of experience: September 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Philipp,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user alphak21
Michigan
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

Thank you for helping me accomplish what i needed to on the resume>

Date of experience: September 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lily

ResumeCoach.com Team

Thumbnail of user randyd760
California
1 review
0 helpful votes
  • Send Message
October 10th, 2024
Verified purchase

It says free on google but then u charge me. Honesty gets better karma..

Date of experience: September 30, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Randy,

We want to thank you for taking the time to share your feedback. We're thrilled to learn that you've had a positive experience using ResumeCoach!

Our primary goal is to empower our users with the best resources to excel in their careers or job search. It's wonderful to know that we could play a part in your journey.

We hope that you'll use ResumeCoach again for your professional growth and development.

If you ever need to get in touch with our team, please feel free to reach out using this link:
https://www.resumecoach.com/contact/

Warm regards, Lily

ResumeCoach Team

Thumbnail of user muhammadk238
Germany
1 review
0 helpful votes
  • Send Message
September 27th, 2024
Verified purchase

Was fantastic to make CV in a few minutes. I would like to recommend this Resume Coach to everyone to make CV and secure your job.

Date of experience: September 17, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Muhammad,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user timocic
Vanuatu
1 review
0 helpful votes
  • Send Message
September 29th, 2024
Verified purchase

It is good but disappointing on the addittional charge of FJ70.00 on 18th or 19th Sept and require an explanaition

Reason I chose this business:

It was simple

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: September 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Timoci,

We apologize for any inconvenience you may have experienced using our service.

To clarify, when users sign up for our 14-day trial period (giving access to premium templates and other benefits like being able to download the resume in PDF format), if the user does not cancel the subscription, the account automatically changes to a monthly subscription.

We value transparency and make this information clear on the payment screen before the subscription is purchased.

In order to provide you with further support, please reach out to our Customer Service team via e-mail (contact@resumecoach.com). They will be more than happy to help you out with anything you need.

We hope this information helps clear things up, and once again, we'd like to apologize for the negative experience.

Thank you for your feedback and we hope we can serve you again in the future.

Sincerely, Leyre

ResumeCoach.com Team

Thumbnail of user yolandas437
Minnesota
1 review
0 helpful votes
  • Send Message
September 19th, 2024
Verified purchase

Quick, easy, and very affordable. I only paid $3 and I hope this really helps my mom in the future with the careers she chooses to be in.

Date of experience: September 9, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Yolanda,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user husainf
Kuwait
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase

Thanks for your help and look forward to use the sight again,

Date of experience: September 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Husain,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user nevillel17
Hong Kong
1 review
0 helpful votes
  • Send Message
October 9th, 2024
Verified purchase

Good and professional. Allow to select different templates

Date of experience: September 29, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Neville,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user jessicac3074
Arizona
1 review
0 helpful votes
  • Send Message
September 20th, 2024
Verified purchase

My experience was great I felt confident in putting my resume together as they provide section by section and provide great templates to chose from

Reason I chose this business:

Easy navigation and great templates

Date of experience: September 10, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jessica,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user bryanh964
Arizona
1 review
0 helpful votes
  • Send Message
August 31st, 2024
Verified purchase

I used this strictly for the formatting and templates and it worked great. Just dropped my resume in to the site and did all of the necessary tweaking.

Reason I chose this business:

Found online

Date of experience: August 21, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Bryan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Leyre

ResumeCoach.com Team

Thumbnail of user ryant1173
Washington
1 review
0 helpful votes
  • Send Message
October 5th, 2024
Verified purchase

Very helpful and easy service for writing a resume! I would recommend to a friend!

Date of experience: September 25, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ryan,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Clara

ResumeCoach.com Team

Thumbnail of user jessicaf1805
California
1 review
0 helpful votes
  • Send Message
October 8th, 2024
Verified purchase

Very easy to use. I produced a resume I feel confident will get me a job.

Date of experience: September 28, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jessica,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Tina

ResumeCoach.com Team

Thumbnail of user ramonm272
Washington
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

This was a very great way to put together a professional looking resume in no time

Date of experience: September 23, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Ramon,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user panagiotisp33
Greece
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase

Very easy to work for the personal CV.Many options to built your CV

Date of experience: September 27, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Panagiotis,

Thank you so much for giving us 5-stars! We're thrilled to hear that you had a positive experience with our resume building services and we're delighted to have been helpful in your job search.

Thanks again for your kind words and for choosing Resumecoach. We wish you all the best in your career endeavors!

Best regards, Lizzie.

ResumeCoach.com Team

Thumbnail of user denitah6
Illinois
1 review
0 helpful votes
  • Send Message
August 25th, 2024
Verified purchase

I wish getting the actual job was this easy! No more cut/copy and paste, help is at the check of a box! The descriptions are spot on, I couldn't have said them better, myself!

Reason I chose this business:

Google reviews

Date of experience: August 15, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Denita,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Kiara

ResumeCoach.com Team

Thumbnail of user coreyp282
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

It worked well. I liked the ai that helped describe the things you needed to.

Date of experience: September 24, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Corey,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience with our resume building services.

At ResumeCoach, we always strive to provide our customers with the highest quality service and support. It's wonderful to know that our efforts are paying off and that we were able to help you create a professional and effective resume.

If there's anything else we can do to assist you, please don't hesitate to let us know. We're always here to help, and we appreciate your feedback.

Thanks again for your kind words and for choosing ResumeCoach!

Best regards, Amy

ResumeCoach.com Team

Thumbnail of user josea914
Arizona
2 reviews
0 helpful votes
  • Send Message
August 29th, 2024
Verified purchase

I needed a quick resume, I haven't done one in years. The AI generation gave me a jumping off point and got my creativity flowing in the right direction.

Reason I chose this business:

Googled what I needed and it was inexpensive and looked simple to use.

Date of experience: August 19, 2024

Thumbnail of user resumec1
Customer Care Team R. – ResumeCoach Rep

Hello Jose,

We're super excited to hear that you had a positive experience using our platform.

Your kind words truly make us proud and give us the motivation to continue growing and improving our services. We're glad we were able to provide you with such a great experience.

Thank you again for choosing ResumeCoach, and please don't hesitate to reach out to us if you need any further assistance with your resume or career goals.

Best regards, Anne

ResumeCoach.com Team

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From the business

Why you should know and use ResumeCoach to create your resume?

Because our resume maker is so fast and easy to produce impressive resumes which work. Our resumes give you a 67% better chance of getting a job compared to a resume made on Word.

You don't need to have any design skills and our easy- to-follow expert tips and examples mean that your resume will basically write itself! It doesn't matter if you have zero experience or you're a guru in your field, we have the template to land your next job!

Business History

At ResumeCoach we know that when it comes to looking for a new job or starting your career, writing a resume, whether it’s your first or you’ve had years of practice, can be a pretty daunting task.

That’s why we decided to create ResumeCoach: the intuitive, helpful, online resume builder.

ResumeCoach.com is a platform where people of all ages, backgrounds and levels of experience can come to get expert advice and find professional guides to help them better understand how to create a winning resume to land the job they’ve always wanted.

Our team of passionate resume gurus have designed ResumeCoach to include an easy-to-use resume maker to help our users design their effective resume, with industry-specific templates and practical tips which can be adapted to all skill levels.

Our main aim at ResumeCoach is to help our users master the delicate process that is writing the perfect customized resume in order to land the job of their dreams!

Company Representative

Thumbnail of user resumec1
Customer Care Team R.
Typically responds within 24 hours

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